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--- how_to:iphone [2012/01/05 12:18] – simon
+++ how_to:iphone [2018/11/14 10:45] (current) – external edit 127.0.0.1
@@ Line 2: / Line 2: @@
 To set up an iPhone to access VPOP3's mail, you first of all need to configure VPOP3 to [[allow_remote_access_to_vpop3_mailboxes|allow access by remote users]] (unless you will only be using the iPhone in the office, connected via WiFi to the office LAN).
+=====Adding the mail account to your iPhone/iPad=====
 These instructions apply to the iPhone, iPad and iPod Touch, and are for iOS5. Other versions of iOS should be similar
@@ Line 17: / Line 19: @@
   - Scroll down and fill in the Outgoing Mail Server details. The details are the same as for incoming mail.
   - Press Save
+  - If you receive a prompt saying "Cannot Connect Using SSL - Do you want to try setting up the account without SSL?", select 'yes'. See below for further details.
 For general advice on using mobile devices, see [[using_a_mobile_phone_with_vpop3|Using a mobile phone with VPOP3]]
+=====iOS Mail and SSL=====
+There are two methods to support SSL encryption in email. The current way uses the same 'port' as normal, and sends a command to start encryption, and an obsolete way uses an alternate port.
+It appears that the automatic setup system for iOS mail accounts only handles the obsolete method, even though the mail client itself handles the current method as well.
+So, to use SSL encryption, follow the steps below (yes, it is a bit dumb that this is necessary (other email clients handle this automatically), but talk to Apple about that):
+  - During setup, tell your iPhone/iPad to trying setting up the account without SSL
+  - In the Mail Account list, tap the account you have just added
+  - Tap the line beginning with **Account** at the top, to edit the account settings
+  - Tap the Outgoing Mail Server **SMTP** line
+  - Tap the ***Primary Server** line
+  - Select the **Use SSL** option
+  - Ensure the **Server Port** is correct - usually either 25 or 587 as appropriate (not 465)
+  - Tap **Done**, and **<Account**
+  - Tap **Advanced** at the bottom
+  - Select the **Use SSL** option
+  - You will note that the 'Server Port' has changed to 993 now. Change that back to **143**
+  - Tap **<Account** and **Done**

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