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       <dc:date>2026-05-13T05:15:18+00:00</dc:date>
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        <title>PSCS Wiki</title>
        <link>https://wiki.pscs.co.uk/</link>
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    <item rdf:about="https://wiki.pscs.co.uk/how_to:exchange_2003?rev=1542192349&amp;do=diff">
        <dc:format>text/html</dc:format>
        <dc:date>2018-11-14T10:45:49+00:00</dc:date>
        <dc:creator>Anonymous (anonymous@undisclosed.example.com)</dc:creator>
        <title>Setting up VPOP3 to work with Exchange 2003</title>
        <link>https://wiki.pscs.co.uk/how_to:exchange_2003?rev=1542192349&amp;do=diff</link>
        <description>Setting up VPOP3 to work with Exchange 2003

The instructions below are for Exchange Server 2003. For other versions of Exchange see here.

You can link VPOP3 to Exchange Server, so that Exchange Server sends outgoing mail through VPOP3 and VPOP3 sends any incoming mail directly to Exchange Server.</description>
    </item>
    <item rdf:about="https://wiki.pscs.co.uk/how_to:exchange_2007?rev=1542192349&amp;do=diff">
        <dc:format>text/html</dc:format>
        <dc:date>2018-11-14T10:45:49+00:00</dc:date>
        <dc:creator>Anonymous (anonymous@undisclosed.example.com)</dc:creator>
        <title>Exchange 2007</title>
        <link>https://wiki.pscs.co.uk/how_to:exchange_2007?rev=1542192349&amp;do=diff</link>
        <description>Exchange 2007

You can link VPOP3 to Exchange Server, so that Exchange Server sends outgoing mail through VPOP3 and VPOP3 sends any incoming mail directly to Exchange Server.

You should first of all set up VPOP3 to send and receive Internet email as normal.</description>
    </item>
    <item rdf:about="https://wiki.pscs.co.uk/how_to:write_your_own_spam_filter_rules?rev=1542192349&amp;do=diff">
        <dc:format>text/html</dc:format>
        <dc:date>2018-11-14T10:45:49+00:00</dc:date>
        <dc:creator>Anonymous (anonymous@undisclosed.example.com)</dc:creator>
        <title>How to write your own spam filter rules</title>
        <link>https://wiki.pscs.co.uk/how_to:write_your_own_spam_filter_rules?rev=1542192349&amp;do=diff</link>
        <description>How to write your own spam filter rules

VPOP3&#039;s spam filter uses a basic scripting language designed for filtering email messages, so a full description of writing your own rules would be very long and complex, as it is really something that only a programmer should do.</description>
    </item>
    <item rdf:about="https://wiki.pscs.co.uk/how_to:using_vpop3_spam_filtering_with_lan_forwarding?rev=1542192349&amp;do=diff">
        <dc:format>text/html</dc:format>
        <dc:date>2018-11-14T10:45:49+00:00</dc:date>
        <dc:creator>Anonymous (anonymous@undisclosed.example.com)</dc:creator>
        <title>Using VPOP3 Spam Filtering with LAN Forwarding</title>
        <link>https://wiki.pscs.co.uk/how_to:using_vpop3_spam_filtering_with_lan_forwarding?rev=1542192349&amp;do=diff</link>
        <description>Using VPOP3 Spam Filtering with LAN Forwarding

When using the VPOP3 Spam filter with LAN forwarding you need to be aware a bit of how it works. The spam filter will only quarantine messages which are going to a VPOP3 user. This is because that user needs to be able to log into VPOP3 to be able to view their quarantined messages.</description>
    </item>
    <item rdf:about="https://wiki.pscs.co.uk/how_to:configure_a_router_to_allow_incoming_smtp?rev=1542192349&amp;do=diff">
        <dc:format>text/html</dc:format>
        <dc:date>2018-11-14T10:45:49+00:00</dc:date>
        <dc:creator>Anonymous (anonymous@undisclosed.example.com)</dc:creator>
        <title>Accepting Incoming SMTP through a router</title>
        <link>https://wiki.pscs.co.uk/how_to:configure_a_router_to_allow_incoming_smtp?rev=1542192349&amp;do=diff</link>
        <description>Accepting Incoming SMTP through a router

If your ISP is providing you with an SMTP mail feed (incoming SMTP) and you have VPOP3 connecting to the ISP through a router then you will probably need to modify the router configuration to allow this.

Most routers&#039; default configuration will only allow outbound connections (ie connections from the local network out to the Internet). If you need to accept incoming SMTP mail, then you need to tell the router to allow inbound connections on port 25 for …</description>
    </item>
    <item rdf:about="https://wiki.pscs.co.uk/how_to:database_maintenance?rev=1542192349&amp;do=diff">
        <dc:format>text/html</dc:format>
        <dc:date>2018-11-14T10:45:49+00:00</dc:date>
        <dc:creator>Anonymous (anonymous@undisclosed.example.com)</dc:creator>
        <title>Database Maintenance</title>
        <link>https://wiki.pscs.co.uk/how_to:database_maintenance?rev=1542192349&amp;do=diff</link>
        <description>Database Maintenance

VPOP3 uses the PostgreSQL database server for most of its data storage.

Normally this will not require any special maintenance, because it will manage itself.

To do any special database maintenance you will need to close down VPOP3 first, because PostgreSQL needs exclusive access to the database to perform any operations such as decreasing the size of database files. Note that these operations may take some time! There are some PostgreSQL utility programs in the VPOP3\pgs…</description>
    </item>
    <item rdf:about="https://wiki.pscs.co.uk/how_to:err_mailbox_locked?rev=1542192349&amp;do=diff">
        <dc:format>text/html</dc:format>
        <dc:date>2018-11-14T10:45:49+00:00</dc:date>
        <dc:creator>Anonymous (anonymous@undisclosed.example.com)</dc:creator>
        <title>-ERR Mailbox Locked error</title>
        <link>https://wiki.pscs.co.uk/how_to:err_mailbox_locked?rev=1542192349&amp;do=diff</link>
        <description>-ERR Mailbox Locked error

If your email client displays an &#039;-ERR Mailbox Locked&#039; or &#039;-ERR [IN-USE] Mailbox Locked&#039; error when trying to log into VPOP3 it means that the mailbox is locked.

