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--- how_to:delete_a_user [2009/09/16 12:13] – created paul
+++ how_to:delete_a_user [2018/11/14 10:45] (current) – external edit 127.0.0.1
@@ Line 2: / Line 2: @@
 To delete a user from VPOP3, go to **Users -> Accounts**, select the user you wish to delete, and press the **Delete** button.
-You cannot delete the user you are currently logged in as. If you do wish to delete that user, you need to [[Set as administrator|set one of the other users up as an administrator]], then log out of the VPOP3 settings, and log back in as the other user. Then you will be able to delete the previous administrator.
+=====Deleting an administrator=====
+You cannot delete the user as whom you are currently logged into the VPOP3 settings (e.g. //Postmaster//). If you do wish to delete that user, you need to [[Set as administrator|set one of the other users up as an administrator]], then log out of the VPOP3 settings, and log back in as the other user. Then you will be able to delete the previous administrator.
+=====User cannot be deleted - in use=====
+If you try to delete a user but get an error //User xxxx cannot be deleted - in use//, that means that somewhere, something is logged into that user's account, so the account cannot be deleted until it is logged out of everywhere.
+In the VPOP3 settings go to **Status -> Active Sessions** and look for sessions in that user's name, and then go to the relevant PC/software and disconnect it and/or configure it to use a different account.
+A common reason for this problem is that the [[how_to:use_the_vpop3_status_monitor|VPOP3 Status Monitor]] will normally be logged into a user's account and people often forget that.
 {{tag>user delete}}

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