Fulltext results:
- SMTP Relay Service FAQ @faq
- ==== We provide an SMTP Relay Service for many of our customers. The price starts from £40 (+VAT if app... ?===== If you are an existing customer for one of our other products or services (eg VPOP3) then we can... il will have a size of around 2kB. We have worked our message size quota out on the basis of an average... rm before sending. ===What if we don't know what our usage will be?=== Some people buy a bigger plan t
- GDPR for hosted VPOP3 service @faq
- well. This Data Processing Agreement is part of our hosted VPOP3 service terms. You can view the revi... "Data Processor" under the GDPR regulations. For our hosting services: - Data is held in the UK. Dat... equest. Again, these accesses are logged. - In our company, only the senior technical support person... d server. - In the case of a data breach due to our fault we will contact the account contact we have
- We installed a new router and now nothing works @how_to
- e router may be able to help, or we can help with our chargeable support service with more specific hel... installed by an IT company), or we can help with our chargeable support service (see below). =====Cha... 3, we can offer support, but it is not covered by our support contracts our our discounted support rates for VPOP3. We charge £40+VAT per hour (minimum £40+
- How to Install VPOP3 @how_to
- or by phone to +44 (0)1484 855800, and we will do our best to help. If this is an initial installation... or [[http://www.pscs.co.uk/helpdesk/index.php|use our normal support methods]]. =====Some problems whi... is the problem. If it is, then you can use one of our integrated virus scanners such as **[[http://www.... ept for the standard Windows firewall) as part of our free email support service. You should contact yo
- GDPR for other hosting services (eg web hosting) @faq
- "Data Processor" under the GDPR regulations. For our hosting services: - Data is held in the UK. Dat... egally. Again, these accesses are logged. - In our company, only the senior technical support person... d server. - In the case of a data breach due to our fault we will contact the account contact we have... ou if we discover this happening, but this is not our fault. - We strongly recommend that you use SSL
- How do I get support? @faq
- w do I get support?====== You can get support for our software products in several ways. =====By teleph... as necessary to resolve a single issue. - Use our premium rate telephone number from within the UK.... e used by all users, free of charge. You can use our email support by going to [[http://support.pscs.c... very expensive, so it is often better to purchase our [[http://www.pscs.co.uk/products/vpop3host/index.
- How To Upgrade VPOP3 @how_to
- straightforward process. [[Download VPOP3]] from our web site and ideally [[Backup VPOP3|back up your ... e not sure, you can put your licence details into our [[http://www.pscs.co.uk/buynow/vpop3_upgrade.php|... t. This is currently chargeable at £30 + VAT. See our [[http://www.pscs.co.uk/helpdesk/index.php|Suppor... 3archive.php|Download Previous Versions]] link on our [[http://www.pscs.co.uk/downloads/vpop3.php|downl
- How do I write an email to technical support? @faq
- PC, extract the data files and then move them to our work PCs) * tell us what steps you have already tried - failing to do this may mean that our first response(s) are just telling you to do thin... uple of days may take over a week. Remember that our normal response time is within 3 working days (Mo... back of the queue, rather than hurrying it up, as our support ticket system orders tickets by the lates
- How to automatically forward spam to the PSCS spamtrap @how_to
- s well. Most types of spam are already caught by our spam traps, however sometimes people get lots of ... cular type of spam does not currently get sent to our spam traps. If you want to help you can do this ... pecific unused) email addresses at your domain to our spamtrap. To do this, create a **Forwarding List
- How To Upgrade VPOP3 to version 5 or later @how_to
- straightforward process. [[Download VPOP3]] from our web site and [[Backup VPOP3|back up your current ... t. This is currently chargeable at £30 + VAT. See our [[http://www.pscs.co.uk/helpdesk/index.php|Suppor... sk/purchase.php]] for current prices. If you use our [[http://www.pscs.co.uk/products/vpop3host/index.
- Will I receive a VAT invoice? @faq
- our purchase. You can also access the invoices on our website, by logging into our website using your [[Website login|login details]]. {{tag>VAT invoice}}
- What is Software Maintenance? @faq
- e to stay with your existing version You can use our [[https://forum.pscs.co.uk|forums]] and other onl... ave software maintenance. =====What if I have let our Software Maintenance lapse?===== If you purchase
- Seeing where a message came from @how_to
- hich was called 'mail.example.com'. It arrived at our server at 9:36:35 (in the GMT+1hr timezone - or B... e) - this is just 10 seconds before it arrived at our local server. The **127.31.11.95** address in the
- How long are old versions of VPOP3 supported @faq
- VPOP3 1.x - 2.6.0j are no longer supported under our free support at all. If you are using version 1.x and need help, you can use one of our [[http://www.pscs.co.uk/helpdesk/purchase.php|pai
- I got a copy of VPOP3 via TrialPay and would like a refund @faq
- will need to get in touch with TrialPay directly. Our licence is given as a complimentary offer after y... t as the purchase was not made through us, and as our license key was complimentary, we are unable to g
