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--- how_to:message_downloads_not_completing [2011/08/10 16:11] – created paul
+++ how_to:message_downloads_not_completing [2018/11/14 10:45] (current) – external edit 127.0.0.1
@@ Line 9: / Line 9: @@
 If disabling the antivirus/Internet security software does help, then you need to contact the technical support for that software to help further.
-If it doesn't help, then go to Settings -> Diagnostics in the VPOP3 settings, turn on 'Log POP3 Client Connections' and set 'Log Level' to 'Full Logging'. Then, when the problem occurs, send us full details of the problem along with the VPOP3.LOG, VPOP3.LBK, POP3CLT.LOG and POP3CLT.LBK log files to support@pscs.co.uk
+If it doesn't help, then go to Settings -> Diagnostics in the VPOP3 settings, turn on **Log POP3 Client Connections** and set **Log Level** to **Full Logging**. Then, when the problem occurs, send us full details of the problem along with the VPOP3.LOG, VPOP3.LBK, POP3CLT.LOG and POP3CLT.LBK log files to [[support@pscs.co.uk]].

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