This shows you the differences between two versions of the page.
Both sides previous revisionPrevious revisionNext revision | Previous revision | ||
how_to:autoresponders_out_of_office [2012/04/12 09:47] – [Autoresponder sender address] paul | how_to:autoresponders_out_of_office [2018/11/14 10:45] (current) – external edit 127.0.0.1 | ||
---|---|---|---|
Line 3: | Line 3: | ||
VPOP3 has an **autoresponder** facility for sending automatic replies when a message arrives in a mailbox. This is often used for 'Out of Office' | VPOP3 has an **autoresponder** facility for sending automatic replies when a message arrives in a mailbox. This is often used for 'Out of Office' | ||
- | To set an autoresponder, | + | To set an autoresponder, |
Note that autoresponders **only work when messages arrive in a mailbox**. If you have forwarding, assistant, mappings or other rules set meaning that the message does not end up in the mailbox, then the autoresponder will not fire! If you want, the administrator can set the autoresponder not to keep the message after responding to it (the user can't do this themselves, as we have found that this leads to too many lost messages!) | Note that autoresponders **only work when messages arrive in a mailbox**. If you have forwarding, assistant, mappings or other rules set meaning that the message does not end up in the mailbox, then the autoresponder will not fire! If you want, the administrator can set the autoresponder not to keep the message after responding to it (the user can't do this themselves, as we have found that this leads to too many lost messages!) | ||
Line 10: | Line 10: | ||
For more details see [[reference: | For more details see [[reference: | ||
+ | |||
+ | |||
+ | ====Autoresponder for ' | ||
+ | If you want to set a single autoresponder which replies to incoming messages for anyone (eg if your whole company closes for a holiday), you can obviously do this by going to each user and setting the autoresponder separately for each user. | ||
+ | |||
+ | If the autoresponder text will be the same for every user, and you have a spare user slot in your VPOP3 licence, there is an alternative way: | ||
+ | - create a user for the autoresponder to go with (the name doesn' | ||
+ | - set the autoresponder as appropriate for that user - have the autoresponder not keep the messages after responding to them | ||
+ | - create a **Download Rule** to copy all incoming messages to that user | ||
+ | |||