The POP3 standard requires that POP3 mailboxes have an &#039;exclusive lock&#039; on them when they are in use. This means that only one POP3 client can access the mailbox at once. Also, if a POP3 mailbox is currently accessing a mailbox, then no IMAP4, Webmail or administrator access is allowed to the mailbox at the s…</description>
    </item>
    <item rdf:about="https://wiki.pscs.co.uk/how_to:french_webmail_language_file?rev=1542192349&amp;do=diff">
        <dc:format>text/html</dc:format>
        <dc:date>2018-11-14T10:45:49+00:00</dc:date>
        <dc:creator>Anonymous (anonymous@undisclosed.example.com)</dc:creator>
        <title>French Webmail Language File</title>
        <link>https://wiki.pscs.co.uk/how_to:french_webmail_language_file?rev=1542192349&amp;do=diff</link>
        <description>French Webmail Language File

Copy/paste the text below to a file &#039;french.lng&#039; or &#039;francais.lng&#039; in the VPOP3 directory. (French users, feel free to update/correct the text below) 


#login page
logintitle=VPOP3 Login
webadminlogin=web admin login
webmaillogin=web mail login
enterusername=You must specify your VPOP3 username here
bookmarksnotsupported=I&#039;m sorry, but your web browser does not support this function. You will have to add this page to your bookmarks manually.
loginfailed=Login Faile…</description>
    </item>
    <item rdf:about="https://wiki.pscs.co.uk/how_to:german_webmail_language_file?rev=1542192349&amp;do=diff">
        <dc:format>text/html</dc:format>
        <dc:date>2018-11-14T10:45:49+00:00</dc:date>
        <dc:creator>Anonymous (anonymous@undisclosed.example.com)</dc:creator>
        <title>German Webmail Language Page</title>
        <link>https://wiki.pscs.co.uk/how_to:german_webmail_language_file?rev=1542192349&amp;do=diff</link>
        <description>German Webmail Language Page

Copy/paste the text below to a file &#039;german.lng&#039; in the VPOP3 directory.
(German users, feel free to update/correct the text below)


#login page
logintitle=VPOP3 Login
webadminlogin=web admin login
webmaillogin=Webmail Anmeldung
enterusername=Sie m&amp;uuml;ssen einen Benutzernamen angeben
bookmarksnotsupported=I&#039;m sorry, but your web browser does not support this function. You will have to add this page to your bookmarks manually.
loginfailed=Anmeldung fehlgeschlagen …</description>
    </item>
    <item rdf:about="https://wiki.pscs.co.uk/how_to:not_working_as_expected?rev=1542192349&amp;do=diff">
        <dc:format>text/html</dc:format>
        <dc:date>2018-11-14T10:45:49+00:00</dc:date>
        <dc:creator>Anonymous (anonymous@undisclosed.example.com)</dc:creator>
        <title>Not Working As Expected</title>
        <link>https://wiki.pscs.co.uk/how_to:not_working_as_expected?rev=1542192349&amp;do=diff</link>
        <description>Not Working As Expected

This is the page to come to if you think you&#039;ve set something up correctly but it isn&#039;t doing what you think it should be doing. If you&#039;re getting an error message or some other concrete indication that something has actually &#039;gone wrong&#039; then the</description>
    </item>
    <item rdf:about="https://wiki.pscs.co.uk/how_to:the_message_could_not_be_loaded._please_return_to_the_quarantine_page_and_try_again?rev=1542192349&amp;do=diff">
        <dc:format>text/html</dc:format>
        <dc:date>2018-11-14T10:45:49+00:00</dc:date>
        <dc:creator>Anonymous (anonymous@undisclosed.example.com)</dc:creator>
        <title>The message could not be loaded. Please return to the Quarantine page and try again</title>
        <link>https://wiki.pscs.co.uk/how_to:the_message_could_not_be_loaded._please_return_to_the_quarantine_page_and_try_again?rev=1542192349&amp;do=diff</link>
        <description>The message could not be loaded. Please return to the Quarantine page and try again

This error normally means the message file has been deleted from the hard disk (probably by a virus scanner or something else on the PC).

If you can find the message in the VPOP3 settings (Settings</description>
    </item>
    <item rdf:about="https://wiki.pscs.co.uk/how_to:1069_-_login_failure_-_error_when_starting_vpop3db_service?rev=1573659355&amp;do=diff">
        <dc:format>text/html</dc:format>
        <dc:date>2019-11-13T15:35:55+00:00</dc:date>
        <dc:creator>Anonymous (anonymous@undisclosed.example.com)</dc:creator>
        <title>1069 or 7000 Login Failure error when starting VPOP3DB service</title>
        <link>https://wiki.pscs.co.uk/how_to:1069_-_login_failure_-_error_when_starting_vpop3db_service?rev=1573659355&amp;do=diff</link>
        <description>1069 or 7000 Login Failure error when starting VPOP3DB service

A 1069 or 7000 login failure error when starting the VPOP3DB service usually means that something is &#039;wrong&#039; with the vpop3postgres account in Windows - the password may have expired, or someone may have reset the password.</description>
    </item>
    <item rdf:about="https://wiki.pscs.co.uk/how_to:10054?rev=1542192349&amp;do=diff">
        <dc:format>text/html</dc:format>
        <dc:date>2018-11-14T10:45:49+00:00</dc:date>
        <dc:creator>Anonymous (anonymous@undisclosed.example.com)</dc:creator>
        <title>Socket Error 10054 - The virtual circuit was reset by the remote end</title>
        <link>https://wiki.pscs.co.uk/how_to:10054?rev=1542192349&amp;do=diff</link>
        <description>Socket Error 10054 - The virtual circuit was reset by the remote end

Error 10054 means that the connection between VPOP3 and a remote computer (eg the ISP or another computer on your LAN) was disconnected by something outside of VPOP3.

