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       <dc:date>2026-05-13T03:58:20+00:00</dc:date>
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        <dc:date>2018-11-14T10:45:49+00:00</dc:date>
        <dc:creator>Anonymous (anonymous@undisclosed.example.com)</dc:creator>
        <title>How do I write an email to technical support?</title>
        <link>https://wiki.pscs.co.uk/faq:how_do_i_write_an_email_to_technical_support?rev=1542192349&amp;do=diff</link>
        <description>How do I write an email to technical support?

Please send the email to support@pscs.co.uk

Note that free technical support is currently only available for version 3.0 and later

When sending the email, please make sure you include all relevant information:</description>
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        <dc:date>2018-11-14T10:45:49+00:00</dc:date>
        <dc:creator>Anonymous (anonymous@undisclosed.example.com)</dc:creator>
        <title>IMAP4 Mail Protocol</title>
        <link>https://wiki.pscs.co.uk/faq:imap4?rev=1542192349&amp;do=diff</link>
        <description>IMAP4 Mail Protocol

IMAP4 (Internet Mail Access Protocol version 4) is a more advanced protocol than POP3. With IMAP4 your mail is stored and manipulated on the mail server.

So, if you move a message from one folder to the other, the message is moved on the server. If you send a message, your mail client will (usually) put a copy into your &#039;Sent Items&#039; folder. If you delete a message, it is deleted from the server, and so on.</description>
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        <dc:date>2018-11-14T10:45:49+00:00</dc:date>
        <dc:creator>Anonymous (anonymous@undisclosed.example.com)</dc:creator>
        <title>Support Remote Access facility</title>
        <link>https://wiki.pscs.co.uk/faq:remote_access?rev=1542192349&amp;do=diff</link>
        <description>Support Remote Access facility

If you use a paid technical support option we have the facility to remotely access your VPOP3 server if you wish. This allows us to help you resolve issues or assist with configuration or installation issues. You can either allow us to just view your screen and tell you what to do, or you can allow us to control your computer as well.</description>
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        <dc:date>2018-11-14T10:45:49+00:00</dc:date>
        <dc:creator>Anonymous (anonymous@undisclosed.example.com)</dc:creator>
        <title>What is Software Maintenance?</title>
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        <description>What is Software Maintenance?

VPOP3 Software Maintenance includes basic email support (target turnaround within 3 days) as well as version upgrades  (eg 6.19 to 6.20) free of charge when they are released during the period of validity of your Software Maintenance.</description>
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        <dc:date>2018-11-14T10:45:49+00:00</dc:date>
        <dc:creator>Anonymous (anonymous@undisclosed.example.com)</dc:creator>
        <title>What is Software Maintenance?</title>
        <link>https://wiki.pscs.co.uk/faq:what_is_vpop3_upgrade_protection?rev=1542192349&amp;do=diff</link>
        <description>What is Software Maintenance?

VPOP3 Software Maintenance includes basic email support (target turnaround within 3 days) as well as version upgrades  (eg 4.x to 5.x) free of charge when they are released during the period of validity of your Software Maintenance.</description>
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        <dc:date>2018-11-14T10:45:49+00:00</dc:date>
        <dc:creator>Anonymous (anonymous@undisclosed.example.com)</dc:creator>
        <title>Windows Server Port Conflicts</title>
        <link>https://wiki.pscs.co.uk/faq:windows_server_port_conflicts?rev=1542192349&amp;do=diff</link>
        <description>Windows Server Port Conflicts

LDAP Server Conflict

When you run VPOP3 on a server edition of Windows you may receive an error saying

LDAP server not started - couldn&#039;t bind socket port 389 (10048)

This error happens because VPOP3 contains an LDAP (Lightweight Directory Access Protocol) server for its global address book functionality, and the Windows 2000/2003 &#039;Active Directory Service&#039; also uses LDAP as its mechanism. These two services are conflicting.</description>
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