Fulltext results:
- How do I get support?
- ======How do I get support?====== You can get support for our software products in several ways. =====By telephone===== - You can purchase an annual priority support contract. The cost depends on your current VPOP3 ... This entitles you to software upgrades, remote support and telephone support during UK office hours and
- Encryption
- ====Session Encryption===== With session (or transport) encryption, the two computers involved in sendin... ryption). SSL encryption uses an alternate TCP/IP port than unencrypted traffic, and **all** the session... ypted. Microsoft email clients currently only support the SSL encryption system. Note that SSL has nev... is commonly used ===Ports Used=== * HTTPS uses port 443 instead of HTTP's port 80 * POP3S uses port
- Windows Server Port Conflicts
- ======Windows Server Port Conflicts====== =====LDAP Server Conflict===== When you run VPOP3 on a server... ''LDAP server not started - couldn't bind socket port 389 (10048)'' This error happens because VPOP3 c... the VPOP3 LDAP service or move it to a different port number. * To remove the VPOP3 LDAP service, go... * To move the VPOP3 LDAP service to a different port, go to the ''Services'' page in the VPOP3 setting
- Support Remote Access facility
- ======Support Remote Access facility====== If you use a paid technical support option we have the facility to remotely access yo... lar tools which people use for remote helpdesk support. This doesn't install anything on your PC, so when the support session is finished it totally uninstalls itself.
- Can you remotely log into our VPOP3 computer to fix a problem?
- a free service, and needs purchased technical support, either on an annual support contract, or on a pay-per-incident basis (http://www.pscs.co.uk/helpdesk/index.php) If you have an annual technical support contract you will usually be provided with a link... at that time. If you have an annual technical support contract there is also the option to allow us acc
- How do I write an email to technical support?
- ======How do I write an email to technical support?====== Please send the email to support@pscs.co.uk Note that free technical support is currently only available for version 3.0 and later Whe... the queue, rather than hurrying it up, as our support ticket system orders tickets by the latest messag
- How long are old versions of VPOP3 supported
- versions of VPOP3 supported====== We plan to support versions of VPOP3 for at least two years from the... 2.6.0j are no longer supported under our free support at all. If you are using version 1.x and need hel... tp://www.pscs.co.uk/helpdesk/purchase.php|paid support methods]] VPOP3 3.0 (released 23 April 2009) is currently supported. We will provide user support and fix serious bugs until 23 September 2012 VPO
- What is PostgreSQL?
- a long time. For this reason we added optional support for PostgreSQL to later versions of VPOP3 2.x. S... chose to use PostgreSQL instead. =====Why not support other databases as well===== Theoretically SQL is SQL so we could support other database systems as well. However, most SQL... les for each type of database to be used, which would make it harder to add features and support VPOP3.
- SMTP Relay Service FAQ
- uk**. Ideally you will connect to this server on port 587, using STARTTLS. Alternatively, you may connect without using STARTTLS, or connect on port 25 with or without STARTTLS, or connect on port 465 using SSL. We will send you your username & passwo
- Which versions of Windows will VPOP3 run on?
- he services VPOP3 runs but it is [[Windows Server Port Conflicts|easily rectified]] in the VPOP3 setting... s no longer supported under our free technical support, so if you need help you will have to [[http://ww... co.uk/helpdesk/purchase.php|purchase an annual support contract]], or [[http://www.pscs.co.uk/buynow/vpo
- What is the difference between VPOP3 Basic and VPOP3 Enterprise?
- ures of VPOP3 Basic, plus: * [[IMAP4]] mail support as well as [[POP3]], [[SMTP]] and [[Webmail]] * Support for database (ODBC) links for the [[ODBC Address ... ecting to VPOP3. (VPOP3 Basic includes SSL/TLS support for VPOP3 connecting to third party mail services
- What is the VPOP3 Antivirus solution?
- o easily use ClamAV from within VPOP3 and also support for this integration. We have modified the ClamA... ocal supplier. You can contact us by [[http://support.pscs.co.uk|email]] or telephone (01484 855800) if
- What is Software Maintenance?
- POP3 Software Maintenance includes basic email support (target turnaround within 3 days) as well as vers... resources (such as this wiki) for self-service support even if you do not have software maintenance. ===
- GDPR for other hosting services (eg web hosting)
- - In our company, only the senior technical support person (Paul Smith) has access to any of the data... the GDPR regulations. If you want to contact us about data protection issues, contact support@pscs.co.uk
- Frequently Asked Questions
- refund]] =====General===== * [[How do I get support]]? * [[https://bugtracker.pscs.co.uk/roadmap_pa... ]]? * [[How do I write an email to technical support]]? * [[Can you remotely log into our VPOP3 comp
