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How do I write an email to technical support?

2 Hits, Last modified: 7 years ago

hing that could have been resolved in a couple of days may take over a week. Remember that our normal response time is within 3 working days (Monday to Friday). If you don't get a response w

How do I get support?

1 Hits, Last modified: 7 years ago

ical support (we aim to respond within 3 business days) and software upgrades. All purchases of new VPOP

SMTP Relay Service FAQ

1 Hits, Last modified: 4 years ago

, but with the calendar month system the last few days of the month you will not be able to send any mes

What is Software Maintenance?

1 Hits, Last modified: 7 years ago

s basic email support (target turnaround within 3 days) as well as version upgrades (eg 6.19 to 6.20) f

What is Software Maintenance?

1 Hits, Last modified: 7 years ago

s basic email support (target turnaround within 3 days) as well as version upgrades (eg 4.x to 5.x) fre

Will I receive a VAT invoice?

1 Hits, Last modified: 7 years ago

These are sent as PDF files by email within a few days after your purchase. You can also access the invo