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how_to:vpop3_status_monitor_problems [2010/03/17 11:34] – created paul | how_to:vpop3_status_monitor_problems [2010/08/05 09:44] – paul | ||
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=====Multiple Status Monitor Icons===== | =====Multiple Status Monitor Icons===== | ||
If you have multiple status monitor icons in the task tray, this does not mean that VPOP3 is running several times, just that the VPOP3 Status Monitor has been started several times. Sometimes this can happen if it has been added to the 'All Users' Startup group as well as your personal Startup group in Windows. | If you have multiple status monitor icons in the task tray, this does not mean that VPOP3 is running several times, just that the VPOP3 Status Monitor has been started several times. Sometimes this can happen if it has been added to the 'All Users' Startup group as well as your personal Startup group in Windows. | ||
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+ | How you remove the duplicate icon depends on the version of Windows you are using. | ||
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+ | In Windows 7, press the **Start** button, go to **All Programs**, then find the **Startup** group. Right-click it and choose ' | ||
=====Missing Menu Items===== | =====Missing Menu Items===== | ||
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* If you have **Webmail**, | * If you have **Webmail**, | ||
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+ | =====Unable to connect to VPOP3===== | ||
+ | If the VPOP3 status monitor is unable to connect to VPOP3: | ||
+ | * Check any firewall/ | ||
+ | * Right-click the status monitor icon and choose ' | ||
+ | * Check VPOP3 is running - try **Start -> Program Files -> VPOP3 -> Configure VPOP3** to see if that can access the VPOP3 settings. Even if the VPOP3.EXE process is running in Task Manager (or the VPOP3 service is started), VPOP3 may not have started up yet - [[VPOP3 Not Starting Properly|see trouble-shooting tips for that]]. | ||
+ | * Check the VPOP3 Status Service is running. In some versions of VPOP3 this can get disabled if certain problems were encounteed during startup. [[Status Service Disabled|Go here for details on fixing this]]. |