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reference:user_autoresponder [2012/03/30 13:41] – [Autoresponder Rules] paul | reference:user_autoresponder [2012/03/30 16:47] – [Autoresponder] paul | ||
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======Autoresponder====== | ======Autoresponder====== | ||
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+ | An autoresponder is a way of automatically replying to messages as they arrive in a user's mailbox. | ||
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+ | In VPOP3, an incoming message //must// arrive in a user's mailbox for the autoresponder to trigger. If you use forwards, assistants, mappings, etc to divert a message before it arrives in the mailbox, the autoresponder will never trigger. If you want to use an autoresponder, | ||
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+ | =====Configuring Autoresponders===== | ||
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For Versions 3 and 4 see [[Autoresponders v3 & v4]] | For Versions 3 and 4 see [[Autoresponders v3 & v4]] | ||
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{{: | {{: | ||
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+ | * **Rule name** is a name you give the rule for your own reference, eg " | ||
+ | * **Respond if this rule matches** tells VPOP3 whether to send the response when this rule matches. Usually this will be checked, but by not checking it it lets you specify exceptions to the other rules | ||
+ | * **Prevent user changes** - this stops the user from changing the rule via their Webmail access | ||
+ | * **Priority** - this lets you put the rules in a suitable order (higher priorities are processed first) | ||
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+ | ===Conditions=== | ||
+ | * **Dates** - specify dates between which the autoresponder will trigger | ||
+ | * **Times** - specify times between which the autoresponder will trigger | ||
+ | * **Date/ | ||
+ | * **Days of the Week** - specify which days of the week the autoresponder will trigger on | ||
+ | * **Sender** - specify a substring match for the original message sender to make the autoresponder trigger | ||
+ | * **Subject** - specify a substring match for the original message subject to make the autoresponder trigger | ||
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+ | If you leave any (or all) of the conditions blank (except for 'Days of the Week' | ||
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+ | The Dates, Times and Date/Time settings are sometimes a bit confusing because people may think that Dates + Times is equivalent to Date/Time, but they are different. | ||
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+ | If you have Dates of //1 March 2012 - 7 March 2012// and Times of //10:00 - 14:00//, then the autoresponder will trigger between 10am and 2pm on each day between 1st and 7th March (inclusive) | ||
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+ | However, if you have Date/Times of //1 March 2012 10:00 - 7 March 2012 14:00//, then the autoresponder will trigger from 10am on 1st March to 2pm on 7th March. | ||
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+ | You can use Dates, Times and Date/Times in the same rule. | ||