User Tools

Site Tools


how_to:upgrade_vpop3_to_version_7

How to upgrade VPOP3 to version 7 or later from version 6 or earlier

VPOP3 version 5-6 use PostgreSQL 9.1 as the database backend. PostgreSQL 9.1 was marked EOL (End-of-life) in September 2016. It still works fine, so there will be no problems continuing to use it in VPOP3 versions 5-6, but we decided to use a later version of PostgreSQL in later versions of VPOP3, both for continuing support & bugfixes and for newer features that are available in later versions of PostgreSQL.

So, VPOP3 version 7 uses PostgreSQL 9.5 as the database backend. (We chose not to use 9.6 because that is too new)

You cannot just replace the executable files to upgrade PostgreSQL. You need to upgrade the database files as well.

We recommend having a recent database backup before running the installer to upgrade to VPOP3 7 or later. You could use the most recent daily database backup that VPOP3 usually makes automatically, or you could make a more recent backup manually. This backup is not needed as part of the upgrade process, but it will protect your data in case something goes wrong, so we strongly recommend it. We have tested the upgrade process and it works OK during testing, but we will not be liable for data loss if you do not make a backup and the upgrade process fails for you for some reason, losing data.

To upgrade the database files between 9.1 and 9.5 there is a tool called 'pg_upgrade' which will upgrade the files for you, relatively quickly. The VPOP3 installer will detect that this is needed, and run it for you as appropriate. This will be a step near the start of the upgrade procedure and the installer displays the output of pg_upgrade in a 'command prompt window' for you to watch & monitor. Do NOT close this window manually.

At the end of the pg_upgrade process, the command prompt window will ask you

Does everything above look OK (Y/N)?

Have a quick look back through the pg_upgrade output, and if there are no reports of ERRORS (or FATAL or PANIC errors) then press 'Y' to continue the upgrade process.

If you see any errors, press 'N' instead. the pg_upgrade process will be rolled back and you should be able to continue using the old version of VPOP3. You should then contact support@pscs.co.uk with details of the problem you had.

The pg_upgrade process does not use much more disk space than the database already uses, so it should be possible to do this on most installations. It typically takes 5-10 minutes.

64 bit version

Starting with VPOP3 v7.1 we are also releasing a 64 bit version of VPOP3. To upgrade to the 64 bit version, you must previously have been running v5 or later.

The 64 bit version of VPOP3 does not include some library components which are needed to read data from v4 or earlier, so if you upgrade from v4 or earlier to 64 bit v7.1, then you may lose some data during the upgrade. So, if you are using VPOP3 v4 or earlier, we recommend upgrading to a recent 32 bit version of VPOP3 and run that for a week or two to let it complete any background data migration, then upgrade to the 64 bit version of VPOP3 if you wish.

The 64 bit version also lacks some features of the 32 bit version:

  • The Webmail interface doesn't have a spell checker
  • Sophos SAV Interface (SAVI) does not work

Problems during upgrade

We recommend that if you have any problems during the upgrade, you contact us immediately (01484 855800). Do not try to 'fix' it yourself unless you are sure of what you are doing (and have a known-good recent backup), as that will often cause even more problems. We do not charge for problems that occur during the upgrade or installation process.

Error 1031 during installing the database

Check that the password for the Windows user 'vpop3postgres' in Windows is set to Nc6ACboDt2jVL6. This is the default since version 5 was released, but sometimes people have changed this. The installer needs to run some programs as the vpop3postgres user, so it needs to know the password. If the password for this user has been changed, then it will be unable to run the programs as this user.

Do not abort the VPOP3 installation! Instead reset the password in Windows, then tell the installer to retry the operation

If you do abort the installation

If you abort the installation for any reason, before the 'pg_upgrade' window has appeared as described above, then it is possible the database folder has been renamed so the database will not work.

To put back the old database, you need to rename some folders and reinstall VPOP3 version 6.x

  1. Stop the VPOP3 and VPOP3DB services in Windows (if they are running)
  2. Rename the VPOP3\pgsql folder to 'pgsql_old' (or similar)
  3. Rename the VPOP3\pgsql91_v7upg folder to pgsql
  4. Reinstall VPOP3 version 6.20
how_to/upgrade_vpop3_to_version_7.txt · Last modified: 2018/11/14 10:45 (external edit)