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How can I place an order

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and in an email. The invoice will usually be sent within 1 working day, but there may occasionally be dela... K pounds. You should receive the licence details within 30 minutes. The invoice will usually be sent within 1 working day, but there may occasionally be delays d

How do I get support?

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ail support where we aim to respond to your email within 3 hours during UK office hours. You can use the t... . - Use our premium rate telephone number from within the UK. This number is 0906 2654505 and costs £1.... cludes email technical support (we aim to respond within 3 business days) and software upgrades. All purch

GDPR for hosted VPOP3 service

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will contact the account contact we have for you within 24 hours of discovery of the breach with the deta... tion of the contract we will delete all your data within one week of termination where the termination was

How do I write an email to technical support?

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week. Remember that our normal response time is within 3 working days (Monday to Friday). If you don't get a response within a day, then sending a message asking why you have

SMTP Relay Service FAQ

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onth basis is more appropriate. If you are always within your quota, then there will be no effective diffe... you may be better using our direct-debit option (within the UK only). In this case, you set up a direct d

What is the VPOP3 Antivirus solution?

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s includes the software to easily use ClamAV from within VPOP3 and also support for this integration. We ... OP3 NB - we can only supply Sophos SAV Interface within the UK. If you are outside of the UK, you should

What is Software Maintenance?

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e includes basic email support (target turnaround within 3 days) as well as version upgrades (eg 6.19 to

What is Software Maintenance?

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e includes basic email support (target turnaround within 3 days) as well as version upgrades (eg 4.x to 5

Will I receive a VAT invoice?

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l purchases. These are sent as PDF files by email within a few days after your purchase. You can also acce