If you have lost your VPOP3 licence key, we will be able to find it for you, but we do have to make a nominal charge of £5.00 (+ VAT if applicable) to search for it as it is a time consuming task.
If you need us to do this search, then email firstname.lastname@example.org.
If you have an annual telephone or priority email support contract, then this includes the fee for finding lost licence keys.
If you cannot find the licence details using the above methods yourself, then you will need to ask us to do the search for the licence details. This will require you to send us the payment as described at the start of this article.
You can request this online, by going here. In the 'Licence Owner Name' box, put as much information as you can to help us to find the licence.
We always strongly recommend that you keep a copy of all your software licence keys in a safe place, as some companies won't be able to find your licence keys at all for you if you lose them, so you will have to repurchase the software in that case.