PSCS Wiki

Misc -> Advanced Tab

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

Misc -> Advanced Tab Settings -> Misc Settings -> Advanced You will normally not need to change any settings on this page unless VPOP3 technical support have suggested it. If you do make changes, and want to go back to the original settings, the Restore Defaults button will restore the settings to their defaults.

GDPR for hosted VPOP3 service

Anonymous (anonymous@undisclosed.example.com) — 2025-10-14T15:43:01+00:00

GDPR for hosted VPOP3 service (Since Brexit, the UK has “UK GDPR” instead of “EU GDPR”, so this document refers to UK GDPR) Also see GDPR for VPOP3 as most of that applies to the VPOP3 hosting service as well. This Data Processing Agreement is part of our hosted VPOP3 service terms. You can view the revision history by clicking on the 'clock' icon to the right.

Seeing where a message came from

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

Seeing where a message came from Sometimes you need to check to see where a message really came from. The 'From:' email address is easily forged, so that cannot be relied upon. The first thing you have to do is to get the full message headers. These may look daunting, but are very useful for problem diagnosis.

Mail Sender Advanced Settings

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

Mail Sender Advanced Settings Mail Connectors -> Mail Senders -> (name) -> Advanced Advanced Domain Filtering For VPOP3 v6.11 and later, see the Domain Filtering section of the user manual. The Domain Filtering box lets you restrict which email messages are sent via this Mail Sender. You specify each rule on a separate line, and the message will be sent if it matches any sender rule

Performance Requirements

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

Performance Requirements The performance requirements for VPOP3 depends on many factors, so we can't give specific details for any scenario. How to detect limiting factors * Use the Windows Performance Monitor (perfmon.msc) * Add counters for:

Repairing corrupted database

Anonymous (anonymous@undisclosed.example.com) — 2024-01-15T11:35:45+00:00

Repairing corrupted database With PostgreSQL (as with most high-end databases) the database system will automatically recover after power failures etc, if it can. If it can't then there is no manual 'repair' function, because the data cannot totally be recovered (or it would automatically have been recovered).

How to upgrade VPOP3 to version 7 or later from version 6 or earlier

Anonymous (anonymous@undisclosed.example.com) — 2020-06-29T10:43:58+00:00

How to upgrade VPOP3 to version 7 or later from version 6 or earlier As usual the process to upgrade is simply to install the later version over your existing installation (do not uninstall anything first). The below is technical information detailing an extra step performed by the installer in this particular upgrade step.

VPOP3 is using a lot of disk space

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

VPOP3 is using a lot of disk space If VPOP3 is using a lot of disk space, the problem is usually that there is lots of data there, so it has to use the disk space. Message Storage In VPOP3 version 5 and later, all users' messages are stored in the database, so they will occupy space in the VPOP3\pgsql\data folder.

Spamfilter Whitelist & Blacklist

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

Spamfilter Whitelist & Blacklist The VPOP3 spamfilter has a whitelist and a blacklist for sender addresses. It also has a whitelist and blacklist for words/phrases. You can view these lists in the VPOP3 settings by going to Settings -> Spamfilter ->

Mail Not Downloading From ISP

Anonymous (anonymous@undisclosed.example.com) — 2026-04-06T17:59:47+00:00

Mail Not Downloading From ISP This normally happens because you have told VPOP3 to Leave Messages On Server (on the Mail Connectors -> Mail Collectors -> (name) -> POP3 General tab). If you do this, VPOP3 will leave messages on the ISP's mail server for several days, and remember that it has already downloaded them. Then, the next time it connects it will see that there are some messages waiting, but it may find that it has already downloaded them, so it won't download them again.

Move VPOP3 Version 3 or 4 to a new PC

Anonymous (anonymous@undisclosed.example.com) — 2019-11-12T16:09:08+00:00

Move VPOP3 Version 3 or 4 to a new PC Moving VPOP3 Version 3 or 4 to a new PC is slightly different from moving earlier versions, because of the database system. The summary of steps is: * Stop VPOP3 on the original PC * Manually make a backup of the database on the original PC

GDPR for VPOP3 self-hosted software

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

GDPR for VPOP3 self-hosted software VPOP3 is an email server program, it is not a service, so if you use VPOP3 on your own computer we are not a “data controller” or a “data processor” under GDPR rules as we never see any of your data (unless you give us permission to remotely connect to your PC for technical support purposes).

How To Encrypt Sessions

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

How To Encrypt Sessions VPOP3 Enterprise 2.6 and later supports SSL/STARTTLS encrypted sessions to VPOP3 itself. So, the email client or web browser will encrypt the data passed to VPOP3 so it cannot be intercepted. This requires an SSL Certificate to be created for VPOP3.

VPOP3 Not Starting Properly

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

VPOP3 Not Starting Properly If VPOP3 is not starting properly, then the first thing to check is whether the database server is starting. In VPOP3 v3 and later, VPOP3 uses a PostgreSQL Database server for data storage, so if the database server is not running, VPOP3 will not be able to start properly. In this case, the VPOP3.EXE process may appear in Task Manager, but it won't respond to anything, or it may appear in Task Manager and then stop after a short period.

POP3 Mail Collection

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

POP3 Mail Collection POP3 Mail Collection is when VPOP3 will collect mail from an external POP3 mailbox - for instance, from an Internet Provider. POP3 General This page tells VPOP3 how to collect mail. * POP3 Server Address - this is the name (or IP address) of the POP3 server from which you want VPOP3 to collect mail

SMTP Service -> Advanced Tab

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

SMTP Service -> Advanced Tab Services -> SMTP Server -> Advanced Tab Refuse SMTP Connections from This setting should be rarely needed, and should be normally left blank. It is here for historic purposes. If you put some text in this box, then VPOP3 will refuse any SMTP connections from clients whose 'HELO'/'EHLO' command data contains the text specified here as a substring. Eg, if this setting is set to '.myisp.com', then VPOP3 would refuse SMTP connections from any client which sends the c…

SMTP Relay Service FAQ

Anonymous (anonymous@undisclosed.example.com) — 2021-06-29T08:35:43+00:00

SMTP Relay Service FAQ We provide an SMTP Relay Service for many of our customers. The price starts from £40 (+VAT if applicable) per year, for up to 5000 messages, or 750MB, per month. How do I order the SMTP Relay Service? To order the SMTP relay service, either email

How to create an SSL Certificate

Anonymous (anonymous@undisclosed.example.com) — 2026-03-23T10:18:43+00:00

How to create an SSL Certificate VPOP3 Enterprise supports SSL certificates for encrypted sessions. The basic mechanism to create an SSL certificate is that you have to generate a CSR (Certificate Signing Request) then send that to a CA (Certificate Authority) who will sign your certificate and give you the certificate back.

Data stream contained NUL character

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

Data stream contained NUL character Description of the problem NUL characters (bytes with value 0) are not allowed in email messages and should not be transmitted over POP3, SMTP or IMAP4 except in certain circumstances. If an attachment contains such a byte it must be encoded using

Exchange 2007

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

Exchange 2007 You can link VPOP3 to Exchange Server, so that Exchange Server sends outgoing mail through VPOP3 and VPOP3 sends any incoming mail directly to Exchange Server. You should first of all set up VPOP3 to send and receive Internet email as normal.

How to configure Mozilla Thunderbird

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

How to configure Mozilla Thunderbird This article won't show you all the possible settings in Thunderbird, because there are so many. Thunderbird is one of the most powerful & flexible email clients available at the time of writing, especially if you use IMAP4 (with VPOP3 Enterprise).

Move VPOP3 Version 5 (or later) to a new PC

Anonymous (anonymous@undisclosed.example.com) — 2026-04-21T11:12:40+00:00

Move VPOP3 Version 5 (or later) to a new PC Moving VPOP3 Version 5 or later to a new PC is slightly different from moving earlier versions, because of the database system, which was introduced for version 3 and modified for version 5. The summary of steps is: * Stop VPOP3 on the original PC

How To Setup VPOP3 Service Security

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

How To Setup VPOP3 Service Security VPOP3 can be configured to restrict access to its various services depending on the client computer's IP address. This is useful if you want to allow access from only certain IP addresses (eg within your LAN) and prevent access from other IP addresses (eg the Internet).

VPOP3 Deleting messages as 'old' messages

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

VPOP3 Deleting messages as 'old' messages If VPOP3 says 'deleting old message' in the status window activity log that means that it has seen the unique ID of that message before, longer ago than the time specified for VPOP3 to leave messages on the server, so it thinks that the message is an old message, and so deletes it.

Message Archive -> Offline Tab

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

Message Archive -> Offline Tab Settings -> Message Archive -> Offline Tab. The Offline tab lets you tell VPOP3 to move old archived messages to an alternative store, such as CD/DVD or external drive etc. VPOP3 will create a ZIP file containing the old messages. The archive index will still remember the messages, and the name of the ZIP file they are contained in, so you will still be able to search for messages on date, sender, subject, etc, but not on the message content.

Settings -> Attachment Processing

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

Settings -> Attachment Processing The Attachment Processing page allows you to configure VPOP3 to perform two distinct functions on messages that contain attachments: * * Filtering The Filtering tab is divided into four main sections: Attachment Filtering

GDPR for other hosting services (eg web hosting)

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

GDPR for other hosting services (eg web hosting) As a hosted service provider, we are classed as a “Data Processor” under the GDPR regulations. For our hosting services: * Data is held in the UK. Data is not transmitted outside of the EU except at your explicit request or command.

IMAP4 Mail Protocol

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

IMAP4 Mail Protocol IMAP4 (Internet Mail Access Protocol version 4) is a more advanced protocol than POP3. With IMAP4 your mail is stored and manipulated on the mail server. So, if you move a message from one folder to the other, the message is moved on the server. If you send a message, your mail client will (usually) put a copy into your 'Sent Items' folder. If you delete a message, it is deleted from the server, and so on.

450 4.3.2 Content Filter Timeout

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

450 4.3.2 Content Filter Timeout If you get this error appearing when messages are sent to VPOP3, either in a bounce message, or in the VPOP3 status monitor, it means that the VPOP3 computer filter is taking more than the allowed amount of time (usually 60 seconds).