This is often caused by anti-virus software or Internet security/firewall on the VPOP3 machine but it could be any of a number of things. Any software or hardware that is sitting between VPOP3 and the ISP could be the root cause.</description>
    </item>
    <item rdf:about="https://wiki.pscs.co.uk/how_to:allowing_mail_relay_through_vpop3?rev=1747814238&amp;do=diff">
        <dc:format>text/html</dc:format>
        <dc:date>2025-05-21T07:57:18+00:00</dc:date>
        <dc:creator>Anonymous (anonymous@undisclosed.example.com)</dc:creator>
        <title>How To Allow Mail Relay Through VPOP3</title>
        <link>https://wiki.pscs.co.uk/how_to:allowing_mail_relay_through_vpop3?rev=1747814238&amp;do=diff</link>
        <description>How To Allow Mail Relay Through VPOP3

If you are allowing remote access into VPOP3 to collect mail then you may also want those remote users to be able to send their outgoing mail through VPOP3 as well.

This is more complex than allowing users to collect mail, because, by default, SMTP connections are not authenticated. This means that when someone tries to send a message through VPOP3, VPOP3 doesn&#039;t know who that user is. This can cause a problem if unauthorised users try to send mail through…</description>
    </item>
    <item rdf:about="https://wiki.pscs.co.uk/how_to:c_error_popup?rev=1542192349&amp;do=diff">
        <dc:format>text/html</dc:format>
        <dc:date>2018-11-14T10:45:49+00:00</dc:date>
        <dc:creator>Anonymous (anonymous@undisclosed.example.com)</dc:creator>
        <title>C++ Error Popup</title>
        <link>https://wiki.pscs.co.uk/how_to:c_error_popup?rev=1542192349&amp;do=diff</link>
        <description>C++ Error Popup

If VPOP3 crashes with a C++ error popup window, that means that an &#039;exception&#039; has been thrown - something unusual has happened, and VPOP3 doesn&#039;t know how to recover automatically.

Often these are due to database errors.

There are two places you can look for the cause of the error:</description>
    </item>
    <item rdf:about="https://wiki.pscs.co.uk/how_to:calendars_on_em_client?rev=1542192349&amp;do=diff">
        <dc:format>text/html</dc:format>
        <dc:date>2018-11-14T10:45:49+00:00</dc:date>
        <dc:creator>Anonymous (anonymous@undisclosed.example.com)</dc:creator>
        <title>Calendars on eM Client</title>
        <link>https://wiki.pscs.co.uk/how_to:calendars_on_em_client?rev=1542192349&amp;do=diff</link>
        <description>Calendars on eM Client

If you have used CalDAV calendars on Mozilla Lightning/Sunbird, then the eM Client configuration is quite different, but simple.

To add a CalDAV account to eM Client

	*  Go to Tools -&gt; Accounts
	*  Click New Account...
	*  Open the</description>
    </item>
    <item rdf:about="https://wiki.pscs.co.uk/how_to:create_an_ssl_certificate?rev=1774261123&amp;do=diff">
        <dc:format>text/html</dc:format>
        <dc:date>2026-03-23T10:18:43+00:00</dc:date>
        <dc:creator>Anonymous (anonymous@undisclosed.example.com)</dc:creator>
        <title>How to create an SSL Certificate</title>
        <link>https://wiki.pscs.co.uk/how_to:create_an_ssl_certificate?rev=1774261123&amp;do=diff</link>
        <description>How to create an SSL Certificate

VPOP3 Enterprise supports SSL certificates for encrypted sessions.

The basic mechanism to create an SSL certificate is that you have to generate a CSR (Certificate Signing Request) then send that to a CA (Certificate Authority) who will sign your certificate and give you the certificate back.</description>
    </item>
    <item rdf:about="https://wiki.pscs.co.uk/how_to:delete_a_user?rev=1542192349&amp;do=diff">
        <dc:format>text/html</dc:format>
        <dc:date>2018-11-14T10:45:49+00:00</dc:date>
        <dc:creator>Anonymous (anonymous@undisclosed.example.com)</dc:creator>
        <title>How to Delete a User</title>
        <link>https://wiki.pscs.co.uk/how_to:delete_a_user?rev=1542192349&amp;do=diff</link>
        <description>How to Delete a User

To delete a user from VPOP3, go to Users -&gt; Accounts, select the user you wish to delete, and press the Delete button.

