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- Multiple VPOP3 icons in the taskbar
- ple VPOP3 icons in the taskbar====== If you reinstall VPOP3 it is possible that you may end up with two... e VPOP3 Status Monitor are running. When you install VPOP3 it asks you whether you want the Status Monitor to run for all users, or only for the currently logged in user. ... om the current user's Startup group, or from the "All Users" Startup group. If you install VPOP3 twice
- Support Remote Access facility
- http://www.bomgar.com|Bomgar]]. This involves a small download which you perform on request which allow... instruct you how to download this file when you call. The software is similar to LogMeIn and other sim... se for remote helpdesk support. This doesn't install anything on your PC, so when the support session ... able at the location where VPOP3 is installed, as all it needs is someone to call us and describe the p
- SMTP Relay Service FAQ
- n we can usually give you a 2 week trial with a small allowance for you to test that it works for you. ... rth of messages. e.g. at 11:53 am on 6th October, all messages after 11:53am on 6th September are count... onth you will not be able to send any messages at all once you have reached your quota, until the start... locally, can we prevent some users from using up all the allowance?===== If you are using a recent ver
- POP3 Protocol
- r collecting mail which is in common use. Almost all email client programs (such as Microsoft Outlook ... opy is on the user's PC. Any mail folders etc are all managed on the user's PC. You can set a POP3 mai... checks for new mail it will have to get a list of all the messages waiting on the server, and compare t
- GDPR for hosted VPOP3 service
- ses & names of your contacts, email message data. All this data is provided by you, we do not add it ou... il addresses. These are not recorded or stored at all, except at your request. Again, these accesses ar... - Upon termination of the contract we will delete all your data within one week of termination where th
- How can I place an order
- ate). If you have any problems ordering online, call us on 01484 855801 for help, or to place the orde... you should buy. To place an order by telephone, call us on 01484 855801. By telephone, you can pay us... dit card or debit card (Paypal is not available). All telephone orders must be charged in UK pounds. Y
- How do I get support?
- s £20 (+VAT if applicable) per incident. You can call as many times as necessary to resolve a single is... nd within 3 business days) and software upgrades. All purchases of new VPOP3 licences include 1 year of... pscs.co.uk|Answers website]] which can be used by all users, free of charge. You can use our email sup
- Which Ports does VPOP3 use?
- se?====== If you want to use VPOP3 through a firewall, you will need to open up some TCP ports in the firewall. VPOP3 uses several ports, for the different ser... tatus Service * 389 - LDAP/Directory Obviously all these port numbers can be changed from the defaul
- GDPR for other hosting services (eg web hosting)
- ite (or added using a content-management system). All this data is provided by you, we do not add it ou... y data seen this way is not recorded or stored at all, except at your request or as required legally. A
- How do I write an email to technical support?
- n sending the email, please make sure you include all relevant information: * which version of VPOP3 ... e delays while we find the relevant software, install it on a sacrificial PC, extract the data files an
- IMAP4 Mail Protocol
- PC, it will appear in the 'Sent Items' folder on all your PCs. If you read a message on one PC it will appear as 'read' on all your PCs, etc * You can share message folders.
- Lost Licence Details
- always strongly recommend that you keep a copy of all your software licence keys in a safe place, as so... panies won't be able to find your licence keys at all for you if you lose them, so you will have to rep
- What is the VPOP3 Antivirus solution?
- VPOP3 does not link into the ClamAV libraries at all. The VPOP3 Antivirus plugin executes the 'ClamAV ... don't use a virus scanner on the email server at all. As long as you have a virus scanner on each user
- What is Webmail?
- com|Yahoo]], [[http://www.gmail.com|Gmail]] etc. All versions of VPOP3 have a Webmail service included
- Will I receive a VAT invoice?
- nvoice?====== We always send out VAT invoices for all purchases. These are sent as PDF files by email w