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how_to:pop3_client_problem [2009/05/26 16:31] – created mike | how_to:pop3_client_problem [2013/08/29 11:19] – paul | ||
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These errors occur whilst VPOP3 is communicating with your ISP's POP3 mail server to retrieve your mail. | These errors occur whilst VPOP3 is communicating with your ISP's POP3 mail server to retrieve your mail. | ||
+ | |||
+ | =====The server connection was closed unexpectedly===== | ||
If the message text is | If the message text is | ||
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Following this text there should be a further description of the specific error which occurred. See [[Error Messages|here]] for a description of those errors. | Following this text there should be a further description of the specific error which occurred. See [[Error Messages|here]] for a description of those errors. | ||
+ | =====POP3 Client has encountered an error whilst retrieving messages from your ISP POP3 server===== | ||
If the message text is | If the message text is | ||
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* If the received error is something like "-ERR Invalid Login" then check the username and/or password on the VPOP3 'In Mail' tab. Check this with your ISP. In all cases, this error is coming from your ISP, so the details you have entered, don't match what your ISP have told you to enter. | * If the received error is something like "-ERR Invalid Login" then check the username and/or password on the VPOP3 'In Mail' tab. Check this with your ISP. In all cases, this error is coming from your ISP, so the details you have entered, don't match what your ISP have told you to enter. | ||
- | {{tag> | + | =====VPOP3 was unable to make a temporary message file===== |
+ | If the message text is | ||
+ | VPOP3 was unable to make a temporary message file for receiving | ||
+ | incoming POP3 mail. The POP3 collection session was terminated | ||
+ | prematurely. Windows reported error 32 when VPOP3 tried to create | ||
+ | POPIN.TMP in the VPOP3 directory | ||
+ | | ||
+ | This means that another program is accessing the POPIN.TMP file when VPOP3 needs to access it (Windows error 32 means that another program is using a file). That other program might be a virus scanner, backup program, or, in rare cases, another running instance of VPOP3. | ||
+ | =====The VPOP3 POP3 Client Encountered a file error opening the UIDL storage file===== | ||
+ | If the message text is like: | ||
+ | |||
+ | The VPOP3 POP3 Client " | ||
+ | Error Code - x The file has not been read, and you may receive duplicated messages as a result of this. | ||
+ | Please contact your dealer and inform them of this message. | ||
+ | |||
+ | The UIDL storage file is a file where VPOP3 stores a list of which messages it has previously downloaded (v4 and earlier). This error means that VPOP3 couldn' | ||
+ | |||
+ | If the error code is ' | ||
+ | |||
+ | {{tag> |