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--- how_to:your_connection_has_been_blocked_temporarily_-_try_again_later [2014/06/10 11:30] – external edit 127.0.0.1
+++ how_to:your_connection_has_been_blocked_temporarily_-_try_again_later [2018/11/14 10:45] (current) – external edit 127.0.0.1
@@ Line 1: / Line 1: @@
 ======Error message: Your connection has been blocked temporarily - Try again later======
-If you get an error message in your email client software saying ''Your connection has been blocked temporarily - Try again later'', this means the SMTP Intrusion Prevention System (IPS) in VPOP3 has detected abnormal behaviour from your IP address, and it has applied a temporary block to prevent abusive behaviour.
+If you get an error message in your email client software saying ''Your connection has been blocked temporarily - Try again later'' or ''Server access temporarily blocked! Please try again later'', this means the Intrusion Prevention System (IPS) in VPOP3 has detected abnormal behaviour from your IP address, and it has applied a temporary block to prevent abusive behaviour.
-You can set how the IPS works by going to ''Services -> SMTP -> IDS/IPS'' in the VPOP3 settings.
+There are two components in which detect abnormal activity - the SMTP service and the Login component.
+=====SMTP Service=====
+You can set how the SMTP Service IPS works by going to ''Services -> SMTP -> IDS/IPS'' in the VPOP3 settings.
 {{:how_to:smtp_ips.png?nolink|}}
@@ Line 17: / Line 20: @@
 If an IP address tries to relay through VPOP3 twice (2 x 100), tries to log on 5 times with an invalid password (5 x 50), tries to send to 12 local addresses which don't exist (12 x 50) within an hour, then the total score will be 200 + 250 + 600 = 1050, so that IP address will be blocked for 30 minutes.
-You can see which events have happened by clicking on the ''View Event Log'' button
+=====Login Component=====
+You can access the settings for this by going to Settings -> Security Settings -> Intrusion Protection. VPOP3 will block IP addresses if it sees repeated attempts to log in with an invalid username and/or password from an IP address. This is separate from the Account Locking facility which just blocks an account, as this will also check for attempts to log in to multiple different accounts, or even accounts which don't actually exist in VPOP3.
+=====Managing the blocked IP addresses=====
+You can manage the blocked IP addresses on either the SMTP service or Security Settings pages described above. The options below are identical on those two pages.
+====Viewing the event log====
+You can see which events contributed to an IP address being blocked by clicking on the ''View Event Log'' button
-=====The 'Never Block' list=====
+===The 'Never Block' list====
 The 'Never Block' list tells VPOP3 never to block certain IP addresses even if they do suspicious actions
@@ Line 25: / Line 35: @@
 As well as preventing the blocking of individual IP addresses, you can stop a subnet being blocked by using CIDR notation, eg **192.168.1.0/24**
-=====The 'Block' list=====
+====The 'Block' list====
 The 'Block' list shows which IP addresses have been blocked, either automatically or manually.

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