Fulltext results:
- GDPR for hosted VPOP3 service
- icon to the right. As a hosted service provider, we are classed as a "Data Processor" under the GDPR ... backing itself up to the Amazon S3 data service. We don't set this up ourselves, but, if you set it u... he EU. - For the hosted VPOP3 service, the data we may hold is usernames & email addresses of your u... l message data. All this data is provided by you, we do not add it ourselves except at your explicit r
- GDPR for other hosting services (eg web hosting)
- web hosting)====== As a hosted service provider, we are classed as a "Data Processor" under the GDPR ... being transmitted outside of the EU. - The data we may hold is anything you have uploaded to your we... gement system). All this data is provided by you, we do not add it ourselves except at your explicit request. - We do not analyse the data we hold in any identifiab
- SMTP Relay Service FAQ
- ======SMTP Relay Service FAQ====== We provide an SMTP Relay Service for many of our customers. The pri... ales@pscs.co.uk]] or telephone 01484 855801 where we can discuss the options. =====Why is it not poss... ible to order the SMTP Relay Service online?===== We have had many problems with spammers ordering the... elay Service using stolen credit card details, so we have made the decision not to allow online purcha
- What is PostgreSQL?
- as limited locking facilities, so on busy systems we encountered problems where databases would need v... the updates to take a long time. For this reason we added optional support for PostgreSQL to later versions of VPOP3 2.x. Starting in VPOP3 3.x, we have moved the message store to a database to improve performance and reliability. We decided to use PostgreSQL for this purpose since
- What is the VPOP3 Antivirus solution?
- es as messages pass through. =====Why ClamAV===== We have tried to continue using the avast virus scan... e commercial low-cost virus scanning engine which we could integrate into VPOP3, but have not been able to do so yet - we will continue looking. (If anyone knows of one which we could licence, we would be glad to investigate fu
- How do I get support?
- UK office hours and priority email support where we aim to respond to your email within 3 hours durin... facility up to 10 times a year for this, however we rarely enforce this restriction as long as the se... uestions. With any of the above charged services we can optionally [[remote access|remotely access yo... esolve issues or help with configuration issues. (We do not have to do this if you don't want us to).
- DNSSEC
- main through us and have the DNS hosting with us, we can enable DNSSEC for only £5 (one-off fee). This... omain through us but host the DNS elsewhere, then we can still add the DNSSEC DS records to Nominet for £5, but we cannot help with the key generation and DNS recor... r form of domain through us (.COM, .ORG etc) then we currently do not offer any DNSSEC services, but c
- Support Remote Access facility
- ====== If you use a paid technical support option we have the facility to remotely access your VPOP3 s... u can allow us to control your computer as well. We use a system from [[http://www.bomgar.com|Bomgar]... orm on request which allows us to access your PC. We will instruct you how to download this file when ... f. That way it is available to us at any time, so we can access your server if you request without you
- Can you remotely log into our VPOP3 computer to fix a problem?
- g into our VPOP3 computer to fix a problem?====== We can remotely log into your VPOP3 computer if you ... trol session, or if you pay for a single incident we will provide you the the relevant details at that... or help. Note that in exceptional circumstances we may offer free remote support, but this is the ex
- Lost Licence Details
- s====== If you have lost your VPOP3 licence key, we will be able to find it for you, but we do have to make a nominal charge of £5.00 (+ VAT if applicabl... ation as you can to help us to find the licence. We always strongly recommend that you keep a copy of
- How do I write an email to technical support?
- R, 7Z, BZIP etc, as those will cause delays while we find the relevant software, install it on a sacri... time, and will probably annoy you. Unfortunately we can't read minds yet. GIving us as much informat... ssible in the first email will speed things up as we often have to send 2 or 3 emails just to find out
- GDPR for VPOP3 self-hosted software
- service, so if you use VPOP3 on your own computer we are not a "data controller" or a "data processor" under GDPR rules as we never see any of your data (unless you give us pe... our data, then it is not secure ===Disclaimer=== We are not lawyers, so the above is based on our und
- How long are old versions of VPOP3 supported
- w long are old versions of VPOP3 supported====== We plan to support versions of VPOP3 for at least tw... (released 23 April 2009) is currently supported. We will provide user support and fix serious bugs un
- VPOP3 Concepts
- ======VPOP3 Concepts====== Many questions we are asked are because people aren't clear about some of the 'concepts' or 'objects' in VPOP3. So here we explain what these things are: * [[What is:Use
- What is Software Maintenance?
- e you planning on releasing major upgrades?===== We are currently planning on releasing VPOP3 version 6.0 in 4Q 2012. After that we are planning on releasing a new version at least
