how_to:upgrade_vpop3
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| how_to:upgrade_vpop3 [2014/07/16 11:27] – paul | how_to:upgrade_vpop3 [2018/11/14 10:45] (current) – external edit 127.0.0.1 | ||
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| ======How To Upgrade VPOP3====== | ======How To Upgrade VPOP3====== | ||
| - | //**Note:** if you are upgrading to VPOP3 version 5 or later from a version earlier | + | //**Note:** if you are upgrading to VPOP3 version 5 or later from version |
| Upgrading VPOP3 is a straightforward process. [[Download VPOP3]] from our web site and ideally [[Backup VPOP3|back up your current installation]] just in case something goes wrong. Then simply run the installer that you downloaded and install it over the top of your existing VPOP3. All your settings and mail will be preserved. | Upgrading VPOP3 is a straightforward process. [[Download VPOP3]] from our web site and ideally [[Backup VPOP3|back up your current installation]] just in case something goes wrong. Then simply run the installer that you downloaded and install it over the top of your existing VPOP3. All your settings and mail will be preserved. | ||
| + | |||
| + | =====Extra Information===== | ||
| Note that if you are upgrading the **Major** version (eg 1.x to 2.x or 2.x to 3.x, etc) up to version 5 then you will need a [[upgrade licence key|new licence key]]. After version 5, then you can upgrade to any version using the same licence key, as long as your [[http:// | Note that if you are upgrading the **Major** version (eg 1.x to 2.x or 2.x to 3.x, etc) up to version 5 then you will need a [[upgrade licence key|new licence key]]. After version 5, then you can upgrade to any version using the same licence key, as long as your [[http:// | ||
| - | If you are upgrading several versions in one go (eg 1.3 to 3.0) then you can still do this in one step, you don't need to install the intermediate versions. | + | If you are upgrading several versions in one go (eg 1.3 to 7.8) then you can still do this in one step, you don't need to install the intermediate versions. |
| The two common pitfalls are: | The two common pitfalls are: | ||
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| Sometimes (depending on your existing data) the upgraded version may take a long time to start up after the upgrade. This is because it has to migrate some data over from the old database system into the new one before it can start working. If this happens, you can opt to abandon the old data (which is not critical) and have VPOP3 just create blank tables instead of importing the old data. To do this, the usual culprit is the VPOP3\_database\spamfilter.db database file - so rename that to spamfilter.old and restart VPOP3. (Note that you // | Sometimes (depending on your existing data) the upgraded version may take a long time to start up after the upgrade. This is because it has to migrate some data over from the old database system into the new one before it can start working. If this happens, you can opt to abandon the old data (which is not critical) and have VPOP3 just create blank tables instead of importing the old data. To do this, the usual culprit is the VPOP3\_database\spamfilter.db database file - so rename that to spamfilter.old and restart VPOP3. (Note that you // | ||
| - | If you are unsure how to proceed with the upgrade, then we can do it for you, by remotely accessing your computer over the Internet. This is currently chargeable at £30 + VAT, or if you have an annual support contract, it is included. See our [[http:// | + | If you are unsure how to proceed with the upgrade, then we can do it for you, by remotely accessing your computer over the Internet. This is currently chargeable at £30 + VAT. See our [[http:// |
| Note that we recommend performing the upgrade during UK office hours, so if you have a problem, you can contact us. We strongly recommend that if you have a problem during the upgrade, you contact us as a first step because a failed attempt to resolve the problem yourself will often make it much harder to fix. Support issues relating to problems during the upgrade procedure are not chargeable (but doing the full upgrade for you, or help with any reconfiguration afterwards will be chargeable). | Note that we recommend performing the upgrade during UK office hours, so if you have a problem, you can contact us. We strongly recommend that if you have a problem during the upgrade, you contact us as a first step because a failed attempt to resolve the problem yourself will often make it much harder to fix. Support issues relating to problems during the upgrade procedure are not chargeable (but doing the full upgrade for you, or help with any reconfiguration afterwards will be chargeable). | ||
how_to/upgrade_vpop3.1405510024.txt.gz · Last modified: 2018/11/14 10:44 (external edit)
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