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The simplest way to diagnose the problem is to gradually turn off everything that could interfere with the connection, such as anti-virus software, anti-spam software, Internet security and firewall software on the VPOP3 computer, and to check any hardware firewall settings are not performing security checks on emails. Then, if the connection starts working at some point, you should know which piece of software/ | The simplest way to diagnose the problem is to gradually turn off everything that could interfere with the connection, such as anti-virus software, anti-spam software, Internet security and firewall software on the VPOP3 computer, and to check any hardware firewall settings are not performing security checks on emails. Then, if the connection starts working at some point, you should know which piece of software/ | ||
- | If you are technical, and understand the TCP protocol, you can set up a packet sniffer (eg Wireshark) on the VPOP3 computer to see if the connection is being dropped outside the VPOP3 computer or within it. You may also be able to configure logging on your router/ | + | If you are technical, and understand the TCP protocol, you can set up a packet sniffer (eg [[https:// |
See also : [[Timeout Problems When Sending or Receiving Attachments]] | See also : [[Timeout Problems When Sending or Receiving Attachments]] | ||
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