Fulltext results:
- How do I get support?
- ======How do I get support?====== You can get support for our software products in several ways. =====By telephone===== - You can purchase an annual priority support contract. The cost depends on your current VP... AT if applicable) . This entitles you to software upgrades, remote support and telephone support durin
- Multiple VPOP3 icons in the taskbar
- u reinstall VPOP3 it is possible that you may end up with two VPOP3 Status Monitor icons in the task t... tatus Monitor either from the current user's Startup group, or from the "All Users" Startup group. If you install VPOP3 twice and choose different options on t
- GDPR for hosted VPOP3 service
- t at your request or command (for instance VPOP3 supports backing itself up to the Amazon S3 data service. We don't set this up ourselves, but, if you set it up or request us to do so for you, then data will be transferred to Ama
- What is Software Maintenance?
- VPOP3 Software Maintenance includes basic email support (target turnaround within 3 days) as well as version upgrades (eg 6.19 to 6.20) free of charge when they... . When you purchase a VPOP3 licence or a version upgrade you will receive 12 months free Software Mai... ce. After that time, if you want to continue with upgrade protection, you must purchase it at a cost o
- What is Software Maintenance?
- VPOP3 Software Maintenance includes basic email support (target turnaround within 3 days) as well as version upgrades (eg 4.x to 5.x) free of charge when they a... . When you purchase a VPOP3 licence or a version upgrade you will receive 12 months free Software Mai... ce. After that time, if you want to continue with upgrade protection, you must purchase it at a cost o
- How long are old versions of VPOP3 supported
- ======How long are old versions of VPOP3 supported====== We plan to support versions of VPOP3 for at least two years from the time of the subsequent release. VPOP3 1.x - 2.6.0j are no longer supported under our free support at all. If you are using version 1.x and need help, you can use one of o
- GDPR for other hosting services (eg web hosting)
- EU. - The data we may hold is anything you have uploaded to your website (or added using a content-m... . - In our company, only the senior technical support person (Paul Smith) has access to any of the ... e possible when connecting to our servers, eg for uploading data using FTP. This is especially the cas... mer to access another customer's data. - We backup websites daily for disaster recovery purposes. Th
- How do I write an email to technical support?
- ======How do I write an email to technical support?====== Please send the email to support@pscs.co.uk Note that free technical support is currently only available for version 3.0 and late... us what they say, and where they appear (in a popup, in an email client etc) * if necessary, send s
- Can I add two licences together?
- ser licence, and you need more users, you need to upgrade to the next step (25 users in this case). Yo... eases for more users it is more cost effective to upgrade the licence size rather than to add licences... ance, if you have a 10 user licence, then need to upgrade to 20 users, if you were to add licences tog... it would cost 2 x £90 = £180. On the other hand, upgrading the licence costs £90 (for the 10 user lic
- Can you remotely log into our VPOP3 computer to fix a problem?
- ot a free service, and needs purchased technical support, either on an annual support contract, or on a pay-per-incident basis (http://www.pscs.co.uk/help... desk/index.php) If you have an annual technical support contract you will usually be provided with a ... s at that time. If you have an annual technical support contract there is also the option to allow us
- What is PostgreSQL?
- problems where databases would need very frequent updates, and the lock limitations would cause the updates to take a long time. For this reason we added optional support for PostgreSQL to later versions of VPOP3 2.x... e chose to use PostgreSQL instead. =====Why not support other databases as well===== Theoretically SQ
- SMTP Relay Service FAQ
- tarts from £40 (+VAT if applicable) per year, for up to 5000 messages, or 750MB, per month. =====How ... ption (within the UK only). In this case, you set up a direct debit with us, and each month we bill yo... t for that usage size. =====How do we set things up to use the service?===== (These instructions do n... l send you your username & password when you sign up for the account. If you use SPF on your domain,
- What is the VPOP3 Antivirus solution?
- avast! for VPOP3 product which will no longer be supported after the end of 2012. VPOP3 Antivirus use... to easily use ClamAV from within VPOP3 and also support for this integration. We have modified the C... orks with any version of VPOP3 NB - we can only supply Sophos SAV Interface within the UK. If you are... de of the UK, you should be able to find a local supplier. You can contact us by [[http://support.psc
- Support Remote Access facility
- ======Support Remote Access facility====== If you use a paid technical support option we have the facility to remotely acces... milar tools which people use for remote helpdesk support. This doesn't install anything on your PC, so when the support session is finished it totally uninstalls its
- Which versions of Windows will VPOP3 run on?
- as of July 2008, VPOP3 version 1.x is no longer supported under our free technical support, so if you need help you will have to [[http://www.pscs.co.uk/helpdesk/purchase.php|purchase an annual support contract]], or [[http://www.pscs.co.uk/buynow/vpop3_upgrade.php|upgrade to a current version]].
