how_to:installed_new_router_and_now_nothing_works
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| how_to:installed_new_router_and_now_nothing_works [2010/07/12 10:34] – created paul | how_to:installed_new_router_and_now_nothing_works [2018/11/14 10:45] (current) – external edit 127.0.0.1 | ||
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| If you installed a new router on your network and left it at the default settings, you may find that VPOP3 doesn' | If you installed a new router on your network and left it at the default settings, you may find that VPOP3 doesn' | ||
| - | Note that this topic can be quite complicated, | + | Note that this topic can be quite complicated, |
| Most small networks are set up with a router automatically allocating IP addresses to computers. It does this using a system called DHCP (Dynamic Host Configuration Protocol) | Most small networks are set up with a router automatically allocating IP addresses to computers. It does this using a system called DHCP (Dynamic Host Configuration Protocol) | ||
| - | Usually the best thing to do is to configure the new router' | + | Usually the best thing to do is to configure the new router' |
| + | |||
| + | =====Chargeable support service====== | ||
| + | Because this isn't a problem with VPOP3, we can offer support, but it is not covered by our support contracts our our discounted support rates for VPOP3. We charge £40+VAT per hour (minimum £40+VAT) - call 01484 855801 with payment details for this service. | ||
| =====New IP address===== | =====New IP address===== | ||
| Line 13: | Line 16: | ||
| Note that it may be worth **reserving** a specific IP address for your VPOP3 PC in your router' | Note that it may be worth **reserving** a specific IP address for your VPOP3 PC in your router' | ||
| + | |||
| + | If the IP address of the VPOP3 computer has changed, you may need to change the bind addresses on the **Services -> General** page in the VPOP3 settings (only if they are set to a specific IP address, not " | ||
| + | |||
| + | Also, on **Settings -> Spam Filter -> General -> Quarantine Settings** you may need to change the **Quarantine Server Address** setting. | ||
| =====New Network Address===== | =====New Network Address===== | ||
| - | Sometimes the router may allocate a whole new network range to your computer. For instance, the previous router may have used the network address 192.168.0.0/ | + | Sometimes the router may allocate a whole new network range to your computer. For instance, the previous router may have used the network address 192.168.0.0/ |
| - | In this case, VPOP3 is probably going to block access from the new network, because, previously, that would have been considered an external network. So, you need to go into the VPOP3 settings and reconfigure the **access restrictions**. Go to **Start -> Programs -> VPOP3 -> Configure VPOP3** which should get you into the VPOP3 settings, then go to **Services**. Go to each service in turn (down the left of the screen), go to the **IP Access Restrictions** tab, and reconfigure the access restrictions for your new network. Often simply pressing **Default For Your LAN** will choose the correct settings, but if you have a more complex network topology or requirements, | + | In this case, VPOP3 is probably going to block access from the new network, because, previously, that would have been considered an external network. |
| - | =====Other things===== | + | So, you need to go into the VPOP3 settings and reconfigure the **access restrictions**. |
| - | If the IP address of the VPOP3 computer has changed, you may need to change the bind addresses on the **Services | + | * Go to **Start -> Programs -> VPOP3 -> Configure VPOP3** which should get you into the VPOP3 settings |
| + | * Then go to **Services**. | ||
| + | * Go to each service in turn (down the left of the screen) | ||
| + | * go to the **IP Access Restrictions** tab, and reconfigure the access restrictions for your new network. Often simply pressing | ||
| + | |||
| + | =====Other things===== | ||
| If the IP address of the VPOP3 computer was previously set manually, and you have installed a new router, the old manual address may conflict with the DHCP pool of the new router, or may be in a different network range. In this case you will need to change the manually configured IP address of the VPOP3 computer. | If the IP address of the VPOP3 computer was previously set manually, and you have installed a new router, the old manual address may conflict with the DHCP pool of the new router, or may be in a different network range. In this case you will need to change the manually configured IP address of the VPOP3 computer. | ||
how_to/installed_new_router_and_now_nothing_works.1278930846.txt.gz · Last modified: 2018/11/14 10:44 (external edit)
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