Fulltext results:
- GDPR for hosted VPOP3 service @faq
- icon to the right. As a hosted service provider, we are classed as a "Data Processor" under the GDPR ... backing itself up to the Amazon S3 data service. We don't set this up ourselves, but, if you set it u... he EU. - For the hosted VPOP3 service, the data we may hold is usernames & email addresses of your u... l message data. All this data is provided by you, we do not add it ourselves except at your explicit r
- GDPR for other hosting services (eg web hosting) @faq
- web hosting)====== As a hosted service provider, we are classed as a "Data Processor" under the GDPR ... being transmitted outside of the EU. - The data we may hold is anything you have uploaded to your we... gement system). All this data is provided by you, we do not add it ourselves except at your explicit request. - We do not analyse the data we hold in any identifiab
- SMTP Relay Service FAQ @faq
- ======SMTP Relay Service FAQ====== We provide an SMTP Relay Service for many of our customers. The pri... ales@pscs.co.uk]] or telephone 01484 855801 where we can discuss the options. =====Why is it not poss... ible to order the SMTP Relay Service online?===== We have had many problems with spammers ordering the... elay Service using stolen credit card details, so we have made the decision not to allow online purcha
- What is PostgreSQL? @faq
- as limited locking facilities, so on busy systems we encountered problems where databases would need v... the updates to take a long time. For this reason we added optional support for PostgreSQL to later versions of VPOP3 2.x. Starting in VPOP3 3.x, we have moved the message store to a database to improve performance and reliability. We decided to use PostgreSQL for this purpose since
- How to upgrade VPOP3 to version 7 or later from version 6 or earlier @how_to
- s continuing to use it in VPOP3 versions 5-6, but we decided to use a later version of PostgreSQL in l... n 7 uses PostgreSQL 9.5 as the database backend. (We chose not to use 9.6 because that was too new whe... ou need to upgrade the database files as well. **We recommend having a recent database backup before ... rotect your data in case something goes wrong, so we strongly recommend it. We have tested the upgrade
- SMTP Reputation Stats @reference
- disabled in the Settings -> Misc Settings page. We hope you will enable this option. If your mail go... y are probably tracking far more information than we will be. By pooling the information that each copy of VPOP3 has into a central repository we hope to improve spam filtering reliability. Large... or this to make a difference. By pooling the data we hope to improve things. For instance VPOP3 will
- What is the VPOP3 Antivirus solution? @faq
- es as messages pass through. =====Why ClamAV===== We have tried to continue using the avast virus scan... e commercial low-cost virus scanning engine which we could integrate into VPOP3, but have not been able to do so yet - we will continue looking. (If anyone knows of one which we could licence, we would be glad to investigate fu
- How do I get support? @faq
- UK office hours and priority email support where we aim to respond to your email within 3 hours durin... facility up to 10 times a year for this, however we rarely enforce this restriction as long as the se... uestions. With any of the above charged services we can optionally [[remote access|remotely access yo... esolve issues or help with configuration issues. (We do not have to do this if you don't want us to).
- How to create an SSL Certificate @how_to
- icates or get them from a Certificate Authority. We can obtain basic GeoTrust certificates for you fo... ilto:sales@pscs.co.uk|contact us]] for details as we need extra information to produce the certificate for you. We can also obtain more complex certificates if you ... ate from another source there is a limited amount we can do if there is a problem since you may have r
- We installed a new router and now nothing works @how_to
- ======We installed a new router and now nothing works====== If you installed a new router on your net... which provided the router may be able to help, or we can help with our chargeable support service with... the large number of different routers available, we can't give step-by-step instructions here, but if... pecially if being installed by an IT company), or we can help with our chargeable support service (see
- Formatting Syntax @wiki
- You can use the following syntax: <code> I think we should do it > No we shouldn't >> Well, I say we should > Really? >> Yes! >>> Then lets do it! </code> I think we should do it > No we shouldn't >> Well, I say w
- How To Upgrade VPOP3 to version 5 or later @how_to
- are unsure how to proceed with the upgrade, then we can do it for you, by remotely accessing your com... /index.php|Support page]] for details. Note that we recommend performing the upgrade during UK office... ve a problem, you can contact us on 01484 855800. We strongly recommend that if you have a problem dur... op3host/index.php|VPOP3 server hosting service]], we will arrange with you a suitable time to do the u
- DNSSEC @faq
- main through us and have the DNS hosting with us, we can enable DNSSEC for only £5 (one-off fee). This... omain through us but host the DNS elsewhere, then we can still add the DNSSEC DS records to Nominet for £5, but we cannot help with the key generation and DNS recor... r form of domain through us (.COM, .ORG etc) then we currently do not offer any DNSSEC services, but c
- How to Obtain Error Logs @how_to
- igating a support issue it is often the case that we will need you to switch on logging to extra files... ''.log'' or ''.lbk'' extension): ^Filename ^What we call it ^Contains ^ |vpop3 |Main VPOP log |The ma... IMAP4 mail client (e.g. Outlook mailbox) | When we need to see log files we'll let you know exactly which files we need. =====The Right Time===== Most
- Upgrading VPOP3 to version 8.x from v7 or earlier @how_to
- rsions of PostgreSQL are 64-bit only, which means we cannot use them while continuing to support 32 bi... installer has to perform a database upgrade. **We recommend having a recent database backup before ... rotect your data in case something goes wrong, so we strongly recommend it. We have tested the upgrade process and it works OK during testing, but we will
