Fulltext results:
- GDPR for hosted VPOP3 service
- t of that applies to the VPOP3 hosting service as well. This Data Processing Agreement is part of our... icon to the right. As a hosted service provider, we are classed as a "Data Processor" under the GDPR ... backing itself up to the Amazon S3 data service. We don't set this up ourselves, but, if you set it u... he EU. - For the hosted VPOP3 service, the data we may hold is usernames & email addresses of your u
- GDPR for other hosting services (eg web hosting)
- ======GDPR for other hosting services (eg web hosting)====== As a hosted service provider, we are classed as a "Data Processor" under the GDPR re... being transmitted outside of the EU. - The data we may hold is anything you have uploaded to your website (or added using a content-management system).
- What is PostgreSQL?
- as limited locking facilities, so on busy systems we encountered problems where databases would need v... the updates to take a long time. For this reason we added optional support for PostgreSQL to later versions of VPOP3 2.x. Starting in VPOP3 3.x, we have moved the message store to a database to improve performance and reliability. We decided to use PostgreSQL for this purpose since
- SMTP Relay Service FAQ
- ======SMTP Relay Service FAQ====== We provide an SMTP Relay Service for many of our customers. The pri... ales@pscs.co.uk]] or telephone 01484 855801 where we can discuss the options. =====Why is it not poss... ible to order the SMTP Relay Service online?===== We have had many problems with spammers ordering the... elay Service using stolen credit card details, so we have made the decision not to allow online purcha
- How do I get support?
- UK office hours and priority email support where we aim to respond to your email within 3 hours durin... upport facility up to 10 times a year for this, however we rarely enforce this restriction as long as the service is not abused. This service is often use... uestions. With any of the above charged services we can optionally [[remote access|remotely access yo
- GDPR for VPOP3 self-hosted software
- service, so if you use VPOP3 on your own computer we are not a "data controller" or a "data processor" under GDPR rules as we never see any of your data (unless you give us pe... general requirement for emails to be encrypted, however if the personal data is especially sensitive (... or when email clients collect mail from VPOP3. However, this encryption is only 'session encryption'.
- What is Webmail?
- ======What is Webmail?====== "Webmail" is a term used to describe an email client which is accessed through a web page rather than as a standalone program. Some well known services which offer webmail are services
- What is the VPOP3 Antivirus solution?
- es as messages pass through. =====Why ClamAV===== We have tried to continue using the avast virus scan... e commercial low-cost virus scanning engine which we could integrate into VPOP3, but have not been able to do so yet - we will continue looking. (If anyone knows of one which we could licence, we would be glad to investigate fu
- DNSSEC
- main through us and have the DNS hosting with us, we can enable DNSSEC for only £5 (one-off fee). This... omain through us but host the DNS elsewhere, then we can still add the DNSSEC DS records to Nominet for £5, but we cannot help with the key generation and DNS recor... r form of domain through us (.COM, .ORG etc) then we currently do not offer any DNSSEC services, but c
- Support Remote Access facility
- ====== If you use a paid technical support option we have the facility to remotely access your VPOP3 s... , or you can allow us to control your computer as well. We use a system from [[http://www.bomgar.com|Bomgar]]. This involves a small download which you p... orm on request which allows us to access your PC. We will instruct you how to download this file when
- How do I login to the PSCS website?
- ======How do I login to the PSCS website?====== You can access your licence details and invoices on the www.pscs.co.uk website. To log into the website click the **Login** button at the top right of the website. You will log in using the email address y
- How do I write an email to technical support?
- on of VPOP3 are you using? * which email client/web browser are you using? * if you are getting an... R, 7Z, BZIP etc, as those will cause delays while we find the relevant software, install it on a sacri... time, and will probably annoy you. Unfortunately we can't read minds yet. GIving us as much informat... ssible in the first email will speed things up as we often have to send 2 or 3 emails just to find out
- Can you remotely log into our VPOP3 computer to fix a problem?
- g into our VPOP3 computer to fix a problem?====== We can remotely log into your VPOP3 computer if you wish. However, this is not a free service, and needs purchas... trol session, or if you pay for a single incident we will provide you the the relevant details at that... or help. Note that in exceptional circumstances we may offer free remote support, but this is the ex
- Lost Licence Details
- s====== If you have lost your VPOP3 licence key, we will be able to find it for you, but we do have to make a nominal charge of £5.00 (+ VAT if applicabl... P3 licence directly from us, you can log into our website at http://www.pscs.co.uk/myaccount/login.php... ation as you can to help us to find the licence. We always strongly recommend that you keep a copy of
- What is the difference between VPOP3 Basic and VPOP3 Enterprise?
- ==== What is the difference between VPOP3 Basic and VPOP3 Enterprise? ==== VPOP3 Enterprise includes a... VPOP3 Basic, plus: * [[IMAP4]] mail support as well as [[POP3]], [[SMTP]] and [[Webmail]] * Support for database (ODBC) links for the [[ODBC Address ... ing Lists|Mailing Lists]]. * Shared calendars & webmail address books * [[Encryption|SSL/TLS encry