VPOP3 Database Size

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

VPOP3 Database Size The VPOP3 directory is stored in the VPOP3\pgsql\data folder and subfolders. If you are concerned about the size of the VPOP3 database, there are several factors which may make the database larger than you would expect: * The VPOP3 database contains a lot more information than just messages in mailboxes. This can include settings, outgoing messages, historical logging information, statistical information for the spamfilter, information about archived messages, etc. Also,…

VPOP3 - POP3 Client Problem

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

VPOP3 - POP3 Client Problem These errors occur whilst VPOP3 is communicating with your ISP's POP3 mail server to retrieve your mail. The server connection was closed unexpectedly If the message text is Error with Pop3 Client (XXXX (YY)) The server connection was closed unexpectedly

SMTP Rule Example - restrict who can send to a local email address

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

SMTP Rule Example - restrict who can send to a local email address If you have a local email address (a user, group or distribution list) and you want to restrict which email addresses can send messages to this address, you can use SMTP rules. There are a few ways you can configure the SMTP rules for this scenario.

Spam filter not working

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

Spam filter not working If the VPOP3 spam filter appears not to be working at all, the first thing to do is to look at the message headers of an incoming message to see if the spam filter is being run at all. Check to see if a header line beginning with X-VPOP3-Spam

VPOP3 re-downloading old messages from the ISP POP3 server

Anonymous (anonymous@undisclosed.example.com) — 2026-01-05T09:31:47+00:00

VPOP3 re-downloading old messages from the ISP POP3 server If you tell VPOP3's POP3 mail collector to leave messages on the ISP's server for a few days, you may find that sometimes VPOP3 will redownload all the messages from the ISP mailbox again.

IMAP4 -> Advanced tab

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

IMAP4 -> Advanced tab This page is reached from Services -> IMAP4 Server, then the Advanced tab. Here are some advanced options for the IMAP4 service in VPOP3 Fake access to inaccessible mailboxes In the IMAP4 service you may have folders which do not exist. For instance, if you are accessing a shared Inbox folder from a user called 'Karen', then their folder will be called

Running database updates within a transaction

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

Running database updates within a transaction This is a trick which database experts use, because they have learned (often the hard way) that a simple mistype can trash a database... Before running any database query which can alter the database (UPDATE, DELETE, INSERT, DROP, CREATE, ALTER) begin a database transaction using the

Scheduling Management Scripts

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

Scheduling Management Scripts VPOP3 runs a script called scheduler.lua in the background, it will periodically call functions in this script at approximately 1 minute, 5 minute, 1 hour and 1 day intervals. These times are only approximate so should not be relied upon for timing.

Message Rules

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

Message Rules The Edit User -> Message Rules tab can be used to create/edit rules which are processed when messages arrive in a User's mailbox. They can be used to copy messages, mark them as read, delete them, etc VPOP3 will process Message Rules in the order they appear in the list. If you want to change the order of the rules, you can drag & drop them into the correct order. Usually when VPOP3 has processed a rule, it will go on to check further rules, but you can use the

UserRuleConditions Replacement

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

UserRuleConditions Replacement Use: ~userruleconditions~ ~end~ Required parameter: Account, RuleId This returns the message rule conditions for the specified rule The format string can have the replacements * id - numeric ID of the condition

Can I add two licences together?

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

Can I add two licences together? No, you cannot add VPOP3 licences together. If you have a 10 user licence, and you need more users, you need to upgrade to the next step (25 users in this case). You cannot buy a 5 user licence and add it to the existing 10 user licence.

What is PostgreSQL?

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

What is PostgreSQL? PostgreSQL is an SQL database engine. VPOP3 and PostgreSQL In VPOP3 2.x, VPOP3 uses a database engine called SQLite for its database needs. SQLite has limited locking facilities, so on busy systems we encountered problems where databases would need very frequent updates, and the lock limitations would cause the updates to take a long time. For this reason we added optional support for PostgreSQL to later versions of VPOP3 2.x.

How to Backup VPOP3

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

How to Backup VPOP3 By default VPOP3 v3 and later will automatically perform a daily backup of the database into a file called DBBACK-x.DMP, where the backup file rotates on a weekly basis (DBBACK-0.DMP is Sunday's backup, DBBACK-1.DMP is Monday's backup, etc).

Can't alter dates in Autoresponder Rules

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

Can't alter dates in Autoresponder Rules If you try to edit an Autoresponder Rule which has a start/end time set, you may notice that you can't edit the dates in there. This is because VPOP3 prevents you from setting it so that the “start date” is after the “end date

Configure Email Signatures

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

Configure Email Signatures * Global Signatures * Personal Signatures * Webmail Signatures Notes When creating a signature it is generally best to keep it as short as possible. Disclaimers & confidentiality notices in emails are generally regarded as having little or no legal significance, so lengthy signatures just use up bandwidth.

Error Message Handling

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

Error Message Handling VPOP3 will normally send an error message to the Main Administrator every time it encounters an error. We recommend you leave it like this in most cases - if an error message occurs repeatedly, then it usually means there's an underlying problem which needs resolving rather than ignoring.

Setting up VPOP3 to work with Exchange 2003

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

Setting up VPOP3 to work with Exchange 2003 The instructions below are for Exchange Server 2003. For other versions of Exchange see here. You can link VPOP3 to Exchange Server, so that Exchange Server sends outgoing mail through VPOP3 and VPOP3 sends any incoming mail directly to Exchange Server.

Incoming SMTP Feed

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

Incoming SMTP Feed An incoming SMTP feed is where incoming mail is sent directly to your mail server without going through your ISP's POP3 mail server on the way. Advantages An incoming SMTP feed has several advantages over going via a POP3 mailbox:

How to Install VPOP3

Anonymous (anonymous@undisclosed.example.com) — 2021-03-08T10:48:40+00:00

How to Install VPOP3 Simply download VPOP3 from the website, and run the installation program and follow the prompts. Occasionally people may have problems with the PostgreSQL part of the installation. If that happens, please contact us either by email at support@pscs.co.uk or by phone to +44 (0)1484 855800, and we will do our best to help.

Trying to perform administrative tasks without rights

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

Trying to perform administrative tasks without rights This problem can have two symptoms: * When trying to access the VPOP3 settings you get an error “You are trying to perform an VPOP3 administration task while logged in as a non-administrator

Outlook / Outlook Express is sending mail repeatedly

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

Outlook / Outlook Express is sending mail repeatedly If you are using Outlook or Outlook Express you may occasionally find that mail is being sent repeatedly. There are a couple of possible reasons for this which we know of Sending taking too long

PostgreSQL Replication

Anonymous (anonymous@undisclosed.example.com) — 2019-02-06T17:10:31+00:00

PostgreSQL Replication PostgreSQL 9.1 (used in VPOP3 5 and later) supports replication from a 'Master' to a 'Slave' database server. This can be used with VPOP3 for having a near-realtime backup of your settings & messages. To use the replication, you need to have a file share which is accessible from both PCs. The thing to watch out for is that the PostgreSQL services may be running as a different user from the currently logged in user, so make sure that the user(s) which the PostgreSQL servi…

Sender Policy Framework / SPF

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

Sender Policy Framework / SPF SPF is a system used to tell mail servers which IP addresses can send mail from which domains. It is designed to reduce 'spoofing' of email addresses. For instance, if you receive an email message from your bank, your mail software can check that it came from an IP address authorised to send mail from your bank, and treat the message with suspicion if it didn't come from an authorised IP address.

Signing outgoing mail with DKIM

Anonymous (anonymous@undisclosed.example.com) — 2020-07-22T10:32:40+00:00

Signing outgoing mail with DKIM DKIM, also known as DomainKeys Identified Mail, is a form of email authentication that digitally signs emails to prove that they were sent from authorized domains and aren't fake emails. Companies like Google and Yahoo use DKIM to sign their emails and it is becoming ever more popular.

How To Upgrade VPOP3

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

How To Upgrade VPOP3 Note: if you are upgrading to VPOP3 version 5 or later from version 4 or earlier, please see How To Upgrade VPOP3 to version 5 Upgrading VPOP3 is a straightforward process. Download VPOP3 from our web site and ideally back up your current installation just in case something goes wrong. Then simply run the installer that you downloaded and install it over the top of your existing VPOP3. All your settings and mail will be preserved.

How To Upgrade VPOP3 to version 5 or later

Anonymous (anonymous@undisclosed.example.com) — 2019-11-08T15:37:52+00:00

How To Upgrade VPOP3 to version 5 or later Upgrading VPOP3 is usually a straightforward process. Download VPOP3 from our web site and back up your current installation just in case something goes wrong. Then simply run the installer that you downloaded and install it over the top of your existing VPOP3. All your settings and mail will be preserved.

How to use the VPOP3 Status Monitor

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

How to use the VPOP3 Status Monitor The VPOP3 Status Monitor is a small program which displays a postbox icon (usually red) in the Windows notification area (usually at the bottom right of the screen - by the clock). This icon can be used for quick access to various VPOP3 facilities. Note that the Status Monitor is

How to move the VPOP3 Message Store to a new PC

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

How to move the VPOP3 Message Store to a new PC Use this option if you want to have VPOP3 running on one PC, but have the message store database on another PC. Manually Install PostgreSQL on the new PC Download the 'pgInstaller' version of PostgreSQL from the

UserRuleConditions Replacement

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

UserRuleConditions Replacement Use: ~userruleconditions~ ~end~ Required parameter: RuleId This returns the message rule conditions for the specified rule The format string can have the replacements * id - numeric ID of the condition * field - field/data to test

Message Archive -> General

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

Message Archive -> General Settings -> Message Archive -> General Tab Archive Messages If the Archive Messages box is checked, then VPOP3 will archive incoming and outgoing messages. Main Archive Store Directory You can set the message archive store to any directory accessible by the VPOP3 service. Enter the path in the

Connections

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

Connections In VPOP3 a Connection tells VPOP3 how to 'connect' to the Internet. VPOP3 supports up to 10 Connections, which can be either network connections or Dial-Up connections (using a modem) A Connection is linked to one Mail Sender and zero or more Mail Collectors.

