Fulltext results:
- GDPR for hosted VPOP3 service
- well. This Data Processing Agreement is part of our hosted VPOP3 service terms. You can view the revi... "Data Processor" under the GDPR regulations. For our hosting services: - Data is held in the UK. Dat... a is not transmitted outside of the EU except at your request or command (for instance VPOP3 supports b... the Amazon S3 data service. We don't set this up ourselves, but, if you set it up or request us to do
- SMTP Relay Service FAQ
- ==== We provide an SMTP Relay Service for many of our customers. The price starts from £40 (+VAT if app... ?===== If you are an existing customer for one of our other products or services (eg VPOP3) then we can... is is more appropriate. If you are always within your quota, then there will be no effective difference... two systems. If you are send more messages than your quota, then the difference is that with the rolli
- How do I get support?
- w do I get support?====== You can get support for our software products in several ways. =====By teleph... l priority support contract. The cost depends on your current VPOP3 licence, and costs 50% of the licen... e support and telephone support during UK office hours and priority email support where we aim to respond to your email within 3 hours during UK office hours. You
- GDPR for other hosting services (eg web hosting)
- "Data Processor" under the GDPR regulations. For our hosting services: - Data is held in the UK. Dat... a is not transmitted outside of the EU except at your explicit request or command. - **The exception ... ble to reach the recipient. Similarly, if one of your users is based outside of the EU and downloads em... ata we may hold is anything you have uploaded to your website (or added using a content-management syst
- What is the VPOP3 Antivirus solution?
- ====What is ClamAV===== ClamAV is a popular open-source antivirus program. While it is not as effective... so the [[http://www.clamav.net/lang/en/download/sources/|source code is downloadable]] free of charge. However, it is not easy to use the ClamAV software... odified the ClamAV software slightly for use with our plugin (primarily to try to stop infected emails
- How do I write an email to technical support?
- PC, extract the data files and then move them to our work PCs) * tell us what steps you have already tried - failing to do this may mean that our first response(s) are just telling you to do thin... uple of days may take over a week. Remember that our normal response time is within 3 working days (Mo... why you haven't had a response yet will just put your ticket to the back of the queue, rather than hurr
- What is Software Maintenance?
- ey are released during the period of validity of your Software Maintenance. When you purchase a VPOP3 ... ull retail price, or you can decide to stay with your existing version You can use our [[https://forum.pscs.co.uk|forums]] and other online resources (such as this wiki) for self-service support e
- What is PostgreSQL?
- system which costs £500 to licence. Some open source software, such as MySQL, is licenced using a '[... Also, these two things are not identical in behaviour. Also, we use triggers and stored procedures wid... abstract' the database system without restricting ourselves to the 'lowest common denominator' which wo
- How can I place an order
- rder is online. Click on the **Purchase** item in our website navigation bar, and select the appropriat... **Buy** button. You will then be asked to enter your details and payment information. Online, you can... pay using a credit card, debit card, or Paypal. Our website displays prices in UK pounds, but if you ... can place an order by telephone during UK office hours (9am to 5pm Monday to Friday). This may be the b
- Lost Licence Details
- ====Lost Licence Details====== If you have lost your VPOP3 licence key, we will be able to find it for... lost licence keys. =====Finding the licence key yourself===== * If you still have VPOP3 installed, ... ing similar, so you may still have this email in your email client software. * If you purchased your VPOP3 licence directly from us, you can log into our
- I got a copy of VPOP3 via TrialPay and would like a refund
- will need to get in touch with TrialPay directly. Our licence is given as a complimentary offer after y... sed through them, and they have notified us with your details. TrialPay is a service which allows you ... t as the purchase was not made through us, and as our license key was complimentary, we are unable to grant a refund of your purchase, so you should contact TrialPay's custom
- Will I receive a VAT invoice?
- nt as PDF files by email within a few days after your purchase. You can also access the invoices on our website, by logging into our website using your [[Website login|login details]]. {{tag>VAT invoice}}
- How long are old versions of VPOP3 supported
- VPOP3 1.x - 2.6.0j are no longer supported under our free support at all. If you are using version 1.x and need help, you can use one of our [[http://www.pscs.co.uk/helpdesk/purchase.php|pai
- Can you remotely log into our VPOP3 computer to fix a problem?
- ======Can you remotely log into our VPOP3 computer to fix a problem?====== We can remotely log into your VPOP3 computer if you wish. However, this is not ... w us access to the VPOP3 computer, initiated from our side. This can be useful if the technical contact at your company is frequently unavailable, and you want u
- How can I download old versions of VPOP3?
- .uk/downloads/vpop3.php|VPOP3 downloads page]] on our website and clicking on the "download previous ve... op3_supported|Note that old versions of VPOP3 may no longer be supported under our free email support]]
