https://wiki.pscs.co.uk/ 2026-05-13T03:58:40+00:00 https://wiki.pscs.co.uk/ https://wiki.pscs.co.uk/_media/wiki:dokuwiki.svg text/html 2025-05-21T07:57:18+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/how_to:allowing_mail_relay_through_vpop3?rev=1747814238&do=diff How To Allow Mail Relay Through VPOP3 If you are allowing remote access into VPOP3 to collect mail then you may also want those remote users to be able to send their outgoing mail through VPOP3 as well. This is more complex than allowing users to collect mail, because, by default, SMTP connections are not authenticated. This means that when someone tries to send a message through VPOP3, VPOP3 doesn't know who that user is. This can cause a problem if unauthorised users try to send mail through… text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/how_to:your_connection_has_been_blocked_temporarily_-_try_again_later?rev=1542192349&do=diff Error message: Your connection has been blocked temporarily - Try again later If you get an error message in your email client software saying Your connection has been blocked temporarily - Try again later or Server access temporarily blocked! Please try again later text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/how_to:backup_vpop3?rev=1542192349&do=diff How to Backup VPOP3 By default VPOP3 v3 and later will automatically perform a daily backup of the database into a file called DBBACK-x.DMP, where the backup file rotates on a weekly basis (DBBACK-0.DMP is Sunday's backup, DBBACK-1.DMP is Monday's backup, etc). text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/how_to:database_maintenance?rev=1542192349&do=diff Database Maintenance VPOP3 uses the PostgreSQL database server for most of its data storage. Normally this will not require any special maintenance, because it will manage itself. To do any special database maintenance you will need to close down VPOP3 first, because PostgreSQL needs exclusive access to the database to perform any operations such as decreasing the size of database files. Note that these operations may take some time! There are some PostgreSQL utility programs in the VPOP3\pgs… text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/how_to:encrypt_sessions?rev=1542192349&do=diff How To Encrypt Sessions VPOP3 Enterprise 2.6 and later supports SSL/STARTTLS encrypted sessions to VPOP3 itself. So, the email client or web browser will encrypt the data passed to VPOP3 so it cannot be intercepted. This requires an SSL Certificate to be created for VPOP3. text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/how_to:incoming_smtp_feed?rev=1542192349&do=diff Incoming SMTP Feed An incoming SMTP feed is where incoming mail is sent directly to your mail server without going through your ISP's POP3 mail server on the way. Advantages An incoming SMTP feed has several advantages over going via a POP3 mailbox: text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/how_to:restore_a_backup_of_vpop3?rev=1542192349&do=diff How to Restore a backup of VPOP3 The instructions below are to restore a full backup. You may also be able to recover deleted messages if you do not need to restore a full backup. Version 5 or later If you just need to restore a database backup, see steps 4 to 7 below. text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/how_to:seeing_where_a_message_came_from?rev=1542192349&do=diff Seeing where a message came from Sometimes you need to check to see where a message really came from. The 'From:' email address is easily forged, so that cannot be relied upon. The first thing you have to do is to get the full message headers. These may look daunting, but are very useful for problem diagnosis. text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/how_to:spam_filter_content_filter_scripts?rev=1542192349&do=diff Spam filter / Content filter scripts The spam filter system uses basic scripting language for processing messages. This can be used for custom content filtering as well if you need to look inside the messages (e.g. at message content, attachments) as well as at the message headers etc. text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/how_to:use_the_vpop3_status_monitor?rev=1542192349&do=diff How to use the VPOP3 Status Monitor The VPOP3 Status Monitor is a small program which displays a postbox icon (usually red) in the Windows notification area (usually at the bottom right of the screen - by the clock). This icon can be used for quick access to various VPOP3 facilities. Note that the Status Monitor is text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/how_to:vpop3_historical_logger_backlog?rev=1542192349&do=diff VPOP3 Historical Logger Backlog This problem is primarily related to VPOP3 versions 2.5 -> 2.6. Theoretically it could happen