Settings -> Diagnostics

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

Settings -> Diagnostics The Diagnostics page allows you to enable, configure and disable various methods of diagnostic logging, within VPOP3. Log file overview By default, VPOP3 will keep two copies of most log files: * The current log file, with a

Incoming SMTP Mail

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

Incoming SMTP Mail If you have an incoming SMTP mail feed, then the mail server sending mail to you will connect to your VPOP3 computer to send the mail. The mail connection is controlled by the sending computer. IMPORTANT If you have a permanent Internet connection with a static IP address, the usual way of having incoming SMTP is to configure your

ListServer Settings

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

ListServer Settings Settings -> ListServer Settings In VPOP3, the ListServer is an automated 'user' which handles mailing list requests, such as subscribe & unsubscribe commands. Anyone can send an email to the ListServer to subscribe to (public) mailing lists, or unsubscribe from mailing lists they are on, or see a list of public mailing lists etc.

SMTP Server Lua Scripting

Anonymous (anonymous@undisclosed.example.com) — 2025-05-08T08:23:35+00:00

SMTP Server Lua Scripting The SMTP Server Lua Script is called SMTPSVR.LUA and can be edited from the Settings -> Scripts page in the VPOP3 settings. This script is called whenever an instance of the VPOP3 SMTP server is launched - ie whenever someone opens a connection to port 25 on the VPOP3 server to send it a message, whether from a local user or an incoming SMTP message.

Mail Connectors -> Mail Senders

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

Mail Connectors -> Mail Senders The Mail Sender tells VPOP3 how to send mail out to the Internet. If you want to send mail for specific users to another specific mail server (e.g. a local Microsoft Exchange Server or another VPOP3 server) then use the

Management Scripting

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

Management Scripting In VPOP3 Enterprise, from version 6.17 there is the facility to run Lua scripts manually or according to a schedule. These scripts can do things like access mail folders & messages and perform some maintenance on them. Creating a new script

Message Monitoring

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

Message Monitoring Message monitoring in VPOP3 will tell VPOP3 to send a copy of all the outgoing, internal and/or incoming mail from/to specified users to be sent to another specified user. In the current versions of VPOP3, all monitored messages are sent to the same user (or list), you cannot specify different recipients for different monitored users. (This may be something that is added/enhanced in the future)

Spamfilter Quarantine Viewer

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

Spamfilter Quarantine Viewer Settings -> Spamfilter -> Quarantine Viewer The Quarantine Viewer lets you see messages which have been quarantined by the VPOP3 Spam Filter. As an administrator you can see quarantined messages for any user, and release them if appropriate. If you release a message, it will be sent into the original recipient's Inbox, not into your Inbox.

Route incoming POP3 mail by parsing message headers

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

Route incoming POP3 mail by parsing message headers This routing method is generally used if you have a catch-all or 'multi-catch' mailbox with your Internet provider. With this method, VPOP3 will look at the To/Cc and other fields in the message headers to try to work out who the message is for. If the recipient is not listed in the headers (eg for BCCd mail) it may not be able to automatically detect who the message is for.

SMTP Direct Sender Settings

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

SMTP Direct Sender Settings Mail Connectors -> Mail Senders -> SMTP Direct Sender -> Settings tab The SMTP Direct Settings tab lets you set how VPOP3 will send mail using SMTP Direct DNS Servers to Use This setting tells VPOP3 the IP addresses of the DNS servers it should use to find the recipients' mail servers. Separate multiple addresses with commas.

Mail Connectors -> Mail Senders -> SMTP Direct

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

Mail Connectors -> Mail Senders -> SMTP Direct VPOP3 can be configured to send mail directly to the recipient's mail server (or the recipient's mail service provider). Usually this is only used if you have a high-end business class Internet connection - such as a leased line, or your mail server is co-located in a data centre. Attempts to use SMTP Direct sending on a dial-up/ADSL/Cable/FTTC/etc connection may be problematic since the receiving mail server may think you a home user who has been …

Lua SMTP Rules Scripts

Anonymous (anonymous@undisclosed.example.com) — 2026-03-26T11:41:59+00:00

Lua SMTP Rules Scripts When VPOP3 is processing SMTP Rules for messages received by SMTP, it runs a script called smtprules_(x).lua, where (x) is replaced by the numeric ID of the SMTP service VPOP3 processes SMTP Rules at least three times for each message - once when MAIL FROM has been received, once for each RCPT TO, and once when the whole message data has been received.

Spamfilter Script Configuration tab

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

Spamfilter Script Configuration tab You reach this tab by going to Settings --> Spam Filter -> General, and then choose the General tab. The Spamfilter script has various settings that can be changed to alter the behaviour of the spamfilter. These are defined in the script, so may change with different versions of the script. The settings are currently:

Spam Filter Rules: Variables

Anonymous (anonymous@undisclosed.example.com) — 2023-08-14T16:01:01+00:00

Spam Filter Rules: Variables The VPOP3 spam filter script language supports simple variables. In most places these are specified as ${}, but in some places they are just specified as - for instance where a statement always puts its result into a variable.

Autoresponder

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

Autoresponder An autoresponder is a way of automatically replying to messages as they arrive in a user's mailbox. In VPOP3, an incoming message must arrive in a user's mailbox for the autoresponder to trigger. If you use forwards, assistants, mappings, etc to divert a message before it arrives in the mailbox, the autoresponder will never trigger. If you want to use an autoresponder, but not keep the original message, then make sure the message arrives in the mailbox (eg by using an 'Assistant'…

What's new in version 5 webmail?

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

What's new in version 5 webmail? This is a list of some of the most noticeable changes to VPOP3's webmail interface for version 5. For a more detailed list of changes, view our bugtracker. [VPOP3 Version 5 - mobile compatible webmail] Mobile compatible webmail If you access version 5 webmail from a mobile device, you will probably be redirected to the mobile compatible version. It is a cut-down version of Webmail, which retains the key features, but doesn't utilise the extra features which w…

Formatting Syntax

Anonymous (anonymous@undisclosed.example.com) — 2026-03-16T16:00:10+00:00

Formatting Syntax DokuWiki supports some simple markup language, which tries to make the datafiles to be as readable as possible. This page contains all possible syntax you may use when editing the pages. Simply have a look at the source of this page by pressing

OutMsgRecipients Replacement

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

OutMsgRecipients Replacement Use: [~outmsgrecipients~] Required parameter: MsgID This returns a JSON array containing details on the recipients for the specified message in the VPOP3 out queue. There is one object returned per recipient, and the object is:

Version 5 Web Admin API

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

Version 5 Web Admin API This section is only relevant for people who may want to access the Administration features from their own scripts, or want to customise the standard administration pages. Note that no free support is available for this. This is not a full list of features, but it will be updated from time to time.

Lost Licence Details

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

Lost Licence Details If you have lost your VPOP3 licence key, we will be able to find it for you, but we do have to make a nominal charge of £5.00 (+ VAT if applicable) to search for it as it is a time consuming task. If you need us to do this search, then email sales@pscs.co.uk.

Support Remote Access facility

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

Support Remote Access facility If you use a paid technical support option we have the facility to remotely access your VPOP3 server if you wish. This allows us to help you resolve issues or assist with configuration or installation issues. You can either allow us to just view your screen and tell you what to do, or you can allow us to control your computer as well.

What is the VPOP3 Antivirus solution?

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

What is the VPOP3 Antivirus solution? “VPOP3 Antivirus” is a new product to replace the avast! for VPOP3 product which will no longer be supported after the end of 2012. VPOP3 Antivirus uses the popular 'ClamAV' virus scanner to scan incoming and outgoing messages for viruses.

550 5.7.1 Relaying not allowed! Bad sender IP address

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

550 5.7.1 Relaying not allowed! Bad sender IP address This SMTP error message means that the computer which is sending the message is not permitted to send outgoing messages based on the VPOP3 SMTP Service's Access Restrictions. This is probably because someone is trying to send messages from outside your local network, and you have not configured VPOP3 to allow this. You have to be careful when allowing this, because you may configure VPOP3 to be an open-relay, which is a

550/553 Not Permitted error from BT Internet's mail servers

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

550/553 Not Permitted error from BT Internet's mail servers BT Internet's mail servers only allow messages to be sent from 'approved' email addresses. If you try to send messages from other addresses BT's mail servers may return a '550 Not Permitted' error, a '553' error, or may silently discard the message depending on what their server feels like doing today.

How To Allow Mail Relay Through VPOP3

Anonymous (anonymous@undisclosed.example.com) — 2025-05-21T07:57:18+00:00

How To Allow Mail Relay Through VPOP3 If you are allowing remote access into VPOP3 to collect mail then you may also want those remote users to be able to send their outgoing mail through VPOP3 as well. This is more complex than allowing users to collect mail, because, by default, SMTP connections are not authenticated. This means that when someone tries to send a message through VPOP3, VPOP3 doesn't know who that user is. This can cause a problem if unauthorised users try to send mail through…

Backscatter

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

Backscatter In email, “backscatter” is the term used if you send bounce messages back to spam messages. As most spam messages use forged email addresses, then the bounce messages will go to an innocent person, who will find them very annoying. Stopping VPOP3 from sending Backscatter

Database Maintenance

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

Database Maintenance VPOP3 uses the PostgreSQL database server for most of its data storage. Normally this will not require any special maintenance, because it will manage itself. To do any special database maintenance you will need to close down VPOP3 first, because PostgreSQL needs exclusive access to the database to perform any operations such as decreasing the size of database files. Note that these operations may take some time! There are some PostgreSQL utility programs in the VPOP3\pgs…

-ERR Can't open the message file - it's gone!

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

-ERR Can't open the message file - it's gone! If VPOP3 receives the error message “-ERR Can't open the message file - it's gone!” from your ISP's POP3 server when it is downloading messages, this is a symptom of a fundamental bug in your ISP's POP3 server.

Error expanding recipient - Nesting Level too deep

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

Error expanding recipient - Nesting Level too deep You receive an error message saying: Error expanding recipient "" Nesting Level too deep (51) Check the configuration for loops (Note the '51' number may be slightly different - that's the nesting level - anything over 50 is detected as an error)

How to filter attachments

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

How to filter attachments VPOP3 can filter attachments in several ways. The most general is to use the Settings -> Attachment Processing -> Filtering tab as described below. VPOP3 can also filter attachments using the content/spam filter, or by using an integrated virus scanner.

