Differences

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--- reference:user_autoresponder [2013/01/18 09:00] – [Creating or editing an autoresponder] paul
+++ reference:user_autoresponder [2013/02/01 08:20] – [Autoresponder] paul
@@ Line 3: / Line 3: @@
 An autoresponder is a way of automatically replying to messages as they arrive in a user's mailbox.
-In VPOP3, an incoming message //must// arrive in a user's mailbox for the autoresponder to trigger. If you use forwards, assistants, mappings, etc to divert a message before it arrives in the mailbox, the autoresponder will never trigger. If you want to use an autoresponder, but not keep the original message, then make sure the message arrives in the mailbox, but turn off the 'Keep original message' option in the autoresponder settings. This will make the autoresponder delete the original message after responding to it.
+In VPOP3, an incoming message //must// arrive in a user's mailbox for the autoresponder to trigger. If you use forwards, assistants, mappings, etc to divert a message before it arrives in the mailbox, the autoresponder will never trigger. If you want to use an autoresponder, but not keep the original message, then make sure the message arrives in the mailbox (eg by using an 'Assistant' rather than a 'Forward', with the 'Redirect to assistant' option **off**), but turn off the 'Keep original message' option in the autoresponder settings. This will make the autoresponder delete the original message after responding to it.

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