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how_to:licence_activation_not_working [2014/11/12 11:09] – paul | how_to:licence_activation_not_working [2018/11/14 10:45] (current) – external edit 127.0.0.1 | ||
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- | ======VPOP3 Licence Activation Not Working====== | + | [[https://helpdesk.pscs.co.uk/ |
- | When VPOP3 is started it will validate the licence key online to make sure that your licence allows you to run the installed version of VPOP3 (this is to avoid us needing to issue new licence keys every few months (and you needing to keep track of them)). | + | |
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- | In the majority of cases this will work automatically without any intervention from you. However, in some cases, people may have tightened security on their Internet connections so much that VPOP3 cannot connect to the licence activation servers, so this article tells you the information you may need to alter your network security configuration. | + | |
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- | Note that VPOP3 will try for several hours before giving up, so even if VPOP3 cannot contact the activation servers, it will work for several hours before stopping. You can check the current state of the activation process on the ' | + | |
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- | VPOP3 tries to contact one of the following servers using HTTPS (on TCP port 443). VPOP3 chooses the actual server to connect to randomly so that if one server is not working temporarily it should be able to connect to another one. | + | |
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- | * activate0.pscs.co.uk | + | |
- | * activate1.pscs.co.uk | + | |
- | * activate2.pscs.co.uk | + | |
- | * activate3.pscs.co.uk | + | |
- | * activate4.pscs.co.uk | + | |
- | * activate5.pscs.co.uk | + | |
- | * activate6.pscs.co.uk | + | |
- | * activate7.pscs.co.uk | + | |
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- | You can check for a hardware firewall blocking connections by going to https://activate0.pscs.co.uk | + | |
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- | A software firewall/ | + | |
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- | Also, some proxy servers require client software to be installed on the PC. In these cases, that client software may not work if VPOP3 is running as a service, so it can be worth trying to stop the VPOP3 service and just run it as an application (by launching the ' | + |