Forwarded Emails Not Arriving

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

Forwarded Emails Not Arriving If you are having problems having VPOP3 forward incoming messages to an external address, but sending messages directly to that address works OK, and forwarding internal messages to that address works OK, then the problem may be the SMTP return address which VPOP3 is using.

Handling mail for multiple incoming domains

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

Handling mail for multiple incoming domains VPOP3 can easily handle mail for several incoming domains. Exactly how you do it depends on the exact situation. All domains are 'aliases' If the domains are aliases of each other, for instance, you have 'mycompany.com' and 'mycompany.org', both of which are the same, so each address at mycompany.com also exists at mycompany.org, and the emails go to the same people regardless of which domain is used, then you simply configure the domains in the ma…

Installation checklist

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

Installation checklist This list contains some things you may want to check before or after installing VPOP3 to make sure it's not going to encounter any common issues. Before installation * Make sure that VPOP3 is not installed on a RAID 5 or RAID 6 array.

Installation Errors

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

Installation Errors This page lists some errors which may occur during installation and the solution. In general, do NOT 'ignore' any errors unless we tell you to. If you have to retry an installation, when it is an upgrade from versions 1 - 4 going to version 5 or later, then make sure you have told the installer to install the database. Sometimes a partial installation will make the installer think that the database is already installed.

We installed a new router and now nothing works

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

We installed a new router and now nothing works If you installed a new router on your network and left it at the default settings, you may find that VPOP3 doesn't seem to work afterwards. This is because it may be that the new router allocates new IP addresses on your network.

How to limit size of sent mail

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

How to limit size of sent mail There are several ways to limit the size of mail which can be sent * Limit the size of mail accepted by the SMTP component of VPOP3 * Limit the size sent for a particular user * Limit size based on 'rules' * Limit size based on

How to make VPOP3 re-download POP3 messages from the ISP

Anonymous (anonymous@undisclosed.example.com) — 2026-04-06T17:57:00+00:00

How to make VPOP3 re-download POP3 messages from the ISP If you have the VPOP3 Mail Collector setting Leave Mail On Server enabled, then VPOP3 will leave your messages on the ISP POP3 server for the specified number of days after downloading it. If, during this time, you want to make VPOP3 download those messages again, then you can do so.

Outlook/Windows Messaging reports "No transport provider is available"

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

Outlook/Windows Messaging reports "No transport provider is available" If Outlook or Windows Messaging reports No transport provider is available when trying to connect to VPOP3, it can mean several things. (This must be a contender for “the world's most meaningless error message

PostgreSQL server won't start due to damaged log files

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

PostgreSQL server won't start due to damaged log files If the PostgreSQL server won't start at all, because its transaction logs are damaged, you will probably need to recreate the database store totally. To rebuild the database: * Open a command prompt and find the VPOP\pgsql folder

Problems accessing VPOP3 Settings

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

Problems accessing VPOP3 Settings If you have problems accessing the VPOP3 settings: * Go to Start -> Programs -> VPOP3 -> Configure VPOP3 on the VPOP3 computer. That should open up a web browser and take you to the login page * If VPOP3 doesn't show the login page, and shows a '403' error page instead, that means that the access restrictions for the WebMail service have been restricted so that this computer cannot access the WebMail service.

Recovering messages from corrupted database into fresh database

Anonymous (anonymous@undisclosed.example.com) — 2025-09-11T13:48:07+00:00

Recovering messages from corrupted database into fresh database If the VPOP3 message database is corrupted, then one option is to build a fresh database and restore the settings into it, then recover the messages from the old database using the 'Message Restore' function in VPOP3. This has minimal downtime, but old messages will not all be available until the restore has completed. New messages will be available quickly, and you will be able to send messages.

How to remove messages from the outbound queue

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

How to remove messages from the outbound queue To delete messages from the VPOP3 'OutQueue': * log into the VPOP3 settings * go to the Users page * click on the OutQueue entry in the accounts list. This will show you a list of all the messages waiting to be sent by VPOP3

Restricting the number of recipients sent to

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

Restricting the number of recipients sent to Some ISPs set restrictions on the number of recipients that you are allowed to send in a certain time period, eg 50 messages per hour, or the number of recipients that you are allowed to send per message or per connection.

Restricting the number of messages sent

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

Restricting the number of messages sent Some ISPs set restrictions on the number of messages that you are allowed to send in a certain time period, eg 50 messages per hour, or the number of messages that you are allowed to send per connection. Restriction of messages per connection

Timeout while VPOP3DB is starting

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

Timeout while VPOP3DB is starting (Note that VPOP3 v6.11 and later, the service startup system has changed so it should not suffer from this problem) When VPOP3DB starts up, the service control manager component waits a set time for a response from the database server before it knows the service has started. If the PC is going slow (eg after a Windows update or if the PC is just slow) then this wait may not be long enough.

Training the VPOP3 Spam Filter

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

Training the VPOP3 Spam Filter The VPOP3 spam filter has a couple of mechanisms which can be used to 'train' it to distinguish between spam and not-spam. Bayesian Filter The Bayesian filter this looks at words in messages sent and received and their probabilities of being contained in spam and not-spam, and works out an overall probability of the message being spam or not-spam based on the combination of those probabilities.

Transmission Receipt Message

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

Transmission Receipt Message This is not an error message, but we are listing it here because it confuses some people. VPOP3 sends a 'Transmission Receipt' when a message is sent out, and it contains a header asking for the receipt. The default configuration is that it will send the transmission receipt if the sender asks for a read receipt.

Troubleshooting Tips

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

Troubleshooting Tips Telnet One of the most basic, and useful, tools for troubleshooting email systems is a Telnet client. Installing Telnet Client Unfortunately, since Windows XP, Microsoft do not install the Telnet client into Windows by default, so you may need to install the Telnet client yourself.

Upgrading VPOP3 to version 8.x from v7 or earlier

Anonymous (anonymous@undisclosed.example.com) — 2020-09-03T15:07:34+00:00

Upgrading VPOP3 to version 8.x from v7 or earlier VPOP3 v8.x uses PostgreSQL 10 as its database engine, which is the latest supported 32 bit version of PostgreSQL. Later versions of PostgreSQL are 64-bit only, which means we cannot use them while continuing to support 32 bit versions of Windows.

Using VPOP3 with Microsoft Exchange Server

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

Using VPOP3 with Microsoft Exchange Server You can link VPOP3 to Exchange Server, so that Exchange Server sends outgoing mail through VPOP3 and VPOP3 sends any incoming mail directly to Exchange Server. You should first of all set up VPOP3 to send and receive Internet email as described in the online help.

How To Move VPOP3 Version 2 to a New PC

Anonymous (anonymous@undisclosed.example.com) — 2019-11-12T16:06:44+00:00

How To Move VPOP3 Version 2 to a New PC (Also applies to version 1.x) To move VPOP3 to a new PC you should go through the following steps: * Copy the VPOP3 files * Copy the VPOP3 directory and subdirectories from the old PC to the new PC. (If you are moving to Windows Vista/2008/7/2012/8 or later, do NOT copy the files to a 'Program Files' folder on the new PC. Recent versions of Windows have special protection for those folders, which is not compatible with VPOP3)

v3/4 - Move the message store to a new folder/drive

Anonymous (anonymous@undisclosed.example.com) — 2018-12-05T15:25:24+00:00

v3/4 - Move the message store to a new folder/drive This guide assumes you want to just move the VPOP3 message store/database to a new folder on the same PC, and leave the VPOP3 installation directory where it is. * Stop VPOP3 * Stop PostgreSQL

VPOP3 Is Responding Slowly

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

VPOP3 Is Responding Slowly If VPOP3 is responding slowly to users there are several common causes: * The VPOP3 server disk may be badly fragmented. Defragment the server disk(s). Note that sometimes the Windows defragmenter will say that the disk doesn't need defragmenting even if it does, so it is best to do it anyway. Also, there is a better free defragmenter available called

VPOP3 Status Monitor Problems

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

VPOP3 Status Monitor Problems The VPOP3 Status Monitor is the program which shows the little (usually red) postbox icon in the Windows task tray. This usually launches automatically from the Windows startup group. This program is VPOP3Status.EXE on the disk, or can be run manually from

VPOP3 Server Access Not Allowed

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

VPOP3 Server Access Not Allowed If you get an error like: -ERR VPOP3 Server access not allowed! when trying to access VPOP3, then this means that the relevant server's IP Access Restrictions defined in VPOP3 do not allow access from your client computer.

Error message: Your connection has been blocked temporarily - Try again later

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

Error message: Your connection has been blocked temporarily - Try again later If you get an error message in your email client software saying Your connection has been blocked temporarily - Try again later or Server access temporarily blocked! Please try again later

Version 5 Web Mail API

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

Version 5 Web Mail API This section is only relevant for people who may want to access the WebMail features from their own scripts, or want to customise the standard Webmail pages. Note that no free support is available for this. This is not a full list of features, but it will be updated from time to time.

Attachment Processing Script

Anonymous (anonymous@undisclosed.example.com) — 2022-11-24T09:29:03+00:00

Attachment Processing Script (Added in v7.6) This script has functions to allow message attachments to be altered: * NeedsRecode * NeedsRewrite * GetRename * GetContentDispositionLine (added in v7.8) * IsLockNeeded * RewriteAttachment

Database -> Message Store Tab

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

Database -> Message Store Tab This tab says how VPOP3 handles its message store Message Store The Delay while moving messages setting tells VPOP3 how quickly to import messages into the new database structure if it was upgraded from version 2.x or earlier. Usually this is OK to be left as it is, but if there is some special requirement to import the messages more quickly, you can decrease this number, but that will increase the load on the server.

Database -> Restore Tab

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

Database -> Restore Tab This tab is only in VPOP3 Enterprise (v5 and later), and is for performing a partial (mailbox/mail folder) restore of the database. To do a full restore of the database, or for VPOP3 Basic/Standard, see the “Restore a Backup of VPOP3” topic Using the

Database schema used in VPOP3 5.x

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

Database schema used in VPOP3 5.x Note that all information in this section is subject to change. We do not guarantee that the database schema will remain constant, even between minor upgrade versions, so use this information at your own risk. Do not alter the database schema used by VPOP3 (including indexes, triggers & functions) or your whole VPOP3 data store may collapse.

