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--- how_to:upgrade_vpop3_to_version_5 [2015/09/23 13:46] – external edit 127.0.0.1
+++ how_to:upgrade_vpop3_to_version_5 [2016/03/07 17:26] – [Getting help] paul
@@ Line 14: / Line 14: @@
 Note that we recommend performing the upgrade during UK office hours, so if you have a problem, you can contact us on 0845 053 0371. We strongly recommend that if you have a problem during the upgrade, you contact us as a first step because a failed attempt to resolve the problem yourself will often make it much harder to fix. Support issues relating to problems during the upgrade procedure are not chargeable (but doing the full upgrade for you, or help with any reconfiguration afterwards will be chargeable).
-If you can not do the upgrade during UK office hours, but will need help, you can usually pre-arrange to have out-of-hours help, however, this **will** always be chargeable (currently £80+VAT), even if you have a support contract. Contact us for more information or to arrange this.
+If you can not do the upgrade during UK office hours, but will need help, you can usually pre-arrange to have out-of-hours help, however, this **will** always be chargeable , even if you have a support contract. Contact us for more information or to arrange this. See [[https://www.pscs.co.uk/helpdesk/purchase.php]] for current prices.
 If you use our [[http://www.pscs.co.uk/products/vpop3host/index.php|VPOP3 server hosting service]], we will arrange with you a suitable time to do the upgrade for you (out of hours upgrades are included with this service).

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