Fulltext results:
- SMTP Relay Service FAQ
- ==== We provide an SMTP Relay Service for many of our customers. The price starts from £40 (+VAT if app... ?===== If you are an existing customer for one of our other products or services (eg VPOP3) then we can... il will have a size of around 2kB. We have worked our message size quota out on the basis of an average... rm before sending. ===What if we don't know what our usage will be?=== Some people buy a bigger plan t
- GDPR for hosted VPOP3 service
- well. This Data Processing Agreement is part of our hosted VPOP3 service terms. You can view the revi... "Data Processor" under the GDPR regulations. For our hosting services: - Data is held in the UK. Dat... equest. Again, these accesses are logged. - In our company, only the senior technical support person... d server. - In the case of a data breach due to our fault we will contact the account contact we have
- How do I get support?
- w do I get support?====== You can get support for our software products in several ways. =====By teleph... as necessary to resolve a single issue. - Use our premium rate telephone number from within the UK.... e used by all users, free of charge. You can use our email support by going to [[http://support.pscs.c... very expensive, so it is often better to purchase our [[http://www.pscs.co.uk/products/vpop3host/index.
- GDPR for other hosting services (eg web hosting)
- "Data Processor" under the GDPR regulations. For our hosting services: - Data is held in the UK. Dat... egally. Again, these accesses are logged. - In our company, only the senior technical support person... d server. - In the case of a data breach due to our fault we will contact the account contact we have... ou if we discover this happening, but this is not our fault. - We strongly recommend that you use SSL
- How do I write an email to technical support?
- PC, extract the data files and then move them to our work PCs) * tell us what steps you have already tried - failing to do this may mean that our first response(s) are just telling you to do thin... uple of days may take over a week. Remember that our normal response time is within 3 working days (Mo... back of the queue, rather than hurrying it up, as our support ticket system orders tickets by the lates
- What is Software Maintenance?
- e to stay with your existing version You can use our [[https://forum.pscs.co.uk|forums]] and other onl... ave software maintenance. =====What if I have let our Software Maintenance lapse?===== If you purchase
- I got a copy of VPOP3 via TrialPay and would like a refund
- will need to get in touch with TrialPay directly. Our licence is given as a complimentary offer after y... t as the purchase was not made through us, and as our license key was complimentary, we are unable to g
- How long are old versions of VPOP3 supported
- VPOP3 1.x - 2.6.0j are no longer supported under our free support at all. If you are using version 1.x and need help, you can use one of our [[http://www.pscs.co.uk/helpdesk/purchase.php|pai
- Can you remotely log into our VPOP3 computer to fix a problem?
- ======Can you remotely log into our VPOP3 computer to fix a problem?====== We can remotely log into you... w us access to the VPOP3 computer, initiated from our side. This can be useful if the technical contact
- Will I receive a VAT invoice?
- our purchase. You can also access the invoices on our website, by logging into our website using your [[Website login|login details]]. {{tag>VAT invoice}}
- How can I place an order
- rder is online. Click on the **Purchase** item in our website navigation bar, and select the appropriat... pay using a credit card, debit card, or Paypal. Our website displays prices in UK pounds, but if you
- How can I download old versions of VPOP3?
- .uk/downloads/vpop3.php|VPOP3 downloads page]] on our website and clicking on the "download previous ve... op3_supported|Note that old versions of VPOP3 may no longer be supported under our free email support]]
- GDPR for VPOP3 self-hosted software
- r=== We are not lawyers, so the above is based on our understanding of GDPR. You should consult a GDPR
- Lost Licence Details
- VPOP3 licence directly from us, you can log into our website at http://www.pscs.co.uk/myaccount/login.
- Frequently Asked Questions
- hnical support]]? * [[Can you remotely log into our VPOP3 computer to fix a problem]]? =====Other se
