Fulltext results:

GDPR for hosted VPOP3 service

9 Hits, Last modified: 7 months ago

well. This Data Processing Agreement is part of our hosted VPOP3 service terms. You can view the revi... "Data Processor" under the GDPR regulations. For our hosting services: - Data is held in the EU or U... s not transmitted outside of the EU/UK except at your request or command (for instance VPOP3 supports b... ble to reach the recipient. Similarly, if one of your users is based outside of the EU and downloads em

SMTP Relay Service FAQ

9 Hits, Last modified: 5 years ago

==== We provide an SMTP Relay Service for many of our customers. The price starts from £40 (+VAT if app... ?===== If you are an existing customer for one of our other products or services (eg VPOP3) then we can... is is more appropriate. If you are always within your quota, then there will be no effective difference... two systems. If you are send more messages than your quota, then the difference is that with the rolli

GDPR for other hosting services (eg web hosting)

5 Hits, Last modified: 8 years ago

"Data Processor" under the GDPR regulations. For our hosting services: - Data is held in the UK. Dat... a is not transmitted outside of the EU except at your explicit request or command. - **The exception ... ble to reach the recipient. Similarly, if one of your users is based outside of the EU and downloads em... ata we may hold is anything you have uploaded to your website (or added using a content-management syst

How do I get support?

5 Hits, Last modified: 8 years ago

w do I get support?====== You can get support for our software products in several ways. =====By teleph... l priority support contract. The cost depends on your current VPOP3 licence, and costs 50% of the licen... riority email support where we aim to respond to your email within 3 hours during UK office hours. You ... as necessary to resolve a single issue. - Use our premium rate telephone number from within the UK.

How do I write an email to technical support?

4 Hits, Last modified: 8 years ago

PC, extract the data files and then move them to our work PCs) * tell us what steps you have already tried - failing to do this may mean that our first response(s) are just telling you to do thin... uple of days may take over a week. Remember that our normal response time is within 3 working days (Mo... why you haven't had a response yet will just put your ticket to the back of the queue, rather than hurr

Can you remotely log into our VPOP3 computer to fix a problem?

2 Hits, Last modified: 8 years ago

======Can you remotely log into our VPOP3 computer to fix a problem?====== We can remotely log into your VPOP3 computer if you wish. However, this is not ... w us access to the VPOP3 computer, initiated from our side. This can be useful if the technical contact at your company is frequently unavailable, and you want u

How can I download old versions of VPOP3?

2 Hits, Last modified: 8 years ago

.uk/downloads/vpop3.php|VPOP3 downloads page]] on our website and clicking on the "download previous ve... op3_supported|Note that old versions of VPOP3 may no longer be supported under our free email support]]

How can I place an order

2 Hits, Last modified: 8 years ago

rder is online. Click on the **Purchase** item in our website navigation bar, and select the appropriat... **Buy** button. You will then be asked to enter your details and payment information. Online, you can... pay using a credit card, debit card, or Paypal. Our website displays prices in UK pounds, but if you

I got a copy of VPOP3 via TrialPay and would like a refund

2 Hits, Last modified: 8 years ago

will need to get in touch with TrialPay directly. Our licence is given as a complimentary offer after y... sed through them, and they have notified us with your details. TrialPay is a service which allows you ... t as the purchase was not made through us, and as our license key was complimentary, we are unable to grant a refund of your purchase, so you should contact TrialPay's custom

What is Software Maintenance?

2 Hits, Last modified: 8 years ago

ey are released during the period of validity of your Software Maintenance. When you purchase a VPOP3 ... ull retail price, or you can decide to stay with your existing version You can use our [[https://forum.pscs.co.uk|forums]] and other online resources (such... ave software maintenance. =====What if I have let our Software Maintenance lapse?===== If you purchase

Will I receive a VAT invoice?

2 Hits, Last modified: 8 years ago

nt as PDF files by email within a few days after your purchase. You can also access the invoices on our website, by logging into our website using your [[Website login|login details]]. {{tag>VAT invoice}}

Can I change the VPOP3 licence owner name?

1 Hits, Last modified: 8 years ago

upgrading the licence. You will need to telephone our sales department on 01484 855801 to do this. Not

DNSSEC

1 Hits, Last modified: 7 years ago

ds with Nominet. Any DNS changes you make through our portal will automatically be re-signed for you, s... rd signing, as that will have to be done through your DNS hosting company. If you have registered any

Frequently Asked Questions

1 Hits, Last modified: 7 weeks ago

hnical support]]? * [[Can you remotely log into our VPOP3 computer to fix a problem]]? =====Other se

GDPR for VPOP3 self-hosted software

1 Hits, Last modified: 8 years ago

ram, it is not a service, so if you use VPOP3 on your own computer we are not a "data controller" or a ... ocessor" under GDPR rules as we never see any of your data (unless you give us permission to remotely connect to your PC for technical support purposes). There is som... g medical records, credit card details etc) then your risk assessment will probably indicate that it sh

Lost Licence Details

1 Hits, Last modified: 8 years ago

What is the VPOP3 Antivirus solution?

1 Hits, Last modified: 8 years ago

What is PostgreSQL?

1 Hits, Last modified: 8 years ago

What is Software Maintenance?

1 Hits, Last modified: 8 years ago

Which versions of Windows will VPOP3 run on?

1 Hits, Last modified: 7 weeks ago