on later versions, but would be extremely unusual (see the note at the bottom if you are using version 3.0 or later) You get an error message with subject text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/how_to:whitelist_blacklist?rev=1542192349&do=diff Spamfilter Whitelist & Blacklist The VPOP3 spamfilter has a whitelist and a blacklist for sender addresses. It also has a whitelist and blacklist for words/phrases. You can view these lists in the VPOP3 settings by going to Settings -> Spamfilter -> text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/how_to:11001?rev=1542192349&do=diff Socket Error 11001 - Host not found (authoritative answer) This means that the ISP POP3 or SMTP server which you have told VPOP3 to connect to does not currently exist. This might be that you have mistyped the server address, or that your ISP is having temporary problems, or that you are using an internal text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/how_to:allow_remote_access_to_vpop3_mailboxes?rev=1542192349&do=diff Allow Remote Access to VPOP3 Mailboxes Sometimes people want to be able to access their office VPOP3 mail server from a remote site or mobile phone etc. These instructions assume you have a permanent Internet connection (eg ADSL, Cable etc). If you don't have a permanent Internet connection, see text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/how_to:automatically_forwarding_spam_to_the_pscs_spamtraps?rev=1542192349&do=diff How to automatically forward spam to the PSCS spamtrap Spam filter companies use “spamtraps” to catch samples of spam for analysis so filters can be updated. We do this here as well. Most types of spam are already caught by our spam traps, however sometimes people get lots of spam which gets through the filter because their particular type of spam does not currently get sent to our spam traps. text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/how_to:calendars?rev=1542192349&do=diff Calendars To use the calendar facility in VPOP3 you need a CalDAV aware client. We have tested it with the free Mozilla Sunbird & Lightning products as well as the emClient email client. These products need a URL to be able to access the CalDAV data store. Once you have the URL (see below), copy it into the text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/how_to:copy_outgoing_mail?rev=1542192349&do=diff Copy Outgoing mail Sometimes people need to copy outgoing mail for various reasons. There are several ways of doing this in VPOP3 depending on your exact requirements: * Message Monitoring - this copies all outgoing, incoming and/or internal mail sent by/to specific users to another specific user text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/how_to:installation_checklist?rev=1542192349&do=diff Installation checklist This list contains some things you may want to check before or after installing VPOP3 to make sure it's not going to encounter any common issues. Before installation * Make sure that VPOP3 is not installed on a RAID 5 or RAID 6 array. text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/how_to:iphone?rev=1542192349&do=diff Setting up an iPhone/iPad/iPod Touch To set up an iPhone to access VPOP3's mail, you first of all need to configure VPOP3 to allow access by remote users (unless you will only be using the iPhone in the office, connected via WiFi to the office LAN). Adding the mail account to your iPhone/iPad text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/how_to:isp_needs_you_to_connect_on_port_587?rev=1542192349&do=diff ISP needs you to connect on port 587 Some ISPs will need you to send mail using port 587, instead of port 25. Port 587 is the 'SMTP Submission' port which is commonly used instead of, or as well as, the standard SMTP port 25 for when users are sending mail to a smart host/relay server. text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/how_to:many_instances_of_postgres.exe_running?rev=1542192349&do=diff Many instances of Postgres.exe are running If you are running VPOP3 3.0 or later, and look in the 'Processes' list in Windows TaskManager you will probably see multiple instances of postgres.exe running. This is perfectly normal, and does not indicate a problem. The PostgreSQL database works by having a separate instance of postgres.exe for each connection to the database (as well as a few extra for management and house keeping). This behaviour is documented on the text/html 2019-11-12T16:09:34+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/how_to:move_vpop3?rev=1573574974&do=diff How To: Move VPOP3 You can usually move VPOP3 without having to uninstall and reinstall. It is best to move VPOP3 rather than reinstalling from scratch on the new PC or in the new location, because that way you can keep all your