faq:how_do_i_write_an_email_to_technical_support

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How do I write an email to technical support?

Please send the email to support@pscs.co.uk

Note that free technical support is currently only available for version 3.0 and later

When sending the email, please make sure you include all relevant information:

which version of VPOP3 are you using?
which email client/web browser are you using?
if you are getting any error messages, please tell us what they say, and where they appear (in a popup, in an email client etc)
if necessary, send screenshots (preferably as JPG/PNG files or PDF files)
if necessary, send log files (preferably in a ZIP archive to save time/space)

faq/how_do_i_write_an_email_to_technical_support.1327928085.txt.gz · Last modified: 2018/11/14 10:44 (external edit)