Global Signature

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

Global Signature You can set a Global Signature in VPOP3 by going to Settings -> Global Signature The Global Signature option lets you tell VPOP3 to add a standard piece of text or HTML to the bottom of all outgoing messages. You can create just a plain text, or

Lists

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

Lists The Lists section in VPOP3 lets you view and manage the various types of 'List' which VPOP3 supports * Distribution Lists * Mailing Lists * Forwardings * ODBC Mailing Lists * Groups Using a list A list will contain zero or more 'members' (usually email addresses) which can be messaged all at once. To send a message to all the members of a list, you will usually send an email to the listname at a valid domain.

Settings -> Local Mail -> General

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

Settings -> Local Mail -> General The Local Mail -> General page allows you to configure a few simple, but fundamentally important settings. Default Domain In the majority† of cases, this is the domain name that VPOP3 will use when sending automated messages; for instance, users may receive a message from

Mail Collectors

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

Mail Collectors A Mail Collector is how you tell VPOP3 to collect incoming mail. Each Mail Collector is associated with one or more Connections. The VPOP3 Connector Schedule determines when each Connection is run. Mail Collector General Tab Each Mail Collector has a General

Message Headers

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

Message Headers This article describes some of the headers which VPOP3 can add to messages. Note that some of these may be added by customisable scripts used by VPOP3, so may not match exactly, but the descriptions below are for the defaults distributed with VPOP3.

Scheduled Task Script

Anonymous (anonymous@undisclosed.example.com) — 2021-08-09T10:55:07+00:00

Scheduled Task Script Note that this functionality is only available in VPOP3 Enterprise VPOP3 Enterprise can run Lua script periodically to do custom background tasks. It can run a function every minute, 5 minutes, hourly or daily. The Lua script is stored in a file called

Security Settings -> Intrusion Protection Tab

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

Security Settings -> Intrusion Protection Tab Settings -> Security Settings -> Intrusion Protection Tab Starting in VPOP3 v6.0, VPOP3 can monitor failed logins for all accounts across all services and block an attacker's IP address from accessing VPOP3 for a specified time

Signature Script

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

Signature Script If you want more complex signatures on outgoing emails, rather than the static text/HTML you can define within VPOP3, then you can use a simple Lua script to define the signature. The Lua script is stored in a file called signature.lua

SMTP -> General tab

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

SMTP -> General tab This page is reached from Services -> SMTP Server, then the General tab. This page lets you set general settings for the SMTP service component of VPOP3. The SMTP service is how users send outgoing mail, and how incoming SMTP messages arrive. Service Name

SMTP Server -> IDS/IPS

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

SMTP Server -> IDS/IPS The IDS/IPS tab lets you set logging and automatic blocking parameters for the IDS (Intrusion Detection System) and IPS (Intrusion Prevention System) component of the SMTP server. SMTP servers are regularly attacked, both by incoming mail attacks (spam/viruses etc) and relay attacks (by spammers and other malware distributors trying to send mail through them). Because of this, there is a system in VPOP3 which will track attack attempts on the SMTP service and can automat…

SMTP Reputation Stats

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

SMTP Reputation Stats (Added in v6.20) If you receive email by direct incoming SMTP (not via an ISP or filtering service) then you can tell VPOP3 to report sender reputation statistics back to VPOP3. This is enabled/disabled in the Settings -> Misc Settings page.

Spamrules example - increase spam score if there are many links in the email

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

Spamrules example - increase spam score if there are many links in the email This script is for the case where you to increase the spamminess of emails where the email contains many links - in this case we'll say if the email contains 10 or more links. Note that we do not necessarily recommend that you do this as it is not a very good indicator of spam, and will probably catch a lot of newsletter type emails, but it is something we've been asked for, so here it is.

Spam Filter Rules: Reject

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

Spam Filter Rules: Reject Statement Reject Version 2.4.5+ Purpose Perform an SMTP 'Reject' on the incoming message The Reject statement requires an error code/text string, in the format Reject This will reject the current SMTP message with the specified SMTP result code. Use a 4xx error code (eg 450) to reject the message temporarily, or a 5xx error code (eg 550) to reject the message permanently.

Spam Filter Rules: SendMessage

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

Spam Filter Rules: SendMessage Statement SendMessage Version 2.4.5+ Purpose Allows you to send a message The SendMessage statement requires a recipient, subject, message text and a currently unused options parameter, in the format SendMessage

Spam Filter Rules: *STOP

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

Spam Filter Rules: *STOP Statement *STOP Version 2.2.5+ Purpose Stops the parsing of the current spam filter script file The statements after the *STOP statement are not parsed, so will not cause syntax errors if they involve unrecognised commands.

Status

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

Status The VPOP3 Status screen has two tabs * Server Status * Sessions Server Status The Server Status tab is essentially a copy of the VPOP3 Status Monitor information. * Connection Status - this shows the 'online' status of VPOP3. If it says idle, it does not mean VPOP3 is not working, or not doing anything, it just means that it is not currently sending or collecting mail from the Internet.

Prune Rules

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

Prune Rules The Edit User -> Prune Rules tab can be used to create/edit rules which cause messages to be automatically deleted according to specified criteria. To add or edit a “prune rule”, press the Add Rule button. This will add a new rule to the table, with a set of default settings. Don't worry, this rule doesn't take effect until you press the Submit button.

Virus Scan Filter Scripting

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

Virus Scan Filter Scripting (Added in V6.17) The VIRUSSCAN.LUA script has a single function FilterResult This function is called for every virus that a VPOP3-integrated (eg VPOP3 AV or Sophos SAV Interface) detects. The function has the opportunity to 'filter' the virus detection so that VPOP3 will act as if the virus was not detected.

Spamfilter White/Blacklists

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

Spamfilter White/Blacklists This lets you set whitelists & blacklists for the spam filter. There are four lists you can manage. The Whitelist Addresses & Blacklist Addresses lists let you specify sender email addresses to check. With the default rule weights, if a sender's address is on the Whitelist, it will be allowed through the spam filter, and if it is on the Blacklist it will be blocked. If an address is on both the Whitelist and the Blacklist, they will cancel each other out, and the me…

VPOP3 Wiki

Anonymous (anonymous@undisclosed.example.com) — 2022-10-01T11:36:44+00:00

VPOP3 Wiki Welcome to the VPOP3 Wiki. Here you will find VPOP3 documentation, FAQs and “How To” articles * FAQs * How Tos / Troubleshooting * Reference * Tips & Tricks If you want to add information, hints & tips, etc, you can register on this Wiki and modify or create new pages. Please don't ask questions on the Wiki; if you have a question, ask it on

SMTPClientBlockRemove Action

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

SMTPClientBlockRemove Action (VPOP3 Enterprise Only) This removes an entry to the SMTP Client Block list. The data specified is: * IPAddress - the IP address to add. This can be an individual IP address or a CIDR address (IPv4 and IPv6 addresses are allowed)

Can I change the VPOP3 licence owner name?

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

Can I change the VPOP3 licence owner name? The VPOP3 licence owner name is tied to the licence key, so you cannot just change the name without getting a new licence key. There is generally no need to change the licence owner name since it is not published anywhere, but if you really must change the name, then you can request a name change if you upgrade to a later version or larger size of VPOP3 or there is a £10 administration fee if you just want to change the name without upgrading the lice…

DNSSEC

Anonymous (anonymous@undisclosed.example.com) — 2019-09-19T13:41:29+00:00

DNSSEC DNSSEC (Domain Name System Security Extensions) is used to secure DNS records and prevent them from man-in-the-middle attacks and spoofing. DNSSEC has been around for 10 years, but it has generally not been widely adopted for various reasons, but it is

How can I place an order

Anonymous (anonymous@undisclosed.example.com) — 2018-12-05T15:24:44+00:00

How can I place an order Online The easiest way to place an order is online. Click on the Purchase item in our website navigation bar, and select the appropriate product. You will be presented with a price list. Choose the required item and click the

How do I get support?

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

How do I get support? You can get support for our software products in several ways. By telephone * You can purchase an annual priority support contract. The cost depends on your current VPOP3 licence, and costs 50% of the licence price per year (with a minimum of £100) per software licence (+VAT if applicable) . This entitles you to software upgrades, remote support and telephone support during UK office hours and priority email support where we aim to respond to your email within 3 hours …

I got a copy of VPOP3 via TrialPay and would like a refund

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

I got a copy of VPOP3 via TrialPay and would like a refund If you obtained a VPOP3 Home User licence via and are unhappy with it, you will need to get in touch with TrialPay directly. Our licence is given as a complimentary offer after you have purchased through them, and they have notified us with your details.

POP3 Protocol

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

POP3 Protocol POP3 is the most basic email protocol for collecting mail which is in common use. Almost all email client programs (such as Microsoft Outlook & Outlook Express, Mozilla Thunderbird, etc) can collect mail using POP3. With POP3, mail is usually downloaded by the email client and stored on the user's local PC. It is then deleted from the mail server, so the only copy is on the user's PC. Any mail folders etc are all managed on the user's PC.

VPOP3 Concepts

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

VPOP3 Concepts Many questions we are asked are because people aren't clear about some of the 'concepts' or 'objects' in VPOP3. So here we explain what these things are: * User (or Account) * Mapping (or Alias) * Mail Collector (or InMail) * Mail Sender (or OutMail) * IMAP4

How do I login to the PSCS website?

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

How do I login to the PSCS website? You can access your licence details and invoices on the www.pscs.co.uk website. To log into the website click the Login button at the top right of the website. You will log in using the email address you specified linked to your account (usually the email address you used when placing your order) and your password. The password is initially randomly generated and emailed to you with your invoice(s). If you have not received the password, or have forgotten i…

What is Software Maintenance?

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

What is Software Maintenance? VPOP3 Software Maintenance includes basic email support (target turnaround within 3 days) as well as version upgrades (eg 6.19 to 6.20) free of charge when they are released during the period of validity of your Software Maintenance.

What is Software Maintenance?

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

What is Software Maintenance? VPOP3 Software Maintenance includes basic email support (target turnaround within 3 days) as well as version upgrades (eg 4.x to 5.x) free of charge when they are released during the period of validity of your Software Maintenance.

Which Ports does VPOP3 use?

