how_to:installed_new_router_and_now_nothing_works
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| how_to:installed_new_router_and_now_nothing_works [2010/09/28 08:45] – paul | how_to:installed_new_router_and_now_nothing_works [2018/11/14 10:45] (current) – external edit 127.0.0.1 | ||
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| If you installed a new router on your network and left it at the default settings, you may find that VPOP3 doesn' | If you installed a new router on your network and left it at the default settings, you may find that VPOP3 doesn' | ||
| - | Note that this topic can be quite complicated, | + | Note that this topic can be quite complicated, |
| Most small networks are set up with a router automatically allocating IP addresses to computers. It does this using a system called DHCP (Dynamic Host Configuration Protocol) | Most small networks are set up with a router automatically allocating IP addresses to computers. It does this using a system called DHCP (Dynamic Host Configuration Protocol) | ||
| - | Usually the best thing to do is to configure the new router' | + | Usually the best thing to do is to configure the new router' |
| + | |||
| + | =====Chargeable support service====== | ||
| + | Because this isn't a problem with VPOP3, we can offer support, but it is not covered by our support contracts our our discounted support rates for VPOP3. We charge £40+VAT per hour (minimum £40+VAT) - call 01484 855801 with payment details for this service. | ||
| =====New IP address===== | =====New IP address===== | ||
| Line 13: | Line 16: | ||
| Note that it may be worth **reserving** a specific IP address for your VPOP3 PC in your router' | Note that it may be worth **reserving** a specific IP address for your VPOP3 PC in your router' | ||
| + | |||
| + | If the IP address of the VPOP3 computer has changed, you may need to change the bind addresses on the **Services -> General** page in the VPOP3 settings (only if they are set to a specific IP address, not " | ||
| + | |||
| + | Also, on **Settings -> Spam Filter -> General -> Quarantine Settings** you may need to change the **Quarantine Server Address** setting. | ||
| =====New Network Address===== | =====New Network Address===== | ||
| - | Sometimes the router may allocate a whole new network range to your computer. For instance, the previous router may have used the network address 192.168.0.0/ | + | Sometimes the router may allocate a whole new network range to your computer. For instance, the previous router may have used the network address 192.168.0.0/ |
| In this case, VPOP3 is probably going to block access from the new network, because, previously, that would have been considered an external network. | In this case, VPOP3 is probably going to block access from the new network, because, previously, that would have been considered an external network. | ||
| Line 27: | Line 34: | ||
| =====Other things===== | =====Other things===== | ||
| - | |||
| - | If the IP address of the VPOP3 computer has changed, you may need to change the bind addresses on the **Services -> General** page in the VPOP3 settings (only if they are set to a specific IP address, not " | ||
| - | |||
| - | Also, on **Settings -> Spamfilter Settings -> General -> Quarantine Settings** you may need to change the **Quarantine Server Address** setting. | ||
| If the IP address of the VPOP3 computer was previously set manually, and you have installed a new router, the old manual address may conflict with the DHCP pool of the new router, or may be in a different network range. In this case you will need to change the manually configured IP address of the VPOP3 computer. | If the IP address of the VPOP3 computer was previously set manually, and you have installed a new router, the old manual address may conflict with the DHCP pool of the new router, or may be in a different network range. In this case you will need to change the manually configured IP address of the VPOP3 computer. | ||
how_to/installed_new_router_and_now_nothing_works.1285663526.txt.gz · Last modified: 2018/11/14 10:44 (external edit)
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