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--- how_to:vpop3_status_monitor_problems [2015/09/23 12:46] – external edit 127.0.0.1
+++ how_to:vpop3_status_monitor_problems [2018/11/14 10:45] (current) – external edit 127.0.0.1
@@ Line 15: / Line 15: @@
   * If you have **Webmail**, but not **VPOP3 Settings** then that usually means that you have configured to status monitor to log in as a user who is not a VPOP3 administrator. To correct this, choose **Disconnect from VPOP3 Server**, then **Configure Status Monitor**, and check the username and password are for a valid VPOP3 administrator account.
+=====Missing data=====
+If the status monitor is not showing all the data you'd expect, then it is probable that the status monitor is logging in as a user without permissions to see that data. To correct this, choose **Disconnect from VPOP3 Server** then **Configure Status Monitor** and check which user it is logging in as. Then edit that user in the VPOP3 settings, go that user's **Permissions** tab and check that the **Remote Status Server Permissions** section contains the desired options.
 =====Unable to connect to VPOP3=====

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