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

Which Ports does VPOP3 use? If you want to use VPOP3 through a firewall, you will need to open up some TCP ports in the firewall. VPOP3 uses several ports, for the different services it provides. The best way to see the ports it uses is to go to Services

Which versions of Windows will VPOP3 run on?

Anonymous (anonymous@undisclosed.example.com) — 2026-03-18T20:53:41+00:00

Which versions of Windows will VPOP3 run on? (Note - no version of VPOP3 will run on “Windows 10 S”) Version 9.0 or later VPOP3 version 9.0 or later requires Windows 8.1/2012R2 later. It needs a 64 bit version of Windows. Version 8.0 or later VPOP3 version 8.0 or later requires Windows 7/2008R2 SP1 or later. It should run on both 32 bit and 64 bit Windows.

421 4.3.2 VPOP3 SMTP Server access disabled - low memory!

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

421 4.3.2 VPOP3 SMTP Server access disabled - low memory! This error means that VPOP3 has detected that there is not enough free memory available on the server. If this happens it refuses to accept new messages because that may make the PC crash and possibly lose data.

421 4.3.2 VPOP3 Too many connections from your IP address - try later

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

421 4.3.2 VPOP3 Too many connections from your IP address - try later If you see this error message when you are sending messages, then it means that VPOP3 has detected too many simultaneous connections from your IP address. This would usually happen if the sender is another mail server as they can make many simultaneous connections when there are lots of messages to send. The error code that VPOP3 gives means that the sender should try sending the messages later, so it should be possible to e…

550 5.7.1 Unable to Relay for...

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

550 5.7.1 Unable to Relay for... When trying to send emails from your email client software you get an error in your email client 550 5.7.1 Unable to relay for ... This error is happening because you have installed the Microsoft IIS SMTP Service, and your email client is talking to that service rather than to VPOP3.

552 5.2.3 Message too large - contact your administrator

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

552 5.2.3 Message too large - contact your administrator Or 552 5.2.3 Message exceeds fixed maximum message size If this error message is coming from VPOP3 when you are sending a message, it means that the message you are sending is prohibited by your VPOP3 settings. There are two places where the size limit could be set.

Socket Error 10048 - Specified Address Already in Use

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

Socket Error 10048 - Specified Address Already in Use This error only normally occurs during VPOP3 startup. It occurs if some other software running on the same machine as VPOP3 is using one of the ports that VPOP3 is already using. This could be a proxy like WinGate, WinProxy or anti-virus software that acts as a proxy, an LDAP server (e.g. Active Directory) or another mail server program (e.g. Exchange Server). The latter two causes are particularly common on

Socket Error 10053 - An established connection was aborted by the software in your host machine.

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

Socket Error 10053 - An established connection was aborted by the software in your host machine. Error 10053 means that an established connection has been dropped. There are three descriptions of this error message we know about, but the descriptions are given by Windows, so they may vary depending on your version of Windows:

Socket Error 10055 - No Buffer Space Available

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

Socket Error 10055 - No Buffer Space Available Error 10055 means that Windows has run out of TCP/IP socket buffers because too many connections are open at once. Things to check if this happens are: * Is there any other TCP/IP software running on the same PC as VPOP3 - eg a proxy server

Socket Error 10503 - No More Data

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

Socket Error 10503 - No More Data Error 10503 means that the connection between VPOP3 and a remote computer (normally your ISP) was dropped at an unexpected time. This is different from the error 10054 in that this is a controlled line drop. One way this can happen is if the ISP's POP3 server uses an obsolete standard which allows it to drop the connection if a POP3 'LIST' command is performed on an empty mailbox. The current standard requires that the connection is not dropped until the clien…

Allow Remote Access to VPOP3 Mailboxes

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

Allow Remote Access to VPOP3 Mailboxes Sometimes people want to be able to access their office VPOP3 mail server from a remote site or mobile phone etc. These instructions assume you have a permanent Internet connection (eg ADSL, Cable etc). If you don't have a permanent Internet connection, see

Android - Stock Client

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

Android - Stock Client Warning If you use the stock email client from Android 4.x, then be VERY careful if you are using POP3 download. It appears that the stock client will download all the messages from your mail server every time it checks for mail, so you could use a

Attachments have been removed or renamed

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

Attachments have been removed or renamed If you have received an email and one or more of its attachments have been removed or renamed, it might be a result of Attachment Filtering. You can inspect the filtering rules by going to Administration Settings -> Settings ->

How to automatically forward spam to the PSCS spamtrap

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

How to automatically forward spam to the PSCS spamtrap Spam filter companies use “spamtraps” to catch samples of spam for analysis so filters can be updated. We do this here as well. Most types of spam are already caught by our spam traps, however sometimes people get lots of spam which gets through the filter because their particular type of spam does not currently get sent to our spam traps.

Autoresponders / Out of Office

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

Autoresponders / Out of Office VPOP3 has an autoresponder facility for sending automatic replies when a message arrives in a mailbox. This is often used for 'Out of Office' replies, but it is not limited to that use. To set an autoresponder, the administrator can edit the user and go to the

VPOP3 Webmail/admin service and/or Status service is not listening on correct IP addresses or ports

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

VPOP3 Webmail/admin service and/or Status service is not listening on correct IP addresses or ports Sometimes, VPOP3 can be configured so that the Webmail/admin service, or Status service is not listening on the correct IP addresses or ports. This can be hard to fix through normal methods, since you may not be able to get into the settings to change the settings.

Calendars on eM Client

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

Calendars on eM Client If you have used CalDAV calendars on Mozilla Lightning/Sunbird, then the eM Client configuration is quite different, but simple. To add a CalDAV account to eM Client * Go to Tools -> Accounts * Click New Account... * Open the

Accepting Incoming SMTP through a router

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

Accepting Incoming SMTP through a router If your ISP is providing you with an SMTP mail feed (incoming SMTP) and you have VPOP3 connecting to the ISP through a router then you will probably need to modify the router configuration to allow this. Most routers' default configuration will only allow outbound connections (ie connections from the local network out to the Internet). If you need to accept incoming SMTP mail, then you need to tell the router to allow inbound connections on port 25 for …

Copy Outgoing mail

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

Copy Outgoing mail Sometimes people need to copy outgoing mail for various reasons. There are several ways of doing this in VPOP3 depending on your exact requirements: * Message Monitoring - this copies all outgoing, incoming and/or internal mail sent by/to specific users to another specific user

How to Create a Connection

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

How to Create a Connection There are two ways that VPOP3 can be configured to connect to the Internet. Which one you use depends on the service provided by your ISP. Using a Permanent 'Always On' Connection This is the most common connection method. It assumes you are connecting to the Internet via a router which is permanently connected. In this scenario VPOP3 simply needs to connect to the router so setting up VPOP3 is very simple.

Creating Extra SMTP Services

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

Creating Extra SMTP Services In VPOP3 Enterprise (not VPOP3 Basic) you can create multiple SMTP services. This can be useful if you want VPOP3 to listen on different ports and/or have different settings. There are two ways of doing this. Have a single SMTP service listening on multiple ports or IP addresses

Custom filtering incoming mail

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

Custom filtering incoming mail If you want to filter incoming mail using custom rules there are a few ways of doing this, depending on your exact requirements. * Download rules - if your incoming mail is via POP3 collection, you want to filter on headers, size etc (not contents)

Database & Disk Caching

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

Database & Disk Caching Disk Caching One key point is that, like all other high-end databases, PostgreSQL should not be run on a server with disk level write back caching. With write back caching, the disk will report data as being written to disk when it is still in the disk's cache memory. If the power then fails, this data is lost and can cause database corruption. As long as the database server really knows when the data has been written to disk, power failure will not cause database corru…

How to Delete a User

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

How to Delete a User To delete a user from VPOP3, go to Users -> Accounts, select the user you wish to delete, and press the Delete button. Deleting an administrator You cannot delete the user as whom you are currently logged into the VPOP3 settings (e.g.

Delete OutQueue messages directly from the database

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

Delete OutQueue messages directly from the database If there is an extremely large number of messages (eg hundreds of thousands) in the VPOP3 OutQueue, then it may take a very long time for VPOP3 v5 and later to start as it check the message database tables for consistency during initialisation.

Download Rules

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

Download Rules Download rules are applied to messages downloaded using a POP3 mail collector. To configure the rules, go to the VPOP3 settings, then Mail Connectors -> Mail Collectors -> POP3 General. There is an Edit Download Rules button which brings up the download rule editor. To tell this mail collector to use the download rules, ensure that the

Emptying a user's mailbox

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

Emptying a user's mailbox To empty a user's 'Inbox' folder, go to the VPOP3 settings. Then click on the Users tab at the top to go to the user list. In the user's list there will be a column displaying the number of messages in the user's Inbox folder. Just to the right of that will be an icon of a waste bin. If you click on that, you will delete all the messages in the user's Inbox folder.

Error Messages

Anonymous (anonymous@undisclosed.example.com) — 2025-10-06T15:21:37+00:00

Error Messages This is the place to look if you are trying to trouble shoot a problem and you have received or have access to a specific error message or error code. If instead your problem is that something you think is set up correctly is not working then the best place to look would be the

Fax Printer Driver Address Book

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

Fax Printer Driver Address Book The VPOP3 Fax Printer Driver obtains address book details using LDAP. So, you must make sure that the VPOP3 LDAP service is enabled, and that the Fax Printer Driver has the correct VPOP3 address, and the same TCP/IP port defined to access the LDAP service as VPOP3 is using.

French Webmail Language File

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

French Webmail Language File Copy/paste the text below to a file 'french.lng' or 'francais.lng' in the VPOP3 directory. (French users, feel free to update/correct the text below) #login page logintitle=VPOP3 Login webadminlogin=web admin login webmaillogin=web mail login enterusername=You must specify your VPOP3 username here bookmarksnotsupported=I'm sorry, but your web browser does not support this function. You will have to add this page to your bookmarks manually. loginfailed=Login Faile…

Full Text Search

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

Full Text Search In VPOP3 Enterprise v7.0 a facility for full-text-search on message content was added. Because the full-text-search indexes can be quite big, this facility is optional. For several reasons, the full-text-search is stored in a separate PostgreSQL database. This means that it is not backed up with your standard backups. After a restore, the full-text-search index can be rebuilt from the raw message content.

