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======Autoresponder====== | ======Autoresponder====== | ||
- | This section lets you define an autoresponder for a user. An autoresponder is a message which is sent back in response to a message which arrives in this user's mailbox. | ||
- | The **Autoresponder Type** can be set to **None**, **Simple Autoresponder** or **External Autoresponder**. | + | An autoresponder is a way of automatically replying |
- | * **None** obviously doesn' | + | |
- | * **Simple Autoresponder** lets you define an autoresponder | + | |
- | * **External Autoresponder** tells VPOP3 to run an external program to generate | + | |
- | **Keep Incoming | + | In VPOP3, an incoming |
- | **Only respond once to each sender** is usually checked for vacation type autoresponses. A problem with autoresponders is that loops can be set up where two autoresponders talk to each other and can send millions of messages to each other. This option prevents that by having VPOP3 remember that it has sent a response already, so it won't send once again. It does mean that if someone sends you two messages, they will only receive one automatic response back. | ||
- | The **Automatically clear log of responded | + | =====Configuring Autoresponders===== |
+ | |||
+ | |||
+ | For Versions 3 and 4 see [[Autoresponders v3 & v4]] | ||
+ | |||
+ | In VPOP3 version 5, the autoresponder system has changed from previous versions. It is now a lot more flexible, but this does mean that it is slightly more complicated. | ||
+ | |||
+ | In version 5, you can create multiple autoresponders for a single user, and create multiple conditions for each autoresponder to say when it should act. | ||
+ | |||
+ | For instance, you could create three different autoresponders, | ||
+ | |||
+ | =====Creating or editing an autoresponder===== | ||
+ | To create an autoresponder, | ||
+ | |||
+ | {{: | ||
+ | |||
+ | In the **Autoresponders: | ||
+ | |||
+ | Note that this drop-down only selects which autoresponder you are currently editing. It does not select which autoresponder is used; all the defined autoresponders are used, depending on the rules defined for the autoresponders. | ||
+ | |||
+ | |||
+ | ====Autoresponder definition==== | ||
+ | Pressing | ||
+ | |||
+ | {{: | ||
+ | |||
+ | | ||
+ | * **Keep Original Message** - this indicates whether the original incoming message should be kept in the user's mailbox. Most of the time this option should be set, otherwise the incoming message(s) will be lost. | ||
+ | * **Autoresponder From address** - this indicates the //From// email address which will be used when sending the automatic response. If you don' | ||
+ | * **Autoresponder Reply-To address** - this indicates the // | ||
+ | * **Autoresponder Subject Prefix/ | ||
+ | * **Append Original Message** - you can choose **No**, **Headers** or **Full** to indicate whether the original message should be added onto the automatic reply. (Most times this will be set to ' | ||
+ | * **Send response to** - you can specify one or more email addresses to send the reply to here (separate them with commas). If you leave this blank the automatic reply will go to the original sender | ||
+ | * **Send response to original sender** - if this is checked, the reply will go to the original sender (as well as any other addresses specified, if any). If it is not checked, and you have specified one or more addresses in the 'Send response to' box, then the reply will only go to the specified addresses and not to the original sender | ||
+ | * **Attachments** - specify an attachment filename (on the VPOP3 PC) here | ||
+ | * **Copy original message to** - you can specify one or more email addresses to send the original message to here | ||
+ | * **Response** - type in the automatic response here. This will usually be plain text, but you can specify an HTML message by writing the HTML source code here (for advanced users) - VPOP3 detects the leading **< | ||
+ | |||
+ | Once you have defined the autoresponder, | ||
+ | |||
+ | ====Autoresponder Rules==== | ||
+ | Each autoresponder you have defined can have zero or more rules | ||
+ | |||
+ | Each autoresponder rule tells the autoresponder when to trigger. If any of the rules match the conditions, then the autoresponder will trigger. | ||
+ | |||
+ | By default, when you create a new autoresponder, | ||
+ | |||
+ | {{: | ||
+ | |||
+ | You can see the list of rules, add new rules or delete existing rules. If there are no rules for the autoresponder, | ||
+ | |||
+ | To edit an existing rule, just double-click on it in the list. | ||
+ | |||
+ | {{: | ||
+ | |||
+ | * **Rule name** is a name you give the rule for your own reference, eg " | ||
+ | * **Respond if this rule matches** tells VPOP3 whether to send the response when this rule matches. Usually this will be checked, but by not checking it it lets you specify exceptions to the other rules. Note that this does //not// disable this rule, the rule still applies, but if it matches, then no autoresponse | ||
+ | * **Prevent user changes** - this stops the user from changing the rule via their Webmail access | ||
+ | * **Priority** - this lets you put the rules in a suitable order (higher priorities are processed first) | ||
+ | |||
+ | ===Conditions=== | ||
+ | * **Dates** - specify dates between which the autoresponder will trigger. | ||
+ | * **Times** - specify times between which the autoresponder will trigger. | ||
+ | * **Date/ | ||
+ | * **Days of the Week** - specify which days of the week the autoresponder will trigger on. | ||
+ | * **Sender** - specify text to match for the original message | ||
+ | * **Subject** - specify text to match for the original message subject to make the autoresponder trigger. You can use * & ? wildcards or surround regular expressions with / / characters. | ||
+ | |||
+ | If you leave any (or all) of the conditions blank (except for 'Days of the Week' | ||
+ | |||
+ | The Dates, Times and Date/Time settings are sometimes a bit confusing because people may think that Dates + Times is equivalent to Date/Time, but they are different. | ||
+ | |||
+ | If you have Dates of //1 March 2012 - 7 March 2012// and Times of //10:00 - 14:00//, then the autoresponder will trigger between 10am and 2pm on each day between 1st and 7th March (inclusive) | ||
+ | |||
+ | However, if you have Date/Times of //1 March 2012 10:00 - 7 March 2012 14:00//, then the autoresponder will trigger from 10am on 1st March to 2pm on 7th March. | ||
+ | |||
+ | You can use Dates, Times and Date/Times in the same rule. | ||
- | The **Simple Autoresponder Text** defines the text of the autoresponder. In the simplest case this is a simple text message to be sent as the response. You can [[autoresponder commands|add special text to the autoresponder text to create special behaviour]]. | ||
- | The **External Autoresponder Command** defines the program that VPOP3 will run when an **External Autoresponder** is triggered. |