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How do I write an email to technical support?

4 Hits, Last modified: 7 years ago

ecessary, send screenshots (preferably as JPG/PNG files or PDF files) * if necessary, send log files (preferably in a ZIP archive to save time/space. Please don't use le... install it on a sacrificial PC, extract the data files and then move them to our work PCs) * tell us

GDPR for VPOP3 self-hosted software

2 Hits, Last modified: 7 years ago

ld save the documents in a password protected ZIP file, but do //not// send the password by email, or if... cipient would be very dubious about downloading a file from a website they don't know about * the reci

Support Remote Access facility

2 Hits, Last modified: 7 years ago

our PC. We will instruct you how to download this file when you call. The software is similar to LogMeIn... The remote access tool includes a chat client and file transfer facility (if you approve it). At the end

Will I receive a VAT invoice?

1 Hits, Last modified: 7 years ago

invoices for all purchases. These are sent as PDF files by email within a few days after your purchase.