faq:smtp_relay_service
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| faq:smtp_relay_service [2014/10/23 09:12] – paul | faq:smtp_relay_service [2021/06/29 08:35] (current) – [What size subscriptions are available?] paul | ||
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| We provide an SMTP Relay Service for many of our customers. The price starts from £40 (+VAT if applicable) per year, for up to 5000 messages, or 750MB, per month. | We provide an SMTP Relay Service for many of our customers. The price starts from £40 (+VAT if applicable) per year, for up to 5000 messages, or 750MB, per month. | ||
| - | ===How do I order the SMTP Relay Service?=== | + | =====How do I order the SMTP Relay Service?===== |
| To order the SMTP relay service, either email [[mailto: | To order the SMTP relay service, either email [[mailto: | ||
| - | ===Why is it not possible to order the SMTP Relay Service online?=== | + | =====Why is it not possible to order the SMTP Relay Service online?===== |
| We have had many problems with spammers ordering the SMTP Relay Service using stolen credit card details, so we have made the decision not to allow online purchases. | We have had many problems with spammers ordering the SMTP Relay Service using stolen credit card details, so we have made the decision not to allow online purchases. | ||
| - | ===Is a trial available? | + | =====Is a trial available?===== |
| If you are an existing customer for one of our other products or services (eg VPOP3) then we can usually give you a 2 week trial with a small allowance for you to test that it works for you. Contact us at [[mailto: | If you are an existing customer for one of our other products or services (eg VPOP3) then we can usually give you a 2 week trial with a small allowance for you to test that it works for you. Contact us at [[mailto: | ||
| - | ===What size subscriptions are available? | + | =====What size subscriptions are available?===== |
| The standard sizes are: | The standard sizes are: | ||
| * 5000 msgs / 750 MB per month - £40 per yr | * 5000 msgs / 750 MB per month - £40 per yr | ||
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| * 20,000 msgs / 3GB per month - £125 per yr | * 20,000 msgs / 3GB per month - £125 per yr | ||
| * 25,000 msgs / 3.75GB per month - £150 per yr | * 25,000 msgs / 3.75GB per month - £150 per yr | ||
| + | * 30,000 msgs / 4.5GB per month - £175 per yr | ||
| + | * 35,000 msgs / 5.25GB per month - £200 per yr | ||
| + | * 40,000 msgs / 6GB per month - £225 per yr | ||
| + | * 45,000 msgs / 6.75GB per month - £250 per yr | ||
| + | * 50,000 msgs / 7.5GB per month - £275 per yr | ||
| + | * 55,000 msgs / 8.25GB per month - £300 per yr | ||
| + | * 60,000 msgs / 9GB per month - £325 per yr | ||
| + | | ||
| Above that, it costs £25 per year for each extra 5000 messages/ 0.75GB per month | Above that, it costs £25 per year for each extra 5000 messages/ 0.75GB per month | ||
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| Note that the allowances are per month, and the price is per year. | Note that the allowances are per month, and the price is per year. | ||
| - | ===How is the usage calculated? | + | There is also an ' |
| + | |||
| + | =====How is the usage calculated?===== | ||
| Usually we calculate the usage on a rolling month basis, so messages are counted for the last month' | Usually we calculate the usage on a rolling month basis, so messages are counted for the last month' | ||
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| In other cases, you can purchase the plan you think you need, and then increase it later. The difference will be charged on a pro-rata basis. | In other cases, you can purchase the plan you think you need, and then increase it later. The difference will be charged on a pro-rata basis. | ||
| - | Alternatively, | + | Alternatively, |
| - | ===What if our usage varies wildly and/or is unpredictable? | + | =====What if our usage varies wildly and/or is unpredictable? |
| If your usage varies wildly, it may be inefficient to buy a plan to allow your largest month' | If your usage varies wildly, it may be inefficient to buy a plan to allow your largest month' | ||
| Line 56: | Line 65: | ||
| * If you are outside the UK or do not like using direct debit, then you can use a similar option to the previous one, but in this case you pre-pay a certain amount (e.g. £200) and each month you use some of this credit based on the previous month' | * If you are outside the UK or do not like using direct debit, then you can use a similar option to the previous one, but in this case you pre-pay a certain amount (e.g. £200) and each month you use some of this credit based on the previous month' | ||
| - | ===How do we set things up to use the service?=== | + | =====How do we set things up to use the service?===== |
| + | (These instructions do not apply to our " | ||
| The mail server address is **mail.pscs.co.uk**. | The mail server address is **mail.pscs.co.uk**. | ||
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| We will send you your username & password when you sign up for the account. | We will send you your username & password when you sign up for the account. | ||
| - | ===Are there any limitations on the service?=== | + | If you use SPF on your domain, add: |
| + | |||
| + | include: | ||
| + | |||
| + | to your SPF record. | ||
| + | |||
| + | |||
| + | =====Are there any limitations on the service?===== | ||
| The service cannot be used for sending unsolicited commercial emails (spam), or anything illegal or immoral. If this is discovered your account may be suspended or cancelled without refund. | The service cannot be used for sending unsolicited commercial emails (spam), or anything illegal or immoral. If this is discovered your account may be suspended or cancelled without refund. | ||
| - | ===Can I monitor our usage?=== | + | =====Can I monitor our usage?===== |
| If you log onto your account at https:// | If you log onto your account at https:// | ||
| - | ===We use VPOP3 locally, can we prevent some users from using up all the allowance? | + | (Not available on the " |
| + | =====We use VPOP3 locally, can we prevent some users from using up all the allowance?===== | ||
| If you are using a recent version of VPOP3, you can set up send quotas for your users, so they can only send a certain number of messages themselves. To do this, edit the user, and go to the ' | If you are using a recent version of VPOP3, you can set up send quotas for your users, so they can only send a certain number of messages themselves. To do this, edit the user, and go to the ' | ||
faq/smtp_relay_service.1414055578.txt.gz · Last modified: 2018/11/14 10:44 (external edit)
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