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reference:user_autoresponder

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Autoresponder

For Versions 3 and 4 see Autoresponders v3 & v4

In VPOP3 version 5, the autoresponder system has changed from previous versions. It is now a lot more flexible, but this does mean that it is slightly more complicated.

In version 5, you can create multiple autoresponders for a single user, and create multiple conditions for each autoresponder to say when it should act.

For instance, you could create three different autoresponders, one for evenings, one for weekends, and one for your holidays, and have different text (and other actions) with each of them, then for your holiday autoresponder you could configure all your holidays for the year ahead, so it will automatically turn on and off at the appropriate times.

Creating or editing an autoresponder

To create an autoresponder, edit the user, and go to the Autoresponder tab

In the Autoresponders: drop-down at the top (1), choose the existing autoresponder name (if any) or <New> to create a new autoresponder. Usually it will select this autoresponder automatically, but if it doesn't, pressing Go will select the autoresponder, and show the rules which will trigger the autoresponder in the table beneath (2)

Autoresponder definition

Pressing Edit will take you to the page where you can edit the autoresponder definition. This contains the text of the autoresponder, attachments, headers, whether the original message should be copied to another user, and so on.

  • Autoresponder Name - this is a name which you give the autoresponder for your future reference. This name is not published in the autoresponder at all
  • Keep Original Message - this indicates whether the original incoming message should be kept in the user's mailbox. Most of the time this option should be set, otherwise the incoming message(s) will be lost.
  • Autoresponder From address - this indicates the From email address which will be used when sending the automatic response. If you don't set this, VPOP3 will use the user's <username>@<local domain> address
  • Autoresponder Reply-To address - this indicates the Reply-To email address used when sending the automatic response. If the original sender replies to the automatic response, their reply will go here. If you don't set anything, it will use no-one@<your domain> to prevent replies being processed again (to try to prevent “autoresponder loops”)
    • Autoresponder Subject Prefix/Subject - this indicates modifications to the original message subject. If you choose Subject Prefix then the specified text will be prepended to the start of the original subject when replying. If you choose Subject then the whole subject will be replaced with the specified text
    • Append Original Message - you can choose No, Headers or Full to indicate whether the original message should be added onto the automatic reply. (Most times this will be set to 'No')
    • Send response to - you can specify one or more email addresses to send the reply to here (separate them with commas). If you leave this blank the automatic reply will go to the original sender
    • Send response to original sender - if this is checked, the reply will go to the original sender (as well as any other addresses specified, if any). If it is not checked, and you have specified one or more addresses in the 'Send response to' box, then the reply will only go to the specified addresses and not to the original sender
    • Attachments - specify an attachment filename (on the VPOP3 PC) here
    • Copy original message to - you can specify one or more email addresses to send the original message to here
    • Response - type in the automatic response here. This will usually be plain text, but you can specify an HTML message by writing the HTML source code here (for advanced users) - VPOP3 detects the leading <HTML> tag and handles it as HTML

Once you have defined the autoresponder, you can create the 'rules'

Autoresponder Rules

Each autoresponder you have defined can have zero or more rules

reference/user_autoresponder.1333110479.txt.gz · Last modified: 2018/11/14 10:44 (external edit)