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--- how_to:forward_messages_to_an_external_address [2009/05/14 12:38] – created mike
+++ how_to:forward_messages_to_an_external_address [2025/08/18 15:13] (current) – paul
@@ Line 1: / Line 1: @@
+=====How to Forward Messages to an External Address=====
 There are two possible methods to forward messages to an external address:
   - Use this method if it is for a person who might want to receive their email whilst in the office and/or get the mail sent to an external address.
     * Create a VPOP3 mailbox for the user as normal
-    * In 'Add/Edit User' type the external email address into the 'Assistant' box or the 'Forward To' box.
+    * Edit the User and go to the 'Routing' tab. Type the external email address into the 'Assistant' box (if you want to keep a local copy of the message) or the 'Forward To' box (if you don't want to keep a local copy)
   - Use this method if it is for a person who will never want to receive their email whilst in the office. (for this example, we'll assume you want mail sent to fred@yourcompany.com sent to fred@aol.com)
     * Create a 'Distribution List' called fred
@@ Line 9: / Line 11: @@
     * Ensure that 'Allow Remote Access to List' is enabled in the list definition
+Note that forwarding mail can be problematic with your ISP, or the recipient mail server thinking the message sender has been 'spoofed' (faked). Instead, a much better way to allow people outside the office to collect mail is to [[allow remote access to VPOP3 mailboxes]]
+Also, see:
+  * [[Forwarded emails not arriving]]
+  * [[Configure SRS]]
+{{tag>forward assistant routing messages}}

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