German Webmail Language Page

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

German Webmail Language Page Copy/paste the text below to a file 'german.lng' in the VPOP3 directory. (German users, feel free to update/correct the text below) #login page logintitle=VPOP3 Login webadminlogin=web admin login webmaillogin=Webmail Anmeldung enterusername=Sie müssen einen Benutzernamen angeben bookmarksnotsupported=I'm sorry, but your web browser does not support this function. You will have to add this page to your bookmarks manually. loginfailed=Anmeldung fehlgeschlagen …

How to tell VPOP3 that some users in the local domain are not to be handled by VPOP3

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

How to tell VPOP3 that some users in the local domain are not to be handled by VPOP3 In some situations you will have a situation where most of your users are handled by VPOP3, but several users will collect their mail directly from a separate POP3 account on your ISP, even though they may have an email address on the same domain as other users.

Configuring iCal on Mac OSX to connect to VPOP3's CalDAV service

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

Configuring iCal on Mac OSX to connect to VPOP3's CalDAV service This requires VPOP3 v6 or later. The following instructions are for Mac OS X v10.7.5 but should work with similar versions. We have not been able to create an account by going to System Preferences

Initial User

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

Initial User When you install VPOP3 it will ask you to create an initial user. This counts towards your user count and is created as your initial administrator account. More administrator accounts can be created later if you wish, and you can remove the initial user if you wish.

How to install the VPOP3 Status Monitor on other PCs

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

How to install the VPOP3 Status Monitor on other PCs The VPOP3 status monitor icon is run by a separate program from VPOP3, which communicates with VPOP3 using TCP/IP. This means that this program can be installed on any PC which can connect to the VPOP3 computer using TCP/IP (on port 5109 by default).

Installation conficts

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

Installation conficts During installation, the installer program does some basic checks for conflicting software. This is software which is providing the same services as the VPOP3 software - i.e. SMTP, POP3 and/or LDAP services. For POP3/SMTP it will show the text which the conflicting software announces itself as.

How to install PostgreSQL to use another port

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

How to install PostgreSQL to use another port If the VPOP3 computer has a version of PostgreSQL older than version 8.3 installed for other software, and you can't/don't want to remove that you need to set up the PostgreSQL 8.3 or later for VPOP3 to use a different TCP/IP port number.

Internationalisation

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

Internationalisation VPOP3 has two places where internationalisation can be carried out. In the VPOP3 directory on the server are some *.LNG files. These are language files for the WebMail interface. You can create a new language file by copying the ENGLISH.LNG to another file, eg FRANCAIS.LNG, and then use a text editor (eg Notepad) to edit the text strings in there (the text after the '=' on each line

Setting up an iPhone/iPad/iPod Touch

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

Setting up an iPhone/iPad/iPod Touch To set up an iPhone to access VPOP3's mail, you first of all need to configure VPOP3 to allow access by remote users (unless you will only be using the iPhone in the office, connected via WiFi to the office LAN). Adding the mail account to your iPhone/iPad

Is it possible to stop messages that VPOP3 downloads from being marked as read?

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

Is it possible to stop messages that VPOP3 downloads from being marked as read? VPOP3 does not mark messages as read when it downloads them. In fact, the POP3 protocol doesn't have a system available for marking messages as read, so it is impossible for VPOP3 to mark messages as read.

The ISP needs POP3 before SMTP authentication

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

The ISP needs POP3 before SMTP authentication Some ISPs (especially in Germany) require you to log on to collect your POP3 mail before they will allow you to send any mail through their SMTP relay servers. VPOP3 actually connects to the POP3 server and SMTP server at the same time, so usually it will not have successfully logged onto the ISP's POP3 server before it tries to start sending mail.

Message Downloads Not Completing

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

Message Downloads Not Completing The normal reason for message downloads not completing is that a third-party antivirus program is scanning the messages and getting stuck at some point. We recommend that the first thing you do is to temporarily disable the email scanning part of any antivirus program or Internet Security software on the VPOP3 computer (other than those integrated fully with VPOP3 - i.e. 'avast! for VPOP3' or 'Sophos SAV Interface'). Usually that will solve the problem.

How To: Move VPOP3

Anonymous (anonymous@undisclosed.example.com) — 2019-11-12T16:09:34+00:00

How To: Move VPOP3 You can usually move VPOP3 without having to uninstall and reinstall. It is best to move VPOP3 rather than reinstalling from scratch on the new PC or in the new location, because that way you can keep all your existing settings, rather than having to try to recreate them.

How to move messages between users

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

How to move messages between users There are several ways to do this, depending on your exact needs Via Administrator Console You can view a user's 'Inbox' messages by clicking on the message count on the Users list, then select the messages, choose the target user, and press the

How to Obtain Error Logs

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

How to Obtain Error Logs As part of diagnosing a support issue our support team may ask you to send them various log files. This page explains how to obtain the right files at the right time. How Logging Works Under its default settings VPOP3 logs a minimal amount of information about what it is doing to various files in the main VPOP3 directory. When investigating a support issue it is often the case that we will need you to switch on logging to extra files or increase the level of detail be…

How to Obtain Message Headers

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

How to Obtain Message Headers Most people are familiar with mail headers such as From:, To:, Subject: etc. but there are many more which most people never see. Quite often we need to see the full internet mail headers from an e-mail that is causing problems. This article explains how to get hold of them in some of the more common e-mail clients.

Out of Disk Space When Sending Mail

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

Out of Disk Space When Sending Mail The first thing you should do is check that there is enough free disk space on the disk where VPOP3 is installed. VPOP3 requires a certain amount of free space before it will allow new messages to be sent, so the disk might not be totally full, but VPOP3 will still report that there is insufficient disk space when you try to send a new message. This buffer zone is designed to help prevent the disk totally filling up, which can cause lots of bigger problems!

How to configure Outlook 2007

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

How to configure Outlook 2007 Email SMTP Authentication To set up SMTP authentication in Outlook 2007, if your VPOP3 requires it, go to Tools -> Account Settings, select your email account and press Change.... Then, press the More Settings... button

How to configure Outlook 2010

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

How to configure Outlook 2010 In many ways, configuring Outlook 2010 is a similar to configuring Outlook 2007. The biggest difference you are likely to notice is the new “Ribbon” interface, in place of the traditional menu bar (File, Edit, View, etc.) Email

Outlook not able to connect to VPOP3 Enterprise v6.8 when using SSL/TLS

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

Outlook not able to connect to VPOP3 Enterprise v6.8 when using SSL/TLS In VPOP3 6.8 SSL v2 is disabled by default (it is considered to be insecure). SSL v3 was released in 1996 and SSL v2 was deprecated because of the well known security flaws. However, it seems that Microsoft Outlook (up to at least Outlook 2010) will not connect to VPOP3 using SSL if VPOP3's SSL v2 is disabled.

POP3/Webmail/IMAP4 can't see a user's messages, but the administrator can

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

POP3/Webmail/IMAP4 can't see a user's messages, but the administrator can Version 2.x only. This problem does not occur with version 3 or later. This problem can happen if the user's message index database has become damaged. The POP3, Webmail & IMAP4 services get the message summary data from the database, whereas the administrator console gets the message information directly from the message files on the disk, so if the database is corrupted, the administrator console can still see the mess…

Redirect message for a user if a sender is a particular email address

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

Redirect message for a user if a sender is a particular email address Say you want messages addressed to 'user1' to be redirected to 'user2' if they came from customer@domain.com This is an unusual requirement, so there is no way to do it in VPOP3.

How to Restore a backup of VPOP3

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

How to Restore a backup of VPOP3 The instructions below are to restore a full backup. You may also be able to recover deleted messages if you do not need to restore a full backup. Version 5 or later If you just need to restore a database backup, see steps 4 to 7 below.

Restore a database backup

Anonymous (anonymous@undisclosed.example.com) — 2025-12-17T09:19:40+00:00

Restore a database backup By default VPOP3 makes a daily backup of the VPOP3 database to a file 'DBBACK-n.DMP' in the VPOP3 installation directory (it is possible to change this in the settings). These are cycled on a weekly basis so you will usually have the last seven days' worth of backups. These can be useful if the database gets damaged somehow.

Router Problem error messages

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

Router Problem error messages If you get an error message to the VPOP3 administrator with subject Router Problem and text Local Distribute to Failed Error: Database Error "ERROR: could not open file "base//": Permission denied"

Sender Domain Must Resolve

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

Sender Domain Must Resolve If you receive an 'SMTP Client Error' something like: 451 (user@domain.com) Sender Domain Must Resolve this means that the ISP's mail server cannot find the domain.com part of the email address. Often this means that the FROM address of the message is invalid, or that the

Sending mail from different email addresses or domains

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

Sending mail from different email addresses or domains VPOP3 does not (by default) place any restrictions on which email addresses or domains you can send mail from. However, there may be external restrictions on which email addresses/domains you can send from. For instance, if you send mail through your ISP's mail server, they may only allow you to send mail from specific addresses, or the domain you send mail from may have a sender policy defined, such as

Setup steps for multiple POP3 accounts at the ISP

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

Setup steps for multiple POP3 accounts at the ISP * Set up all the local users you need in the 'Users' page in the VPOP3 settings. The usernames & passwords do not have to have any relation to the ISP's accounts. These are the details which the users will put in their email clients (eg Outlook) to collect their mail from VPOP3.

Sharing IMAP4 folders

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

Sharing IMAP4 folders Some email clients will allow you to share IMAP4 folders from within the client itself (eg eM Client) or have plugins to allow this (eg Mozilla Thunderbird with the Imap-ACL extension). In that case, you will need to see the documentation for that to set up sharing.