Deleting an administrator

You cannot delete the user as whom you are currently logged into the VPOP3 settings (e.g.</description>
    </item>
    <item rdf:about="https://wiki.pscs.co.uk/how_to:err_password_supplied_for_xx_is_incorrect?rev=1542192349&amp;do=diff">
        <dc:format>text/html</dc:format>
        <dc:date>2018-11-14T10:45:49+00:00</dc:date>
        <dc:creator>Anonymous (anonymous@undisclosed.example.com)</dc:creator>
        <title>-ERR Password supplied for &quot;xx&quot; is incorrect</title>
        <link>https://wiki.pscs.co.uk/how_to:err_password_supplied_for_xx_is_incorrect?rev=1542192349&amp;do=diff</link>
        <description>-ERR Password supplied for &quot;xx&quot; is incorrect

If you receive a &#039;POP3 Client Error&#039; something like:

-ERR Password supplied for “xx” is incorrect

this means that the password on the &#039;In Mail&#039; tab in VPOP3 for the indicated user is entered incorrectly.</description>
    </item>
    <item rdf:about="https://wiki.pscs.co.uk/how_to:error_message_handling?rev=1542192349&amp;do=diff">
        <dc:format>text/html</dc:format>
        <dc:date>2018-11-14T10:45:49+00:00</dc:date>
        <dc:creator>Anonymous (anonymous@undisclosed.example.com)</dc:creator>
        <title>Error Message Handling</title>
        <link>https://wiki.pscs.co.uk/how_to:error_message_handling?rev=1542192349&amp;do=diff</link>
        <description>Error Message Handling

VPOP3 will normally send an error message to the Main Administrator every time it encounters an error. We recommend you leave it like this in most cases - if an error message occurs repeatedly, then it usually means there&#039;s an underlying problem which needs resolving rather than ignoring.</description>
    </item>
    <item rdf:about="https://wiki.pscs.co.uk/how_to:error_messages?rev=1759764097&amp;do=diff">
        <dc:format>text/html</dc:format>
        <dc:date>2025-10-06T15:21:37+00:00</dc:date>
        <dc:creator>Anonymous (anonymous@undisclosed.example.com)</dc:creator>
        <title>Error Messages</title>
        <link>https://wiki.pscs.co.uk/how_to:error_messages?rev=1759764097&amp;do=diff</link>
        <description>Error Messages

This is the place to look if you are trying to trouble shoot a problem and you have received or have access to a specific error message or error code. If instead your problem is that something you think is set up correctly is not working then the best place to look would be the</description>
    </item>
    <item rdf:about="https://wiki.pscs.co.uk/how_to:invalid_helo_name?rev=1542192349&amp;do=diff">
        <dc:format>text/html</dc:format>
        <dc:date>2018-11-14T10:45:49+00:00</dc:date>
        <dc:creator>Anonymous (anonymous@undisclosed.example.com)</dc:creator>
        <title>SMTP error &#039;Invalid HELO name&#039;</title>
        <link>https://wiki.pscs.co.uk/how_to:invalid_helo_name?rev=1542192349&amp;do=diff</link>
        <description>SMTP error &#039;Invalid HELO name&#039;

When sending mail you may get an error from the remote SMTP server saying something like &#039;Invalid HELO name&#039;

This happens if the host name configured in VPOP3 does not look like a valid Internet host name (e.g. &#039;mail.domain.com&#039;). Some SMTP servers don&#039;t bother checking this value because it has no authentication value at all, but a few do check that it looks correct.</description>
    </item>
    <item rdf:about="https://wiki.pscs.co.uk/how_to:mail_not_downloading_from_isp?rev=1775498387&amp;do=diff">
        <dc:format>text/html</dc:format>
        <dc:date>2026-04-06T17:59:47+00:00</dc:date>
        <dc:creator>Anonymous (anonymous@undisclosed.example.com)</dc:creator>
        <title>Mail Not Downloading From ISP</title>
        <link>https://wiki.pscs.co.uk/how_to:mail_not_downloading_from_isp?rev=1775498387&amp;do=diff</link>
        <description>Mail Not Downloading From ISP

This normally happens because you have told VPOP3 to Leave Messages On Server (on the Mail Connectors -&gt; Mail Collectors -&gt; (name) -&gt; POP3 General tab). If you do this, VPOP3 will leave messages on the ISP&#039;s mail server for several days, and remember that it has already downloaded them. Then, the next time it connects it will see that there are some messages waiting, but it may find that it has already downloaded them, so it won&#039;t download them again.</description>
    </item>
    <item rdf:about="https://wiki.pscs.co.uk/how_to:make_vpop3_redownload_messages_from_isp?rev=1775498220&amp;do=diff">
        <dc:format>text/html</dc:format>
        <dc:date>2026-04-06T17:57:00+00:00</dc:date>
        <dc:creator>Anonymous (anonymous@undisclosed.example.com)</dc:creator>
        <title>How to make VPOP3 re-download POP3 messages from the ISP</title>
        <link>https://wiki.pscs.co.uk/how_to:make_vpop3_redownload_messages_from_isp?rev=1775498220&amp;do=diff</link>
        <description>How to make VPOP3 re-download POP3 messages from the ISP

If you have the VPOP3 Mail Collector setting Leave Mail On Server enabled, then VPOP3 will leave your messages on the ISP POP3 server for the specified number of days after downloading it.

If, during this time, you want to make VPOP3 download those messages again, then you can do so.</description>
    </item>
    <item rdf:about="https://wiki.pscs.co.uk/how_to:mozilla_thunderbird?rev=1542192349&amp;do=diff">
        <dc:format>text/html</dc:format>
        <dc:date>2018-11-14T10:45:49+00:00</dc:date>
        <dc:creator>Anonymous (anonymous@undisclosed.example.com)</dc:creator>
        <title>How to configure Mozilla Thunderbird</title>
        <link>https://wiki.pscs.co.uk/how_to:mozilla_thunderbird?rev=1542192349&amp;do=diff</link>
        <description>How to configure Mozilla Thunderbird

This article won&#039;t show you all the possible settings in Thunderbird, because there are so many. Thunderbird is one of the most powerful &amp; flexible email clients available at the time of writing, especially if you use IMAP4 (with VPOP3 Enterprise).</description>
    </item>
    <item rdf:about="https://wiki.pscs.co.uk/how_to:mx_send_warning?rev=1542192349&amp;do=diff">
        <dc:format>text/html</dc:format>
        <dc:date>2018-11-14T10:45:49+00:00</dc:date>
        <dc:creator>Anonymous (anonymous@undisclosed.example.com)</dc:creator>
        <title>MX Send Warning - .....</title>
        <link>https://wiki.pscs.co.uk/how_to:mx_send_warning?rev=1542192349&amp;do=diff</link>
        <description>MX Send Warning - .....

