Fulltext results:
- How do I get support?
- ======How do I get support?====== You can get support for our software products in several ways. =====By telephone===== - You can purchase an annual priority support contract. The cost depends on your current VPOP3 ... This entitles you to software upgrades, remote support and telephone support during UK office hours and
- Encryption
- ====Session Encryption===== With session (or transport) encryption, the two computers involved in sendin... ed. There are two forms of session encryption supported by VPOP3. ====SSL==== SSL is the older system u... ryption). SSL encryption uses an alternate TCP/IP port than unencrypted traffic, and **all** the session... ypted. Microsoft email clients currently only support the SSL encryption system. Note that SSL has nev
- Windows Server Port Conflicts
- ======Windows Server Port Conflicts====== =====LDAP Server Conflict===== When you run VPOP3 on a server... ''LDAP server not started - couldn't bind socket port 389 (10048)'' This error happens because VPOP3 c... the VPOP3 LDAP service or move it to a different port number. * To remove the VPOP3 LDAP service, go... * To move the VPOP3 LDAP service to a different port, go to the ''Services'' page in the VPOP3 setting
- Which Ports does VPOP3 use?
- ======Which Ports does VPOP3 use?====== If you want to use VPOP3 through a firewall, you will need to open up some TCP ports in the firewall. VPOP3 uses several ports, for the different services it provides. The best way to see the ports it uses is to go to **Services -> General** in t
- Support Remote Access facility
- ======Support Remote Access facility====== If you use a paid technical support option we have the facility to remotely access yo... lar tools which people use for remote helpdesk support. This doesn't install anything on your PC, so when the support session is finished it totally uninstalls itself.
- Can you remotely log into our VPOP3 computer to fix a problem?
- a free service, and needs purchased technical support, either on an annual support contract, or on a pay-per-incident basis (http://www.pscs.co.uk/helpdesk/index.php) If you have an annual technical support contract you will usually be provided with a link... at that time. If you have an annual technical support contract there is also the option to allow us acc
- How do I write an email to technical support?
- ======How do I write an email to technical support?====== Please send the email to support@pscs.co.uk Note that free technical support is currently only available for version 3.0 and later Whe... the queue, rather than hurrying it up, as our support ticket system orders tickets by the latest messag
- Which versions of Windows will VPOP3 run on?
- he services VPOP3 runs but it is [[Windows Server Port Conflicts|easily rectified]] in the VPOP3 setting... s of July 2008, VPOP3 version 1.x is no longer supported under our free technical support, so if you need help you will have to [[http://www.pscs.co.uk/helpdesk/purchase.php|purchase an annual support contract]], or [[http://www.pscs.co.uk/buynow/vpo
- What is PostgreSQL?
- a long time. For this reason we added optional support for PostgreSQL to later versions of VPOP3 2.x. S... chose to use PostgreSQL instead. =====Why not support other databases as well===== Theoretically SQL is SQL so we could support other database systems as well. However, most SQL... les for each type of database to be used, which would make it harder to add features and support VPOP3.
- SMTP Relay Service FAQ
- uk**. Ideally you will connect to this server on port 587, using STARTTLS. Alternatively, you may connect without using STARTTLS, or connect on port 25 with or without STARTTLS, or connect on port 465 using SSL. We will send you your username & passwo
- What is the difference between VPOP3 Basic and VPOP3 Enterprise?
- ures of VPOP3 Basic, plus: * [[IMAP4]] mail support as well as [[POP3]], [[SMTP]] and [[Webmail]] * Support for database (ODBC) links for the [[ODBC Address ... ecting to VPOP3. (VPOP3 Basic includes SSL/TLS support for VPOP3 connecting to third party mail services
- GDPR for hosted VPOP3 service
- at your request or command (for instance VPOP3 supports backing itself up to the Amazon S3 data service.... - In our company, only the senior technical support person (Paul Smith) has access to any of the data... ntact us about data protection issues, contact support@pscs.co.uk - Your data is not transmitted to ot
- Frequently Asked Questions
- refund]] =====General===== * [[How do I get support]]? * [[https://bugtracker.pscs.co.uk/roadmap_pa... ] * [[Multiple VPOP3 Status icons]] * [[Which PORTS does VPOP3 use]]? * [[How do I write an email to technical support]]? * [[Can you remotely log into our VPOP3 comp
- GDPR for VPOP3 self-hosted software
- n to remotely connect to your PC for technical support purposes). There is some confusion about how ema... == Email encryption is a complex topic. VPOP3 supports encryption when sending and collecting mail from... prise, with an SSL certificate installed, also supports encryption when receiving mail via SMTP or when
- How can I download old versions of VPOP3?
- the page [[how_long_are_old_versions_of_vpop3_supported|Note that old versions of VPOP3 may no longer be supported under our free email support]]