existing settings, rather than having to try to recreate them. text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/how_to:no_transport_provider_is_available?rev=1542192349&do=diff Outlook/Windows Messaging reports "No transport provider is available" If Outlook or Windows Messaging reports No transport provider is available when trying to connect to VPOP3, it can mean several things. (This must be a contender for “the world's most meaningless error message text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/how_to:obtaining_error_logs?rev=1542192349&do=diff How to Obtain Error Logs As part of diagnosing a support issue our support team may ask you to send them various log files. This page explains how to obtain the right files at the right time. How Logging Works Under its default settings VPOP3 logs a minimal amount of information about what it is doing to various files in the main VPOP3 directory. When investigating a support issue it is often the case that we will need you to switch on logging to extra files or increase the level of detail be… text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/how_to:outlook_not_able_to_connect_to_vpop3_enterprise_v6.8_when_using_ssl_tls?rev=1542192349&do=diff Outlook not able to connect to VPOP3 Enterprise v6.8 when using SSL/TLS In VPOP3 6.8 SSL v2 is disabled by default (it is considered to be insecure). SSL v3 was released in 1996 and SSL v2 was deprecated because of the well known security flaws. However, it seems that Microsoft Outlook (up to at least Outlook 2010) will not connect to VPOP3 using SSL if VPOP3's SSL v2 is disabled. text/html 2019-02-06T17:10:31+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/how_to:postgresql_replication?rev=1549473031&do=diff PostgreSQL Replication PostgreSQL 9.1 (used in VPOP3 5 and later) supports replication from a 'Master' to a 'Slave' database server. This can be used with VPOP3 for having a near-realtime backup of your settings & messages. To use the replication, you need to have a file share which is accessible from both PCs. The thing to watch out for is that the PostgreSQL services may be running as a different user from the currently logged in user, so make sure that the user(s) which the PostgreSQL servi… text/html 2024-01-15T11:35:45+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/how_to:repairing_corrupted_database?rev=1705318545&do=diff Repairing corrupted database With PostgreSQL (as with most high-end databases) the database system will automatically recover after power failures etc, if it can. If it can't then there is no manual 'repair' function, because the data cannot totally be recovered (or it would automatically have been recovered). text/html 2025-12-17T09:19:40+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/how_to:restore_a_database_backup?rev=1765963180&do=diff Restore a database backup By default VPOP3 makes a daily backup of the VPOP3 database to a file 'DBBACK-n.DMP' in the VPOP3 installation directory (it is possible to change this in the settings). These are cycled on a weekly basis so you will usually have the last seven days' worth of backups. These can be useful if the database gets damaged somehow. text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/how_to:restore_folder_v3?rev=1542192349&do=diff Restore a single user's mailbox or folder in v3 or v4 To restore a single user's Mailbox or folder is currently only possible in VPOP3 Enterprise, and requires a second PC to act as a temporary VPOP3 server. You need to: * Restore your latest VPOP3 backup to another PC (a temporary VPOP3 server) text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/how_to:restricting_number_of_email_recipients_sent?rev=1542192349&do=diff Restricting the number of recipients sent to Some ISPs set restrictions on the number of recipients that you are allowed to send in a certain time period, eg 50 messages per hour, or the number of recipients that you are allowed to send per message or per connection. text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/how_to:restricting_number_of_messages_sent?rev=1542192349&do=diff Restricting the number of messages sent Some ISPs set restrictions on the number of messages that you are allowed to send in a certain time period, eg 50 messages per hour, or the number of messages that you are allowed to send per connection. Restriction of messages per connection text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/how_to:route_mx_sent_direct_outbound_mail_through_your_isp_s_relay_server?rev=1542192349&do=diff Route MX Sent (Direct) Outbound Mail Through Your ISP Some mail providers (for example Hotmail, AOL and GMail) will reject mail sent from servers running on dynamic IP addresses. It is possible to route such mail through your ISP's relay