If you see the text &#039;MX Send Warning - &lt;error message&gt;&#039; in the VPOP3 status monitor, that means that VPOP3 is trying to send a message to another mail server using the MX send method (direct to the recipient&#039;s mail server) and</description>
    </item>
    <item rdf:about="https://wiki.pscs.co.uk/how_to:outlook_2007?rev=1542192349&amp;do=diff">
        <dc:format>text/html</dc:format>
        <dc:date>2018-11-14T10:45:49+00:00</dc:date>
        <dc:creator>Anonymous (anonymous@undisclosed.example.com)</dc:creator>
        <title>How to configure Outlook 2007</title>
        <link>https://wiki.pscs.co.uk/how_to:outlook_2007?rev=1542192349&amp;do=diff</link>
        <description>How to configure Outlook 2007

Email

SMTP Authentication

To set up SMTP authentication in Outlook 2007, if your VPOP3 requires it, go to Tools -&gt; Account Settings, select your email account and press Change.... 



Then, press the More Settings... button</description>
    </item>
    <item rdf:about="https://wiki.pscs.co.uk/how_to:outlook_2010?rev=1542192349&amp;do=diff">
        <dc:format>text/html</dc:format>
        <dc:date>2018-11-14T10:45:49+00:00</dc:date>
        <dc:creator>Anonymous (anonymous@undisclosed.example.com)</dc:creator>
        <title>How to configure Outlook 2010</title>
        <link>https://wiki.pscs.co.uk/how_to:outlook_2010?rev=1542192349&amp;do=diff</link>
        <description>How to configure Outlook 2010

In many ways, configuring Outlook 2010 is a similar to configuring Outlook 2007. The biggest difference you are likely to notice is the new “Ribbon” interface, in place of the traditional menu bar (File, Edit, View, etc.)

Email</description>
    </item>
    <item rdf:about="https://wiki.pscs.co.uk/how_to:pop3_client_problem?rev=1542192349&amp;do=diff">
        <dc:format>text/html</dc:format>
        <dc:date>2018-11-14T10:45:49+00:00</dc:date>
        <dc:creator>Anonymous (anonymous@undisclosed.example.com)</dc:creator>
        <title>VPOP3 - POP3 Client Problem</title>
        <link>https://wiki.pscs.co.uk/how_to:pop3_client_problem?rev=1542192349&amp;do=diff</link>
        <description>VPOP3 - POP3 Client Problem

These errors occur whilst VPOP3 is communicating with your ISP&#039;s POP3 mail server to retrieve your mail.

The server connection was closed unexpectedly

If the message text is
Error with Pop3 Client (XXXX (YY))
The server connection was closed unexpectedly</description>
    </item>
    <item rdf:about="https://wiki.pscs.co.uk/how_to:postgresql_server_won_t_start_due_to_damaged_log_files?rev=1542192349&amp;do=diff">
        <dc:format>text/html</dc:format>
        <dc:date>2018-11-14T10:45:49+00:00</dc:date>
        <dc:creator>Anonymous (anonymous@undisclosed.example.com)</dc:creator>
        <title>PostgreSQL server won&#039;t start due to damaged log files</title>
        <link>https://wiki.pscs.co.uk/how_to:postgresql_server_won_t_start_due_to_damaged_log_files?rev=1542192349&amp;do=diff</link>
        <description>PostgreSQL server won&#039;t start due to damaged log files

If the PostgreSQL server won&#039;t start at all, because its transaction logs are damaged, you will probably need to recreate the database store totally.

To rebuild the database:

	*  Open a command prompt and find the VPOP\pgsql folder</description>
    </item>
    <item rdf:about="https://wiki.pscs.co.uk/how_to:problems_accessing_vpop3_settings?rev=1542192349&amp;do=diff">
        <dc:format>text/html</dc:format>
        <dc:date>2018-11-14T10:45:49+00:00</dc:date>
        <dc:creator>Anonymous (anonymous@undisclosed.example.com)</dc:creator>
        <title>Problems accessing VPOP3 Settings</title>
        <link>https://wiki.pscs.co.uk/how_to:problems_accessing_vpop3_settings?rev=1542192349&amp;do=diff</link>
        <description>Problems accessing VPOP3 Settings

If you have problems accessing the VPOP3 settings:

	*  Go to Start -&gt; Programs -&gt; VPOP3 -&gt; Configure VPOP3 on the VPOP3 computer. That should open up a web browser and take you to the login page
	*  If VPOP3 doesn&#039;t show the login page, and shows a &#039;403&#039; error page instead, that means that the access restrictions for the WebMail service have been restricted so that this computer cannot access the WebMail service.</description>
    </item>
    <item rdf:about="https://wiki.pscs.co.uk/how_to:repairing_corrupted_database?rev=1705318545&amp;do=diff">
        <dc:format>text/html</dc:format>
        <dc:date>2024-01-15T11:35:45+00:00</dc:date>
        <dc:creator>Anonymous (anonymous@undisclosed.example.com)</dc:creator>
        <title>Repairing corrupted database</title>
        <link>https://wiki.pscs.co.uk/how_to:repairing_corrupted_database?rev=1705318545&amp;do=diff</link>
        <description>Repairing corrupted database

