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how_to:lost_password [2013/12/02 11:55] – [Lost Administrator Password] paul | how_to:lost_password [2014/07/23 12:19] – [Lost Administrator Password] paul | ||
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===Account Lock=== | ===Account Lock=== | ||
Note that VPOP3 has an account ' | Note that VPOP3 has an account ' | ||
+ | |||
+ | ===IP Address Block=== | ||
+ | VPOP3 v6+ also has an intrusion protection system which will block IP addresses if it detects repeated suspicious activity from an IP address. This may be attempting to log in with the wrong password, or a non-existent user, or trying to send messages to non-existent email addresses, etc. By default this will block the IP address for 30 minutes. You should be able to get from a different IP address if you know the password. Blocked IP addresses can be managed in Settings -> Security Settings -> Intrusion Protection -> Manage Block List/Manage Never Block List/View Log | ||
+ | |||
+ | ===Logging=== | ||
+ | The login screens and email client login attempt responses give a generic 'login failed' | ||
+ | |||
+ | It is often useful to look at the SECURITY.LOG file which VPOP3 generates (usually in the VPOP3\_logs folder or the VPOP3 installation folder) because this will contain more information, | ||
=====Default Username & Password===== | =====Default Username & Password===== | ||
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=====VPOP3 v2.6.0 to v4.0===== | =====VPOP3 v2.6.0 to v4.0===== | ||
- | From VPOP3 creates a file called VPOP3PASS.AUTH in the VPOP3 folder when licence details are entered. This file is linked to your particular VPOP3 installation. | + | VPOP3 creates a file called VPOP3PASS.AUTH in the VPOP3 folder when licence details are entered. This file is linked to your particular VPOP3 installation. |
This file lets you change the administrator password by going to **Start -> Programs -> VPOP3 -> Emergency Settings** (or **VPOP3 Service Settings** in earlier versions). If you go there, at the login window, there is a button Forgotten Login Details. If you press this, VPOP3 will search for the VPOP3PASS.AUTH file in the VPOP3 folder. If it can't find it, it will ask you to insert the floppy disk containing the file into drive A or copy the VPOP3PASS.AUTH file to the VPOP3 installation directory. | This file lets you change the administrator password by going to **Start -> Programs -> VPOP3 -> Emergency Settings** (or **VPOP3 Service Settings** in earlier versions). If you go there, at the login window, there is a button Forgotten Login Details. If you press this, VPOP3 will search for the VPOP3PASS.AUTH file in the VPOP3 folder. If it can't find it, it will ask you to insert the floppy disk containing the file into drive A or copy the VPOP3PASS.AUTH file to the VPOP3 installation directory. |