User Tools

Site Tools


how_to:vpop3_2.x_crashes_when_user_tries_to_download_mail

Differences

This shows you the differences between two versions of the page.

Link to this comparison view

how_to:vpop3_2.x_crashes_when_user_tries_to_download_mail [2018/11/14 10:45] (current)
Line 1: Line 1:
 +======VPOP3 2.x crashes when user tries to download mail======
 +If VPOP3 2.x crashes when a user tries to download mail, there are a few possible causes we know of:
 +
 +  * A virus scanner or Internet security software is interfering with the connection between VPOP3 and the email client and is either terminating VPOP3 deliberately,​ or is blocking VPOP3 causing another part of it to crash
 +  * Disk corruption or errors are causing VPOP3 to crash. VPOP3 accesses message files using a system called '​Memory Mapped I/O' for performance reasons. One of the downsides of this is that a disk error will cause the software to crash rather than be able to detect the disk error.
 +  * A **user_<​name>​.db** database file in the VPOP3\_databases directory is corrupted. If you can detect which user this problem is happening for, you could stop VPOP3, delete/move the relevant database file, and restart VPOP3. This will not lose any messages, but it will lose message '​flags'​ - eg Webmail/​IMAP4 '​read'​ flags etc.
 +
  
how_to/vpop3_2.x_crashes_when_user_tries_to_download_mail.txt ยท Last modified: 2018/11/14 10:45 (external edit)