server whilst still sending most mail direct to the recipient server using MX text/html 2020-06-29T10:43:58+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/how_to:upgrade_vpop3_to_version_7?rev=1593427438&do=diff How to upgrade VPOP3 to version 7 or later from version 6 or earlier As usual the process to upgrade is simply to install the later version over your existing installation (do not uninstall anything first). The below is technical information detailing an extra step performed by the installer in this particular upgrade step. text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/how_to:using_a_mobile_phone_with_vpop3?rev=1542192349&do=diff Using a Mobile Phone with VPOP3 Many people want to use a mobile phone to send/receive their email nowadays. This is usually easy to do with VPOP3. The recommended way is to have the phone connect directly to VPOP3 for sending/receiving email. To do this, you need to do three things: text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/how_to:v2_-_move_to_a_new_folder?rev=1542192349&do=diff How To Move VPOP3 Version 2 to a New Folder/Drive on the same PC (Also applies to version 1.x) To move VPOP3 to a new folder or drive on the same PC you should go through the following steps: * Copy the VPOP3 directory and subdirectories from the old folder to the new folder. text/html 2019-11-12T16:06:44+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/how_to:v2_-_move_to_a_new_pc?rev=1573574804&do=diff How To Move VPOP3 Version 2 to a New PC (Also applies to version 1.x) To move VPOP3 to a new PC you should go through the following steps: * Copy the VPOP3 files * Copy the VPOP3 directory and subdirectories from the old PC to the new PC. (If you are moving to Windows Vista/2008/7/2012/8 or later, do NOT copy the files to a 'Program Files' folder on the new PC. Recent versions of Windows have special protection for those folders, which is not compatible with VPOP3) text/html 2018-12-05T15:25:24+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/how_to:v3_-_move_message_store_folder?rev=1544023524&do=diff v3/4 - Move the message store to a new folder/drive This guide assumes you want to just move the VPOP3 message store/database to a new folder on the same PC, and leave the VPOP3 installation directory where it is. * Stop VPOP3 * Stop PostgreSQL text/html 2018-12-05T15:25:41+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/how_to:v3_-_move_to_a_new_folder?rev=1544023541&do=diff How to move VPOP3 V3 to a new folder This guide assumes you want to move the whole of VPOP3 (including the message store) to a new folder on the same PC * Stop VPOP3 * Stop PostgreSQL * Remove the PostgreSQL service * Move VPOP3 to the new folder text/html 2019-11-12T16:09:08+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/how_to:v3_-_move_to_a_new_pc?rev=1573574948&do=diff Move VPOP3 Version 3 or 4 to a new PC Moving VPOP3 Version 3 or 4 to a new PC is slightly different from moving earlier versions, because of the database system. The summary of steps is: * Stop VPOP3 on the original PC * Manually make a backup of the database on the original PC text/html 2021-03-19T16:01:48+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/how_to:v5_-_move_to_a_new_folder?rev=1616169708&do=diff How to move VPOP3 V5+ to a new folder This guide assumes you want to move the whole of VPOP3 (including the message store) to a new folder on the same PC * Stop VPOP3 * Stop VPOP3DB * Remove the VPOP3DB service * Move VPOP3 to the new folder text/html 2026-04-21T11:12:40+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/how_to:v5_-_move_to_a_new_pc?rev=1776769960&do=diff Move VPOP3 Version 5 (or later) to a new PC Moving VPOP3 Version 5 or later to a new PC is slightly different from moving earlier versions, because of the database system, which was introduced for version 3 and modified for version 5. The summary of steps is: * Stop VPOP3 on the original PC text/html 2026-01-05T09:31:47+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/how_to:vpop3_re-downloading_old_messages_from_isp_pop3_server?rev=1767605507&do=diff VPOP3 re-downloading old messages from the ISP POP3 server If you tell VPOP3's POP3 mail collector to leave messages on the ISP's server for a few days, you may find that sometimes VPOP3 will redownload all the messages from the ISP mailbox again. text/html 2018-11-14T10:45:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.pscs.co.uk/how_to:vpop3_status_monitor_problems?rev=1542192349&do=diff VPOP3 Status Monitor Problems The VPOP3 Status Monitor is the program which shows the little (usually red) postbox icon in the Windows task tray. This usually launches automatically from the Windows startup group. This program is VPOP3Status.EXE on the disk, or can be run manually from