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- We installed a new router and now nothing works
- able to help, or we can help with our chargeable support service with more specific help to your particula... n IT company), or we can help with our chargeable support service (see below). =====Chargeable support service====== Because this isn't a problem with VPOP3, we can offer support, but it is not covered by our support contracts o
- When sending mail, VPOP3 adds 'PRVS=...' to the sender address
- ====== This is because VPOP3 version 5 and later support [[wp>BATV]]. BATV helps to eliminate 'backscatter... system, it may cause problems. To turn off BATV support in VPOP3 v6.7 and later, go to **Settings -> Mess... tication -> BATV**, and uncheck the ''Enable BATV Support'' box, and press ''Submit'' To turn off BATV support in VPOP3 v5-v6.7, go to **Settings -> Misc Settings
- How to Install VPOP3
- hat happens, please contact us either by email at support@pscs.co.uk or by phone to +44 (0)1484 855800, and... /www.pscs.co.uk/helpdesk/index.php|use our normal support methods]]. =====Some problems which have occurre... as a service for your network. We cannot provide support for this (except for the standard Windows firewall) as part of our free email support service. You should contact your antivirus/firewa
- Seeing where a message came from
- k ([217.155.61.13] running VPOP3) with ESMTP for <support@pscs.co.uk>; Thu, 20 Oct 2011 09:36:35 +0100 Received: by example.com (Postfix) for support@pscs.co.uk; Thu, 20 Oct 2011 04:36:27 -0400 Recei... ndows/20100228) MIME-Version: 1.0 To: Paul Smith <support@pscs.co.uk> Subject: Re: This is a message Conten... -0400 - Received: by example.com (Postfix) for support@pscs.co.uk; Thu, 20 Oct 2011 04:36:27 -0400 - R
- How To Upgrade VPOP3 to version 5 or later
- ee our [[http://www.pscs.co.uk/helpdesk/index.php|Support page]] for details. Note that we recommend perfo... m yourself will often make it much harder to fix. Support issues relating to problems during the upgrade pr... *will** always be chargeable , even if you have a support contract. Contact us for more information or to a... previously upgraded to version 5. PSCS technical support should be able to resolve any database inconsiste
- 550/553 Not Permitted error from BT Internet's mail servers
- ing off [[wp>Bounce_Address_Tag_Validation|BATV]] support in VPOP3 (version 5 or later). BATV changes the l... sc Settings -> BATV, and uncheck the 'Enable BATV Support' box. Note that BATV has to be a global setting b... these help, you may need to contact BT technical support to find out exactly what their error message mean... r VPOP3 users starting from £40 a year (contact [[support@pscs.co.uk]] for more information). The above in
- How To Encrypt Sessions
- such as Microsoft Outlook & Outlook Express only support this method. Other email clients such as Mozilla Thunderbird also support this for backward compatibility. SSL connections ... lder versions of Outlook & Outlook Express do not support this method, but recent versions of Outlook do. S... for POP3, SMTP and IMAP4, however if you have to support Microsoft Outlook Express or old versions of Micr
- Upgrading VPOP3 to version 8.x from v7 or earlier
- hich means we cannot use them while continuing to support 32 bit versions of Windows. Because this is a la... the old version of VPOP3. You should then contact support@pscs.co.uk with details of the problem you had. ... rading from v2 or earlier==== Whilst VPOP3 v2 did support the use of PostgreSQL to speed up busy systems, t
- How To Upgrade VPOP3
- ee our [[http://www.pscs.co.uk/helpdesk/index.php|Support page]] for details. Note that we recommend perfo... m yourself will often make it much harder to fix. Support issues relating to problems during the upgrade pr... , this **will** be chargeable, even if you have a support contract. Contact us for more information or to a
- How to Restore a backup of VPOP3
- hen there may be a problem and you should contact support@pscs.co.uk. - Start VPOP3 =====Version 3 or 4=... hen there may be a problem and you should contact support@pscs.co.uk. - Start VPOP3 ====Increasing resto... service ====Related articles==== - [[https://support.pscs.co.uk/staff/index.php?/Knowledgebase/Article
- Obtaining Windows Event Log
- ws Event Log====== Sometimes, the VPOP3 technical support team may need to see entries from the Windows Eve... you can save them to a file to email to technical support. To do this, you will first need to create a **c... ou have saved the file, you can email it to us at support@pscs.co.uk (or another email address you have bee
- How to Obtain Error Logs
- Obtain Error Logs====== As part of diagnosing a support issue our support team may ask you to send them various log files. This page explains how to obtain the ri... in the main VPOP3 directory. When investigating a support issue it is often the case that we will need you
- 550 5.7.1 Relaying not allowed! Bad sender IP address
- help, then we can give help by email to [[mailto:support@pscs.co.uk|support@pscs.co.uk]], or you can use our paid telephone support service.
- SAVSERVICE.EXE runs at 90%+ and slows the computer down
- sn't help you may need to [[http://www.sophos.com/support/queries/|contact Sophos technical support]] directly.
- Outlook not able to connect to VPOP3 Enterprise v6.8 when using SSL/TLS
- with SSL/TLS you may need to re-enable the SSL v2 support in VPOP3. To do this, in the VPOP3 settings, go t... s case you may need to use a more secure email client or talk to your Microsoft technical support contact).