Fulltext results:
- GDPR for hosted VPOP3 service @faq
- well. This Data Processing Agreement is part of our hosted VPOP3 service terms. You can view the revi... "Data Processor" under the GDPR regulations. For our hosting services: - Data is held in the UK. Dat... a is not transmitted outside of the EU except at your request or command (for instance VPOP3 supports b... ble to reach the recipient. Similarly, if one of your users is based outside of the EU and downloads em
- SMTP Relay Service FAQ @faq
- ==== We provide an SMTP Relay Service for many of our customers. The price starts from £40 (+VAT if app... ?===== If you are an existing customer for one of our other products or services (eg VPOP3) then we can... is is more appropriate. If you are always within your quota, then there will be no effective difference... two systems. If you are send more messages than your quota, then the difference is that with the rolli
- Autoresponder Commands @reference
- tain special text strings to create special behaviour, in addition to plain text as part of the respons... d by angle brackets (<>) and they alter the behaviour of the autoresponder in some way. If you put com... Time - the time can be specified as hh:mm in 24 hour clock. If you specify just one time, it will only... ===Custom Time Formats==== * h - Hours from 12 hour clock, no leading zeros * hh - Hours from 12 ho
- We installed a new router and now nothing works @how_to
- ng works====== If you installed a new router on your network and left it at the default settings, you ... hat the new router allocates new IP addresses on your network. Note that this topic can be quite compl... e router may be able to help, or we can help with our chargeable support service with more specific help to your particular requirements. Most small networks are
- How to Install VPOP3 @how_to
- or by phone to +44 (0)1484 855800, and we will do our best to help. If this is an initial installation... nute from a BT land line) and we can remote into your server to help you configure it. Note that this s... or [[http://www.pscs.co.uk/helpdesk/index.php|use our normal support methods]]. =====Some problems whi... need to turn off disk **write-back** caching on your PC. Database systems require tight control of har
- Settings -> Attachment Processing @reference
- ering===== The **Filtering** tab is divided into four main sections: ====Attachment Filtering==== Atta... unts for*'', or ''Subject: /Annual accounts for (Your main business|Your other business)/i'' =====Extraction===== The **Extraction** tab allows you to enab... s replaced with underscores// * **%year%** - //Four digit year// * **%month%** - //Two digit month/
- Scheduling Management Scripts @reference
- is script at approximately 1 minute, 5 minute, 1 hour and 1 day intervals. These times are only approxi... min) functions as that will slow down other behaviour of VPOP3. E.g. if you want to go through all user... counted from when VPOP3 was started. ====Sched1Hour==== VPOP3 calls the ''Sched1Hour()'' function approximately every hour. This time is counted from when
- GDPR for other hosting services (eg web hosting) @faq
- "Data Processor" under the GDPR regulations. For our hosting services: - Data is held in the UK. Dat... a is not transmitted outside of the EU except at your explicit request or command. - **The exception ... ble to reach the recipient. Similarly, if one of your users is based outside of the EU and downloads em... ata we may hold is anything you have uploaded to your website (or added using a content-management syst
- How do I get support? @faq
- w do I get support?====== You can get support for our software products in several ways. =====By teleph... l priority support contract. The cost depends on your current VPOP3 licence, and costs 50% of the licen... riority email support where we aim to respond to your email within 3 hours during UK office hours. You ... as necessary to resolve a single issue. - Use our premium rate telephone number from within the UK.
- Restricting the number of recipients sent to @how_to
- end in a certain time period, eg 50 messages per hour, or the number of recipients that you are allowed... ion of recipients per message/connection===== If your ISP restricts the number of recipients per messag... e period===== ====In VPOP3 v6.11 or later==== If your ISP restricts the number of recipients sent per t... **minutes** boxes tell VPOP3 how many recipients your ISP allows per specified time period - eg Max
- Restricting the number of messages sent @how_to
- end in a certain time period, eg 50 messages per hour, or the number of messages that you are allowed t... ==Restriction of messages per connection===== If your ISP restricts the number of messages sent per con... =Restriction of messages per time period===== If your ISP restricts the number of messages sent per tim... f connections that VPOP3 makes. For example, if your ISP has a limit of 50 messages per hour, you can
- How To Upgrade VPOP3 to version 5 or later @how_to
- straightforward process. [[Download VPOP3]] from our web site and [[Backup VPOP3|back up your current installation]] just in case something goes wrong. The... at you downloaded and install it over the top of your existing VPOP3. All your settings and mail will be preserved. **Please note that VPOP3 version 7.2 an
- How do I write an email to technical support? @faq
- PC, extract the data files and then move them to our work PCs) * tell us what steps you have already tried - failing to do this may mean that our first response(s) are just telling you to do thin... uple of days may take over a week. Remember that our normal response time is within 3 working days (Mo... why you haven't had a response yet will just put your ticket to the back of the queue, rather than hurr
- How To Upgrade VPOP3 @how_to
- straightforward process. [[Download VPOP3]] from our web site and ideally [[Backup VPOP3|back up your current installation]] just in case something goes wr... at you downloaded and install it over the top of your existing VPOP3. All your settings and mail will be preserved. =====Extra Information===== Note that
- How to automatically forward spam to the PSCS spamtrap @how_to
- s well. Most types of spam are already caught by our spam traps, however sometimes people get lots of ... cular type of spam does not currently get sent to our spam traps. If you want to help you can do this by having your VPOP3 automatically forward mail for unrecognised (or specific unused) email addresses at your domain to our spamtrap. To do this, create a **F