With PostgreSQL (as with most high-end databases) the database system will automatically recover after power failures etc, if it can. If it can&#039;t then there is no manual &#039;repair&#039; function, because the data cannot totally be recovered (or it would automatically have been recovered).</description>
    </item>
    <item rdf:about="https://wiki.pscs.co.uk/how_to:router_problem?rev=1542192349&amp;do=diff">
        <dc:format>text/html</dc:format>
        <dc:date>2018-11-14T10:45:49+00:00</dc:date>
        <dc:creator>Anonymous (anonymous@undisclosed.example.com)</dc:creator>
        <title>Router Problem error messages</title>
        <link>https://wiki.pscs.co.uk/how_to:router_problem?rev=1542192349&amp;do=diff</link>
        <description>Router Problem error messages

If you get an error message to the VPOP3 administrator with subject Router Problem and text
Local Distribute to &lt;username&gt; Failed
Error: Database Error &quot;ERROR: could not open file &quot;base/&lt;number&gt;/&lt;number&gt;&quot;: Permission denied&quot;</description>
    </item>
    <item rdf:about="https://wiki.pscs.co.uk/how_to:sender_domain_must_resolve?rev=1542192349&amp;do=diff">
        <dc:format>text/html</dc:format>
        <dc:date>2018-11-14T10:45:49+00:00</dc:date>
        <dc:creator>Anonymous (anonymous@undisclosed.example.com)</dc:creator>
        <title>Sender Domain Must Resolve</title>
        <link>https://wiki.pscs.co.uk/how_to:sender_domain_must_resolve?rev=1542192349&amp;do=diff</link>
        <description>Sender Domain Must Resolve

If you receive an &#039;SMTP Client Error&#039; something like:

451 (user@domain.com) Sender Domain Must Resolve

this means that the ISP&#039;s mail server cannot find the domain.com part of the email address.

Often this means that the FROM address of the message is invalid, or that the</description>
    </item>
    <item rdf:about="https://wiki.pscs.co.uk/how_to:signing_outgoing_mail_with_dkim?rev=1595413960&amp;do=diff">
        <dc:format>text/html</dc:format>
        <dc:date>2020-07-22T10:32:40+00:00</dc:date>
        <dc:creator>Anonymous (anonymous@undisclosed.example.com)</dc:creator>
        <title>Signing outgoing mail with DKIM</title>
        <link>https://wiki.pscs.co.uk/how_to:signing_outgoing_mail_with_dkim?rev=1595413960&amp;do=diff</link>
        <description>Signing outgoing mail with DKIM

DKIM, also known as DomainKeys Identified Mail, is a form of email authentication that digitally signs emails to prove that they were sent from authorized domains and aren&#039;t fake emails. Companies like Google and Yahoo use DKIM to sign their emails and it is becoming ever more popular.</description>
    </item>
    <item rdf:about="https://wiki.pscs.co.uk/how_to:smtp_client_problem?rev=1542192349&amp;do=diff">
        <dc:format>text/html</dc:format>
        <dc:date>2018-11-14T10:45:49+00:00</dc:date>
        <dc:creator>Anonymous (anonymous@undisclosed.example.com)</dc:creator>
        <title>VPOP3 - SMTP Client Problem</title>
        <link>https://wiki.pscs.co.uk/how_to:smtp_client_problem?rev=1542192349&amp;do=diff</link>
        <description>VPOP3 - SMTP Client Problem

These errors occur whilst VPOP3 is communicating with your ISP&#039;s SMTP mail server to send your mail.

If the message text is:
Error with SMTP Client (XXXX (YY))
The server connection was closed unexpectedly 
Then this means that the the connection between VPOP3 and your ISP&#039;s SMTP mail server was closed when VPOP3 did not expect it to be. This can be caused by the network connection failing or a bug in the ISP&#039;s mail server which drops the connection in abnormal circ…</description>
    </item>
    <item rdf:about="https://wiki.pscs.co.uk/how_to:spam_filter_not_working?rev=1542192349&amp;do=diff">
        <dc:format>text/html</dc:format>
        <dc:date>2018-11-14T10:45:49+00:00</dc:date>
        <dc:creator>Anonymous (anonymous@undisclosed.example.com)</dc:creator>
        <title>Spam filter not working</title>
        <link>https://wiki.pscs.co.uk/how_to:spam_filter_not_working?rev=1542192349&amp;do=diff</link>
        <description>Spam filter not working

If the VPOP3 spam filter appears not to be working at all, the first thing to do is to look at the message headers of an incoming message to see if the spam filter is being run at all.

Check to see if a header line beginning with X-VPOP3-Spam</description>
    </item>
    <item rdf:about="https://wiki.pscs.co.uk/how_to:spanish_webmail_language_file?rev=1542192349&amp;do=diff">
        <dc:format>text/html</dc:format>
        <dc:date>2018-11-14T10:45:49+00:00</dc:date>
        <dc:creator>Anonymous (anonymous@undisclosed.example.com)</dc:creator>
        <title>Spanish Webmail Language File</title>
        <link>https://wiki.pscs.co.uk/how_to:spanish_webmail_language_file?rev=1542192349&amp;do=diff</link>
        <description>Spanish Webmail Language File

Copy/paste the text below to a file &#039;spanish.lng&#039; or &#039;espanol.lng&#039; in the VPOP3 directory. (Spanish users, feel free to update/correct the text below) 


#login page
logintitle=VPOP3 Login
webadminlogin=web admin login
webmaillogin=web mail login
enterusername=Especificar aca el usuario de Correo
bookmarksnotsupported=Disculpe, pero su navegador no soporta esta funcion.
loginfailed=Login Fallido - Favor reintente nuevamente
invalidlogin=Detalles del login inválidos…</description>
    </item>
    <item rdf:about="https://wiki.pscs.co.uk/how_to:timeout_while_vpop3db_is_starting?rev=1542192349&amp;do=diff">
        <dc:format>text/html</dc:format>
        <dc:date>2018-11-14T10:45:49+00:00</dc:date>
        <dc:creator>Anonymous (anonymous@undisclosed.example.com)</dc:creator>
        <title>Timeout while VPOP3DB is starting</title>
        <link>https://wiki.pscs.co.uk/how_to:timeout_while_vpop3db_is_starting?rev=1542192349&amp;do=diff</link>
        <description>Timeout while VPOP3DB is starting

