Fulltext results:
- How do I get support?
- ======How do I get support?====== You can get support for our software products in several ways. =====By telephone===== - You can purchase an annual priority support contract. The cost depends on your current VPOP3 ... . This entitles you to software upgrades, remote support and telephone support during UK office hours and
- How long are old versions of VPOP3 supported
- ======How long are old versions of VPOP3 supported====== We plan to support versions of VPOP3 for at least two years from the time of the subsequent release. VPOP3 1.x - 2.6.0j are no longer supported under our free support at all. If you are using version 1.x and need help, you can use one of our [[http
- Can you remotely log into our VPOP3 computer to fix a problem?
- not a free service, and needs purchased technical support, either on an annual support contract, or on a pay-per-incident basis (http://www.pscs.co.uk/helpdesk/index.php) If you have an annual technical support contract you will usually be provided with a link... ls at that time. If you have an annual technical support contract there is also the option to allow us acc
- Support Remote Access facility
- ======Support Remote Access facility====== If you use a paid technical support option we have the facility to remotely access yo... imilar tools which people use for remote helpdesk support. This doesn't install anything on your PC, so when the support session is finished it totally uninstalls itself.
- What is PostgreSQL?
- ke a long time. For this reason we added optional support for PostgreSQL to later versions of VPOP3 2.x. S... we chose to use PostgreSQL instead. =====Why not support other databases as well===== Theoretically SQL is SQL so we could support other database systems as well. However, most SQL... rules for each type of database to be used, which would make it harder to add features and support VPOP3.
- Encryption
- ypted. There are two forms of session encryption supported by VPOP3. ====SSL==== SSL is the older system u... ncrypted. Microsoft email clients currently only support the SSL encryption system. Note that SSL has nev... wo ends negotiate an encrypted connection if they support it. The very start of the session is unencrypted,... tion are S/MIME and PGP. VPOP3 does not currently support either of these methods itself, although third pa
- How do I write an email to technical support?
- ======How do I write an email to technical support?====== Please send the email to support@pscs.co.uk Note that free technical support is currently only available for version 3.0 and later When s... of the queue, rather than hurrying it up, as our support ticket system orders tickets by the latest messag
- What is the difference between VPOP3 Basic and VPOP3 Enterprise?
- eatures of VPOP3 Basic, plus: * [[IMAP4]] mail support as well as [[POP3]], [[SMTP]] and [[Webmail]] * Support for database (ODBC) links for the [[ODBC Address ... onnecting to VPOP3. (VPOP3 Basic includes SSL/TLS support for VPOP3 connecting to third party mail services
- What is the VPOP3 Antivirus solution?
- avast! for VPOP3 product which will no longer be supported after the end of 2012. VPOP3 Antivirus uses th... e to easily use ClamAV from within VPOP3 and also support for this integration. We have modified the ClamA... a local supplier. You can contact us by [[http://support.pscs.co.uk|email]] or telephone (01484 855800) if
- Which versions of Windows will VPOP3 run on?
- , as of July 2008, VPOP3 version 1.x is no longer supported under our free technical support, so if you need help you will have to [[http://www.pscs.co.uk/helpdesk/purchase.php|purchase an annual support contract]], or [[http://www.pscs.co.uk/buynow/vpo
- How can I download old versions of VPOP3?
- of the page [[how_long_are_old_versions_of_vpop3_supported|Note that old versions of VPOP3 may no longer be supported under our free email support]]
- GDPR for hosted VPOP3 service
- pt at your request or command (for instance VPOP3 supports backing itself up to the Amazon S3 data service.... d. - In our company, only the senior technical support person (Paul Smith) has access to any of the data... contact us about data protection issues, contact support@pscs.co.uk - Your data is not transmitted to ot
- GDPR for VPOP3 self-hosted software
- sion to remotely connect to your PC for technical support purposes). There is some confusion about how ema... n==== Email encryption is a complex topic. VPOP3 supports encryption when sending and collecting mail from... terprise, with an SSL certificate installed, also supports encryption when receiving mail via SMTP or when
- Frequently Asked Questions
- e a refund]] =====General===== * [[How do I get support]]? * [[https://bugtracker.pscs.co.uk/roadmap_pa... nance]]? * [[How long are old versions of VPOP3 supported]]? * [[How can I download old versions of VPO... use]]? * [[How do I write an email to technical support]]? * [[Can you remotely log into our VPOP3 comp
- GDPR for other hosting services (eg web hosting)
- d. - In our company, only the senior technical support person (Paul Smith) has access to any of the data... er the GDPR regulations. If you want to contact us about data protection issues, contact support@pscs.co.uk
