Fulltext results:
- How do I get support? @faq
- ======How do I get support?====== You can get support for our software products in several ways. =====By telephone===== - You can purchase an annual priority support contract. The cost depends on your current VPOP3 ... . This entitles you to software upgrades, remote support and telephone support during UK office hours and
- We installed a new router and now nothing works @how_to
- able to help, or we can help with our chargeable support service with more specific help to your particula... n IT company), or we can help with our chargeable support service (see below). =====Chargeable support service====== Because this isn't a problem with VPOP3, we can offer support, but it is not covered by our support contracts o
- VPOP3 Wiki
- on [[http://answers.pscs.co.uk]] or email it to [[support@pscs.co.uk|support@pscs.co.uk]]. As with all Wikis, this is always going to be a 'work in progress', so i... , and you can't add it yourself, please contact [[support@pscs.co.uk|support@pscs.co.uk]]. Also, see our [[https://support.pscs.co.uk/index.php?/Knowledgebase/List
- Can you remotely log into our VPOP3 computer to fix a problem? @faq
- not a free service, and needs purchased technical support, either on an annual support contract, or on a pay-per-incident basis (http://www.pscs.co.uk/helpdesk/index.php) If you have an annual technical support contract you will usually be provided with a link... ls at that time. If you have an annual technical support contract there is also the option to allow us acc
- How to Install VPOP3 @how_to
- hat happens, please contact us either by email at support@pscs.co.uk or by phone to +44 (0)1484 855800, and... /www.pscs.co.uk/helpdesk/index.php|use our normal support methods]]. =====Some problems which have occurre... as a service for your network. We cannot provide support for this (except for the standard Windows firewall) as part of our free email support service. You should contact your antivirus/firewa
- When sending mail, VPOP3 adds 'PRVS=...' to the sender address @how_to
- ====== This is because VPOP3 version 5 and later support [[wp>BATV]]. BATV helps to eliminate 'backscatter... system, it may cause problems. To turn off BATV support in VPOP3 v6.7 and later, go to **Settings -> Mess... tication -> BATV**, and uncheck the ''Enable BATV Support'' box, and press ''Submit'' To turn off BATV support in VPOP3 v5-v6.7, go to **Settings -> Misc Settings
- Support Remote Access facility @faq
- ======Support Remote Access facility====== If you use a paid technical support option we have the facility to remotely access yo... imilar tools which people use for remote helpdesk support. This doesn't install anything on your PC, so when the support session is finished it totally uninstalls itself.
- Seeing where a message came from @how_to
- k ([217.155.61.13] running VPOP3) with ESMTP for <support@pscs.co.uk>; Thu, 20 Oct 2011 09:36:35 +0100 Received: by example.com (Postfix) for support@pscs.co.uk; Thu, 20 Oct 2011 04:36:27 -0400 Recei... ndows/20100228) MIME-Version: 1.0 To: Paul Smith <support@pscs.co.uk> Subject: Re: This is a message Conten... -0400 - Received: by example.com (Postfix) for support@pscs.co.uk; Thu, 20 Oct 2011 04:36:27 -0400 - R
- 550/553 Not Permitted error from BT Internet's mail servers @how_to
- ing off [[wp>Bounce_Address_Tag_Validation|BATV]] support in VPOP3 (version 5 or later). BATV changes the l... sc Settings -> BATV, and uncheck the 'Enable BATV Support' box. Note that BATV has to be a global setting b... these help, you may need to contact BT technical support to find out exactly what their error message mean... r VPOP3 users starting from £40 a year (contact [[support@pscs.co.uk]] for more information). The above in
- What is PostgreSQL? @faq
- ke a long time. For this reason we added optional support for PostgreSQL to later versions of VPOP3 2.x. S... we chose to use PostgreSQL instead. =====Why not support other databases as well===== Theoretically SQL is SQL so we could support other database systems as well. However, most SQL... rules for each type of database to be used, which would make it harder to add features and support VPOP3.
- How long are old versions of VPOP3 supported @faq
- old versions of VPOP3 supported====== We plan to support versions of VPOP3 for at least two years from the... x - 2.6.0j are no longer supported under our free support at all. If you are using version 1.x and need hel... [http://www.pscs.co.uk/helpdesk/purchase.php|paid support methods]] VPOP3 3.0 (released 23 April 2009) is currently supported. We will provide user support and fix serious bugs until 23 September 2012 VPO
- How do I write an email to technical support? @faq
- ======How do I write an email to technical support?====== Please send the email to support@pscs.co.uk Note that free technical support is currently only available for version 3.0 and later When s... of the queue, rather than hurrying it up, as our support ticket system orders tickets by the latest messag
- How To Upgrade VPOP3 to version 5 or later @how_to
- ee our [[http://www.pscs.co.uk/helpdesk/index.php|Support page]] for details. Note that we recommend perfo... m yourself will often make it much harder to fix. Support issues relating to problems during the upgrade pr... *will** always be chargeable , even if you have a support contract. Contact us for more information or to a... previously upgraded to version 5. PSCS technical support should be able to resolve any database inconsiste
- How To Encrypt Sessions @how_to
- such as Microsoft Outlook & Outlook Express only support this method. Other email clients such as Mozilla Thunderbird also support this for backward compatibility. SSL connections ... lder versions of Outlook & Outlook Express do not support this method, but recent versions of Outlook do. S... for POP3, SMTP and IMAP4, however if you have to support Microsoft Outlook Express or old versions of Micr
- How To Upgrade VPOP3 @how_to
- ee our [[http://www.pscs.co.uk/helpdesk/index.php|Support page]] for details. Note that we recommend perfo... m yourself will often make it much harder to fix. Support issues relating to problems during the upgrade pr... , this **will** be chargeable, even if you have a support contract. Contact us for more information or to a