(Note that VPOP3 v6.11 and later, the service startup system has changed so it should not suffer from this problem)

When VPOP3DB starts up, the service control manager component waits a set time for a response from the database server before it knows the service has started. If the PC is going slow (eg after a Windows update or if the PC is just slow) then this wait may not be long enough.</description>
    </item>
    <item rdf:about="https://wiki.pscs.co.uk/how_to:total_rebuild_of_database?rev=1542192349&amp;do=diff">
        <dc:format>text/html</dc:format>
        <dc:date>2018-11-14T10:45:49+00:00</dc:date>
        <dc:creator>Anonymous (anonymous@undisclosed.example.com)</dc:creator>
        <title>Total Rebuild of Database</title>
        <link>https://wiki.pscs.co.uk/how_to:total_rebuild_of_database?rev=1542192349&amp;do=diff</link>
        <description>Total Rebuild of Database

If you suspect database corruption, sometimes the best thing to do is to totally rebuild the database. This involves six steps:

	*  Stop VPOP3
	*  Backup Database
	*  Delete Database
	*  Re-create Database
	*  Restore/Create Database</description>
    </item>
    <item rdf:about="https://wiki.pscs.co.uk/how_to:transmission_receipt?rev=1542192349&amp;do=diff">
        <dc:format>text/html</dc:format>
        <dc:date>2018-11-14T10:45:49+00:00</dc:date>
        <dc:creator>Anonymous (anonymous@undisclosed.example.com)</dc:creator>
        <title>Transmission Receipt Message</title>
        <link>https://wiki.pscs.co.uk/how_to:transmission_receipt?rev=1542192349&amp;do=diff</link>
        <description>Transmission Receipt Message

This is not an error message, but we are listing it here because it confuses some people.

VPOP3 sends a &#039;Transmission Receipt&#039; when a message is sent out, and it contains a header asking for the receipt. The default configuration is that it will send the transmission receipt if the sender asks for a read receipt.</description>
    </item>
    <item rdf:about="https://wiki.pscs.co.uk/how_to:troubleshooting_tips?rev=1542192349&amp;do=diff">
        <dc:format>text/html</dc:format>
        <dc:date>2018-11-14T10:45:49+00:00</dc:date>
        <dc:creator>Anonymous (anonymous@undisclosed.example.com)</dc:creator>
        <title>Troubleshooting Tips</title>
        <link>https://wiki.pscs.co.uk/how_to:troubleshooting_tips?rev=1542192349&amp;do=diff</link>
        <description>Troubleshooting Tips

Telnet

One of the most basic, and useful, tools for troubleshooting email systems is a Telnet client. 

Installing Telnet Client

Unfortunately, since Windows XP, Microsoft do not install the Telnet client into Windows by default, so you may need to install the Telnet client yourself.</description>
    </item>
    <item rdf:about="https://wiki.pscs.co.uk/how_to:upgrade_vpop3?rev=1542192349&amp;do=diff">
        <dc:format>text/html</dc:format>
        <dc:date>2018-11-14T10:45:49+00:00</dc:date>
        <dc:creator>Anonymous (anonymous@undisclosed.example.com)</dc:creator>
        <title>How To Upgrade VPOP3</title>
        <link>https://wiki.pscs.co.uk/how_to:upgrade_vpop3?rev=1542192349&amp;do=diff</link>
        <description>How To Upgrade VPOP3

Note: if you are upgrading to VPOP3 version 5 or later from version 4 or earlier, please see How To Upgrade VPOP3 to version 5

Upgrading VPOP3 is a straightforward process. Download VPOP3 from our web site and ideally back up your current installation just in case something goes wrong. Then simply run the installer that you downloaded and install it over the top of your existing VPOP3. All your settings and mail will be preserved.</description>
    </item>
    <item rdf:about="https://wiki.pscs.co.uk/how_to:upgrade_vpop3_to_version_5?rev=1573227472&amp;do=diff">
        <dc:format>text/html</dc:format>
        <dc:date>2019-11-08T15:37:52+00:00</dc:date>
        <dc:creator>Anonymous (anonymous@undisclosed.example.com)</dc:creator>
        <title>How To Upgrade VPOP3 to version 5 or later</title>
        <link>https://wiki.pscs.co.uk/how_to:upgrade_vpop3_to_version_5?rev=1573227472&amp;do=diff</link>
        <description>How To Upgrade VPOP3 to version 5 or later

Upgrading VPOP3 is usually a straightforward process. Download VPOP3 from our web site and back up your current installation just in case something goes wrong. Then simply run the installer that you downloaded and install it over the top of your existing VPOP3. All your settings and mail will be preserved.</description>
    </item>
    <item rdf:about="https://wiki.pscs.co.uk/how_to:upgrade_vpop3_to_version_7?rev=1593427438&amp;do=diff">
        <dc:format>text/html</dc:format>
        <dc:date>2020-06-29T10:43:58+00:00</dc:date>
        <dc:creator>Anonymous (anonymous@undisclosed.example.com)</dc:creator>
        <title>How to upgrade VPOP3 to version 7 or later from version 6 or earlier</title>
        <link>https://wiki.pscs.co.uk/how_to:upgrade_vpop3_to_version_7?rev=1593427438&amp;do=diff</link>
        <description>How to upgrade VPOP3 to version 7 or later from version 6 or earlier

