Fulltext results:
- How do I get support? @faq
- ======How do I get support?====== You can get support for our software products in several ways. =====By telephone===== - You can purchase an annual priority support contract. The cost depends on your current VPOP3 ... . This entitles you to software upgrades, remote support and telephone support during UK office hours and
- Formatting Syntax @wiki
- ===== Formatting Syntax ====== [[doku>DokuWiki]] supports some simple markup language, which tries to make... too. ===== Basic Text Formatting ===== DokuWiki supports **bold**, //italic//, __underlined__ and ''monos... an **__//''combine''//__** all these. DokuWiki supports **bold**, //italic//, __underlined__ and ''monos... ly if really needed. ===== Links ===== DokuWiki supports multiple ways of creating links. ==== External
- How To Encrypt Sessions @how_to
- ypt Sessions====== VPOP3 Enterprise 2.6 and later supports SSL/STARTTLS encrypted sessions to VPOP3 itself.... SSL Certificate]] to be created for VPOP3. VPOP3 supports two methods of encryption: - SSL - this is an old method of encrypting sessions which is not supported by the standards. However, some popular email c... such as Microsoft Outlook & Outlook Express only support this method. Other email clients such as Mozilla
- How long are old versions of VPOP3 supported @faq
- ======How long are old versions of VPOP3 supported====== We plan to support versions of VPOP3 for at least two years from the time of the subsequent release. VPOP3 1.x - 2.6.0j are no longer supported under our free support at all. If you are using version 1.x and need help, you can use one of our [[http
- We installed a new router and now nothing works @how_to
- able to help, or we can help with our chargeable support service with more specific help to your particula... n IT company), or we can help with our chargeable support service (see below). =====Chargeable support service====== Because this isn't a problem with VPOP3, we can offer support, but it is not covered by our support contracts o
- VPOP3 Wiki
- on [[http://answers.pscs.co.uk]] or email it to [[support@pscs.co.uk|support@pscs.co.uk]]. As with all Wikis, this is always going to be a 'work in progress', so i... , and you can't add it yourself, please contact [[support@pscs.co.uk|support@pscs.co.uk]]. Also, see our [[https://support.pscs.co.uk/index.php?/Knowledgebase/List
- How to Install VPOP3 @how_to
- hat happens, please contact us either by email at support@pscs.co.uk or by phone to +44 (0)1484 855800, and... /www.pscs.co.uk/helpdesk/index.php|use our normal support methods]]. =====Some problems which have occurre... as a service for your network. We cannot provide support for this (except for the standard Windows firewall) as part of our free email support service. You should contact your antivirus/firewa
- Seeing where a message came from @how_to
- k ([217.155.61.13] running VPOP3) with ESMTP for <support@pscs.co.uk>; Thu, 20 Oct 2011 09:36:35 +0100 Received: by example.com (Postfix) for support@pscs.co.uk; Thu, 20 Oct 2011 04:36:27 -0400 Recei... ndows/20100228) MIME-Version: 1.0 To: Paul Smith <support@pscs.co.uk> Subject: Re: This is a message Conten... -0400 - Received: by example.com (Postfix) for support@pscs.co.uk; Thu, 20 Oct 2011 04:36:27 -0400 - R
- How To Upgrade VPOP3 to version 5 or later @how_to
- later. Earlier versions of Windows are no longer supported** Note that if you are upgrading the **Major**... ee our [[http://www.pscs.co.uk/helpdesk/index.php|Support page]] for details. Note that we recommend perfo... m yourself will often make it much harder to fix. Support issues relating to problems during the upgrade pr... *will** always be chargeable , even if you have a support contract. Contact us for more information or to a
- When sending mail, VPOP3 adds 'PRVS=...' to the sender address @how_to
- ====== This is because VPOP3 version 5 and later support [[wp>BATV]]. BATV helps to eliminate 'backscatter... system, it may cause problems. To turn off BATV support in VPOP3 v6.7 and later, go to **Settings -> Mess... tication -> BATV**, and uncheck the ''Enable BATV Support'' box, and press ''Submit'' To turn off BATV support in VPOP3 v5-v6.7, go to **Settings -> Misc Settings
- Support Remote Access facility @faq
- ======Support Remote Access facility====== If you use a paid technical support option we have the facility to remotely access yo... imilar tools which people use for remote helpdesk support. This doesn't install anything on your PC, so when the support session is finished it totally uninstalls itself.
- POP3 Mail Collection @reference
- a suitable method which the mail service provider supports: * None - use no encryption, commands and me... y on the standard port 110. If the server doesn't support TLS encryption then the connection will fail ... f Available - use encryption (STLS) if the server supports it, otherwise use no encryption * POP3 Authent... a suitable method which the mail service provider supports: * Plain text - username/password are transm
- Spam Filter Rules @reference
- nd later have a built-in spam filter system which supports a simple script language optimised for content- ... definition of the spam filtering script language supported by VPOP3. Note that as later versions of VPOP3 ... nt message content filtering tasks. The language supports basic variables, conditional statements, simple ... s possible, but it is not covered by our standard support services. If you [[support@pscs.co.uk|contact us]
- Can you remotely log into our VPOP3 computer to fix a problem? @faq
- not a free service, and needs purchased technical support, either on an annual support contract, or on a pay-per-incident basis (http://www.pscs.co.uk/helpdesk/index.php) If you have an annual technical support contract you will usually be provided with a link... ls at that time. If you have an annual technical support contract there is also the option to allow us acc
- How do I write an email to technical support? @faq
- ======How do I write an email to technical support?====== Please send the email to support@pscs.co.uk Note that free technical support is currently only available for version 3.0 and later When s... of the queue, rather than hurrying it up, as our support ticket system orders tickets by the latest messag
