You can follow the steps below to clear the Webmail access restrictions so that any IP address can access the Webmail facility.

If you intended to have restrictions on Webmail access then you will need to set them again, being careful not to block access from your normal administration computer(s).

1. Go to a command prompt in the VPOP3 directory (eg Start → Run → cmd (enter), then type cd \vpop3)
2. Run vpop3settings resetperms and follow the prompts

1. Download the file below, and put it into the main VPOP3 directory
2. Stop the VPOP3 service
3. Run the batch file you downloaded to clear the Webmail access restrictions (this batch file assumes the default folder structure and database login details)
4. Restart VPOP3

• resetwebmailperm.bat - reset admin and Webmail access restrictions

1. Stop the VPOP3 service
2. Go to Start → Programs → VPOP3 → VPOP3 Emergency Settings
3. Go to the Webmail tab, and clear the 'Access Restrictions area' box, and press OK

You can follow the steps below to clear the administration area access restrictions so that any IP address which can access Webmail can access the administration area as well.

If you intended to have restrictions on the administration area then you will need to set them again, being careful not to block access from your normal administration computer(s).

1. Download the file below, and put it into the main VPOP3 directory
2. Stop the VPOP3 service
3. Run the batch file you downloaded to clear the administration area access restrictions (this batch file assumes the default folder structure and database login details)
4. Restart VPOP3

• resetwebadmin.bat - reset admin access restrictions only

1. Stop the VPOP3 service
2. Go to Start → Programs → VPOP3 → VPOP3 Emergency Settings
3. Go to the Webmail tab, and clear the 'Admin area' box, and press OK