As usual the process to upgrade is simply to install the later version over your existing installation (do not uninstall anything first). The below is technical information detailing an extra step performed by the installer in this particular upgrade step.</description>
    </item>
    <item rdf:about="https://wiki.pscs.co.uk/how_to:upgrade_vpop3_to_version_8?rev=1599145654&amp;do=diff">
        <dc:format>text/html</dc:format>
        <dc:date>2020-09-03T15:07:34+00:00</dc:date>
        <dc:creator>Anonymous (anonymous@undisclosed.example.com)</dc:creator>
        <title>Upgrading VPOP3 to version 8.x from v7 or earlier</title>
        <link>https://wiki.pscs.co.uk/how_to:upgrade_vpop3_to_version_8?rev=1599145654&amp;do=diff</link>
        <description>Upgrading VPOP3 to version 8.x from v7 or earlier

VPOP3 v8.x uses PostgreSQL 10 as its database engine, which is the latest supported 32 bit version of PostgreSQL. Later versions of PostgreSQL are 64-bit only, which means we cannot use them while continuing to support 32 bit versions of Windows.</description>
    </item>
    <item rdf:about="https://wiki.pscs.co.uk/how_to:upgrade_vpop3_to_version_9?rev=1773866994&amp;do=diff">
        <dc:format>text/html</dc:format>
        <dc:date>2026-03-18T20:49:54+00:00</dc:date>
        <dc:creator>Anonymous (anonymous@undisclosed.example.com)</dc:creator>
        <title>Upgrading VPOP3 to version 9.x from v7 or v8</title>
        <link>https://wiki.pscs.co.uk/how_to:upgrade_vpop3_to_version_9?rev=1773866994&amp;do=diff</link>
        <description>Upgrading VPOP3 to version 9.x from v7 or v8

VPOP3 v9 and later requires a 64 bit version of Windows 8.1 or later 

VPOP3 v9.x uses PostgreSQL 18 as its database engine. This can only easily be upgraded from PostgreSQL 9.3 or later, which means it must be an upgrade of VPOP3 v7 or later. If you are using an earlier version of VPOP3, then upgrade it to v8.7 first, then upgrade to v9 or later</description>
    </item>
    <item rdf:about="https://wiki.pscs.co.uk/how_to:upgrading_database_software?rev=1542192349&amp;do=diff">
        <dc:format>text/html</dc:format>
        <dc:date>2018-11-14T10:45:49+00:00</dc:date>
        <dc:creator>Anonymous (anonymous@undisclosed.example.com)</dc:creator>
        <title>Upgrading PostgreSQL Database Software</title>
        <link>https://wiki.pscs.co.uk/how_to:upgrading_database_software?rev=1542192349&amp;do=diff</link>
        <description>Upgrading PostgreSQL Database Software

To upgrade the PostgreSQL database software used by VPOP3

	*  stop VPOP3
	*  backup the database (&lt;http://wiki.pscs.co.uk/how_to;backup_vpop3#manual_database_backup1&gt;)
	*  uninstall PostgreSQL (from within Windows) if necessary
	*  rename the VPOP3\pgsql folder to something else</description>
    </item>
    <item rdf:about="https://wiki.pscs.co.uk/how_to:using_advanced_vpop3_features_with_lan_forwarding?rev=1542192349&amp;do=diff">
        <dc:format>text/html</dc:format>
        <dc:date>2018-11-14T10:45:49+00:00</dc:date>
        <dc:creator>Anonymous (anonymous@undisclosed.example.com)</dc:creator>
        <title>Using VPOP3 Advanced Features with LAN Forwarding</title>
        <link>https://wiki.pscs.co.uk/how_to:using_advanced_vpop3_features_with_lan_forwarding?rev=1542192349&amp;do=diff</link>
        <description>Using VPOP3 Advanced Features with LAN Forwarding

If you are wanting to use any of VPOP3&#039;s advanced features (such as mailing lists, message monitoring, wildcard aliases etc) because you are LAN forwarding to a less capable server, then you will usually need to have VPOP3 do all its normal message routing functions initially, then, as the final stage have it forward the messages on to the other server.</description>
    </item>
    <item rdf:about="https://wiki.pscs.co.uk/how_to:vpop3_is_responding_slowly?rev=1542192349&amp;do=diff">
        <dc:format>text/html</dc:format>
        <dc:date>2018-11-14T10:45:49+00:00</dc:date>
        <dc:creator>Anonymous (anonymous@undisclosed.example.com)</dc:creator>
        <title>VPOP3 Is Responding Slowly</title>
        <link>https://wiki.pscs.co.uk/how_to:vpop3_is_responding_slowly?rev=1542192349&amp;do=diff</link>
        <description>VPOP3 Is Responding Slowly

If VPOP3 is responding slowly to users there are several common causes:

	*  The VPOP3 server disk may be badly fragmented. Defragment the server disk(s). Note that sometimes the Windows defragmenter will say that the disk doesn&#039;t need defragmenting even if it does, so it is best to do it anyway. Also, there is a better free defragmenter available called</description>
    </item>
    <item rdf:about="https://wiki.pscs.co.uk/how_to:vpop3db_service_doesn_t_exist?rev=1542192349&amp;do=diff">
        <dc:format>text/html</dc:format>
        <dc:date>2018-11-14T10:45:49+00:00</dc:date>
        <dc:creator>Anonymous (anonymous@undisclosed.example.com)</dc:creator>
        <title>VPOP3DB Service doesn&#039;t exist</title>
        <link>https://wiki.pscs.co.uk/how_to:vpop3db_service_doesn_t_exist?rev=1542192349&amp;do=diff</link>
        <description>VPOP3DB Service doesn&#039;t exist

If VPOP3 v3 or later won&#039;t start, and you find that the VPOP3DB (or PostgreSQL-VPOP3) service does not exist in the Windows Services list, it may be that you have just moved VPOP3 and made a mistake following the move procedure or something has removed the service for some reason.</description>
    </item>
</rdf:RDF>
