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- SMTP Relay Service FAQ
- card details, so we have made the decision not to allow online purchases. =====Is a trial available?==... er products or services (eg VPOP3) then we can usually give you a 2 week trial with a small allowance for you to test that it works for you. Contact us at [[mailto:sales@pscs.co.uk|sales@pscs.co
- Support Remote Access facility
- motely access your VPOP3 server if you wish. This allows us to help you resolve issues or assist with configuration or installation issues. You can either allow us to just view your screen and tell you what to do, or you can allow us to control your computer as well. We use a
- Multiple VPOP3 icons in the taskbar
- ple VPOP3 icons in the taskbar====== If you reinstall VPOP3 it is possible that you may end up with two... e VPOP3 Status Monitor are running. When you install VPOP3 it asks you whether you want the Status Monitor to run for all users, or only for the currently logged in user. ... om the current user's Startup group, or from the "All Users" Startup group. If you install VPOP3 twice
- Encryption
- OP3 or SMTP servers using either SSL or TLS. This allows you to use VPOP3 to access services such as GM... S. Current versions of VPOP3 Enterprise can also allow email clients and web browsers to connect to th... -key certificate has been created for VPOP3. This allows users to send/receive mail via VPOP3 using enc... rnate TCP/IP port than unencrypted traffic, and **all** the session is encrypted. Microsoft email clie
- GDPR for hosted VPOP3 service
- r in the USA, for instance, that email will eventually be transmitted to the USA, otherwise it would no... ses & names of your contacts, email message data. All this data is provided by you, we do not add it ou... il addresses. These are not recorded or stored at all, except at your request. Again, these accesses ar... and sending messages to the hosted service, especially on mobile devices. We have found that most cases
- How can I place an order
- ly on screen and in an email. The invoice will usually be sent within 1 working day, but there may occasionally be delays due to staff holidays. Invoices are se... ate). If you have any problems ordering online, call us on 01484 855801 for help, or to place the orde... you should buy. To place an order by telephone, call us on 01484 855801. By telephone, you can pay us
- GDPR for VPOP3 self-hosted software
- encrypted, however if the personal data is especially sensitive (eg medical records, credit card detai... er. VPOP3 Enterprise, with an SSL certificate installed, also supports encryption when receiving mail v... uter must have the means to decrypt them automatically, so there is a good chance the decryption key is... he message being sent to the wrong person accidentally. Several data protection breaches have happened
- Can you remotely log into our VPOP3 computer to fix a problem?
- an annual technical support contract you will usually be provided with a link you can use from the VPO... ical support contract there is also the option to allow us access to the VPOP3 computer, initiated from... able to simply access the VPOP3 computer if you call us for help. Note that in exceptional circumsta... is the exception rather than the rule, and is usually just limited to issues with initial installation
- What is PostgreSQL?
- ===== In VPOP3 2.x, VPOP3 uses a database engine called [[http://www.sqlite.org|SQLite]] for its databa... 3 would require a commercial licence for each installation of VPOP3, which would be prohibitively expen... ily reached with copies of VPOP3 Enterprise where all messages are stored on the server. VPOP3 has qui... an hit badly. This left PostgreSQL which is generally considered to be very stable and robust, althoug
- GDPR for other hosting services (eg web hosting)
- r in the USA, for instance, that email will eventually be transmitted to the USA, otherwise it would no... ite (or added using a content-management system). All this data is provided by you, we do not add it ou... y data seen this way is not recorded or stored at all, except at your request or as required legally. Again, these accesses are logged. - In our company,
- How do I get support?
- s £20 (+VAT if applicable) per incident. You can call as many times as necessary to resolve a single is... th any of the above charged services we can optionally [[remote access|remotely access your VPOP3 serve... nd within 3 business days) and software upgrades. All purchases of new VPOP3 licences include 1 year of... pscs.co.uk|Answers website]] which can be used by all users, free of charge. You can use our email sup
- POP3 Protocol
- r collecting mail which is in common use. Almost all email client programs (such as Microsoft Outlook ... n collect mail using POP3. With POP3, mail is usually downloaded by the email client and stored on the... opy is on the user's PC. Any mail folders etc are all managed on the user's PC. You can set a POP3 mai... checks for new mail it will have to get a list of all the messages waiting on the server, and compare t
- Windows Server Port Conflicts
- t conflict with any other TCP/IP service, we generally find that adding 1000 to the standard port numbe... ove the VPOP3 LDAP service, you will have to tell all your email clients that are using the VPOP3 Globa... ent you are using. In general look for something called Directory Service or LDAP Service. =====SMTP ... mple Mail Transfer Protocol' service running. Usually the best thing to do in this situation is to dis
- What is Webmail?
- com|Yahoo]], [[http://www.gmail.com|Gmail]] etc. All versions of VPOP3 have a Webmail service included... >:5108**. The default configuration of VPOP3 only allows access to Webmail from your local network, but you can [[how_to:allow_remote_access_to_vpop3_mailboxes|configure VPOP3]] and your router to allow access from outside. //See: [[reference:versio
- Lost Licence Details
- ey yourself===== * If you still have VPOP3 installed, then you can get the licence details by going ... ll have received the licence details by email, usually with a subject VPOP3 Purchase or PSCS Purchase R... always strongly recommend that you keep a copy of all your software licence keys in a safe place, as so... panies won't be able to find your licence keys at all for you if you lose them, so you will have to rep