VPOP3 - SMTP Client Problem

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

VPOP3 - SMTP Client Problem These errors occur whilst VPOP3 is communicating with your ISP's SMTP mail server to send your mail. If the message text is: Error with SMTP Client (XXXX (YY)) The server connection was closed unexpectedly Then this means that the the connection between VPOP3 and your ISP's SMTP mail server was closed when VPOP3 did not expect it to be. This can be caused by the network connection failing or a bug in the ISP's mail server which drops the connection in abnormal circ…

How to start VPOP3

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

How to start VPOP3 There are two ways to start VPOP3 * as a service * as a normal application For normal operation, you will start VPOP3 as a service, as this means that VPOP3 will run even when no one is logged into the PC. To help with some types of problem diagnosis it can be better to start it as an application. This makes VPOP3 run in the account of the currently logged in user, rather than the service account, so it can eliminate access permission problems. Also, when VPOP3 starts a…

The message could not be loaded. Please return to the Quarantine page and try again

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

The message could not be loaded. Please return to the Quarantine page and try again This error normally means the message file has been deleted from the hard disk (probably by a virus scanner or something else on the PC). If you can find the message in the VPOP3 settings (Settings

Timeout problems downloading/uploading messages with attachments

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

Timeout problems downloading/uploading messages with attachments There are various possible reasons for this, usually to do with third party internet security software but they may also be associated with Windows TCP/IP or dial-up adapter issues. You may not have problems with other software, but that doesn't mean the problem is being caused by VPOP3.

"Too many logins" error message

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

"Too many logins" error message VPOP3 version 4 and later have a limit on the number of concurrent logins which can be received for a single user or from a single IP address. This is to prevent a single user from bringing the server down. The current default limits are 20 per user, or 1000 per IP address (to allow multiple people sharing a NAT IP address)

Upgrading VPOP3 to version 9.x from v7 or v8

Anonymous (anonymous@undisclosed.example.com) — 2026-03-18T20:49:54+00:00

Upgrading VPOP3 to version 9.x from v7 or v8 VPOP3 v9 and later requires a 64 bit version of Windows 8.1 or later VPOP3 v9.x uses PostgreSQL 18 as its database engine. This can only easily be upgraded from PostgreSQL 9.3 or later, which means it must be an upgrade of VPOP3 v7 or later. If you are using an earlier version of VPOP3, then upgrade it to v8.7 first, then upgrade to v9 or later

Using a Mobile Phone with VPOP3

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

Using a Mobile Phone with VPOP3 Many people want to use a mobile phone to send/receive their email nowadays. This is usually easy to do with VPOP3. The recommended way is to have the phone connect directly to VPOP3 for sending/receiving email. To do this, you need to do three things:

How To Move VPOP3 Version 2 to a New Folder/Drive on the same PC

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

How To Move VPOP3 Version 2 to a New Folder/Drive on the same PC (Also applies to version 1.x) To move VPOP3 to a new folder or drive on the same PC you should go through the following steps: * Copy the VPOP3 directory and subdirectories from the old folder to the new folder.

v5 - Move the message store to a new folder/drive

Anonymous (anonymous@undisclosed.example.com) — 2019-11-12T16:10:42+00:00

v5 - Move the message store to a new folder/drive Here is an alternative method, which may be simpler, but only moves the data, not the whole database store (which is a subtle difference) This guide assumes you want to just move the VPOP3 message store/database to a new folder on the same PC, and leave the VPOP3 installation directory where it is.

VPOP3 Historical Logger Backlog

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

VPOP3 Historical Logger Backlog This problem is primarily related to VPOP3 versions 2.5 -> 2.6. Theoretically it could happen on later versions, but would be extremely unusual (see the note at the bottom if you are using version 3.0 or later) You get an error message with subject

SMTP Relay Protection in VPOP3

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

SMTP Relay Protection in VPOP3 SMTP Relay Protection should be used on ALL SMTP mail servers (such as VPOP3) which have a permanent connection to the Internet. You may also want to use it on servers which are only connected occasionally via a dial-up connection.

What is the best practice to delete old messages from the VPOP3 archive folder?

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

What is the best practice to delete old messages from the VPOP3 archive folder? You should use the 'Offline' tab in the VPOP3 Message Archive settings to tell VPOP3 to move old messages into a ZIP file. You can then store this ZIP file somewhere safe in case you need to refer to it in the future. (If you know you won't want to ever refer to these old messages, you could just delete the ZIP file, but storage costs nowadays are so cheap, we'd recommend keeping it, just in case).

When sending mail, VPOP3 adds 'PRVS=...' to the sender address

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

When sending mail, VPOP3 adds 'PRVS=...' to the sender address This is because VPOP3 version 5 and later support BATV. BATV helps to eliminate 'backscatter spam', where someone else sends spam pretending to be from you, and then you receive all the bounce messages from those messages. BATV encodes the sender address in a special way so that VPOP3 can detect that a bounce message is in response to a message that you actually sent.

How to write your own spam filter rules

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

How to write your own spam filter rules VPOP3's spam filter uses a basic scripting language designed for filtering email messages, so a full description of writing your own rules would be very long and complex, as it is really something that only a programmer should do.

About

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

About The VPOP3 'About' page lets you see the version and build number of your VPOP3 installation, along with any licence details, and supplier details (if any) Licence Information The Licence Information section shows your current licence information

Settings -> Admin Settings

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

Settings -> Admin Settings The Admin Settings page allows you to perform three key functions: * * * Choosing a Main Administrator The Main Administrator receives notification emails, such as daily reports and errors/problems which may require manual intervention.

Database query to alter LAN Forwarding rules for one server to go to another

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

Database query to alter LAN Forwarding rules for one server to go to another If a LAN forwarding destination server fails, you may wish to change the queued messages to go to the new server. (Note that, if planning ahead, it may be easier to use DNS

Database query to alter LAN Forwarding rules for one server to go to another

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

Database query to alter LAN Forwarding rules for one server to go to another If a LAN forwarding destination server fails, you may wish to change the LAN forwarding rules to point to the new server. (Note that, if planning ahead, it may be easier to use

Autoresponder Commands

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

Autoresponder Commands This article only applies to VPOP3 v4 and earlier A VPOP3 autoresponder can contain special text strings to create special behaviour, in addition to plain text as part of the response. There are three types of 'command' *

Autoresponder Global Scripting

Anonymous (anonymous@undisclosed.example.com) — 2026-03-23T15:29:29+00:00

Autoresponder Global Scripting For scripting to modify the autoresponder text which is embedded in the autoresponder itself, see Autoresponder Scripting The Autoresponder Global Script is executed for every autoresponse. It is stored in the 'Autoresponder.lua' script in Settings → Scripts

Autoresponders - v3 and v4

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

Autoresponders - v3 and v4 This section lets you define an autoresponder for a user. An autoresponder is a message which is sent back in response to a message which arrives in this user's mailbox. The Autoresponder Type can be set to None, Simple Autoresponder

Copy SMTP Rules - Database Query

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

Copy SMTP Rules - Database Query This is an advanced Database action. There is no simple query that will perform the required operation, so we have to create a custom PostgreSQL function to copy the data. At a command prompt in the VPOP3 directory run

Database -> Backups Tab

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

Database -> Backups Tab The Backups tab lets you specify how VPOP3 will make its daily backup of its database. We strongly recommend that you backup the database regularly in case of disk problems or file corruption. You can use the VPOP3 backup feature, or manually backup the PostgreSQL database using the pg_dump command, or use another program to backup the PostgreSQL database if you wish. Note that a simple disk copy will

DMARC Reporter Script

Anonymous (anonymous@undisclosed.example.com) — 2023-11-12T09:51:40+00:00

DMARC Reporter Script (from VPOP3 v8.6 onwards) This script lets you customise how VPOP3 sends DMARC reports to the sending domain. This can be useful in case the sending domain's DMARC configuration is incorrect as that can cause errors sending the reports or cause messages to be 'stuck' in VPOP3's Outqueue. These problems won't cause any lasting damage, but may be inconvenient or annoying, so you can alter the behaviour using Lua scripting

Download Rules

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

Download Rules Download rules are a facility in VPOP3 where it can look at message summary information before downloading a message from an ISP POP3 mailbox (they do not work on incoming SMTP messages - use SMTP Rules for that) To edit download rules, go to

IDS Log Event Numbers

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

IDS Log Event Numbers The VPOP3 SMTP IDS logging facility logs SMTP events in a form which may be useful to Intrusion Protection Systems, or security monitoring software. One of the fields in the log file is the Log Event Number These are: * 0 = SMTP authentication failure

IMAP4 Server Scripting

Anonymous (anonymous@undisclosed.example.com) — 2025-06-23T10:51:46+00:00

IMAP4 Server Scripting (Added in V6.12) DoCapability function When the IMAP4 CAPABILITY command is received, VPOP3 generates a capability string based on settings, then calls DoCapability(ipaddr, capabilities) * ipaddr = IP address of the client computer

LAN Forwarding

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

LAN Forwarding LAN Forwarding is a feature of VPOP3 where it can send messages to another mail server using SMTP. This other mail server is usually on your local network (LAN), hence the name, but it can actually be anywhere that has a permanent network connection to VPOP3. VPOP3 will send messages using

LAN Forwarding Queue Status

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

LAN Forwarding Queue Status To view the LAN Forwarding Queue Status, go to Settings -> Local Mail -> LAN Forwarding -> Queue Status The LAN Forwarding Queue shows the messages which VPOP3 has currently got queued to be sent to another mail server on your network using SMTP. The LAN Forwarding Queue status page shows a simple list of the messages waiting to be sent. The four columns in the table show:

LDAP Schema in VPOP3 4.x

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

LDAP Schema in VPOP3 4.x Hierarchical Structure LDAP data is stored as a hierarchical database with the 'DN' (Distinguished Name) of the object as the key. The DN is made up of the various 'Relative DNs' used to navigate to the desired object, placed in reverse order, separated by commas.

LogDB.Sessions table

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

LogDB.Sessions table The LogDB.Sessions table contains a record of all 'sessions' logged by VPOP3. A session is something like a POP3 server session as an email client downloads messages, or an SMTP client session as VPOP3 sends a message out to the Internet, and so on.

Lua SMTP MX Control

Anonymous (anonymous@undisclosed.example.com) — 2026-02-24T15:49:48+00:00

Lua SMTP MX Control Every time VPOP3 is going to send messages using direct MX sending, it runs a script called mxout.lua which can be created/edited in Settings -> Scripts (or in the VPOP3 directory in VPOP3 v6.6 or earlier). Global Variables Starting with v8.8, the following global variables are defined:

Lua SMTP MX Server Rules

Anonymous (anonymous@undisclosed.example.com) — 2026-02-24T15:50:03+00:00

Lua SMTP MX Server Rules Every time VPOP3 checks for remote MX server for sending messages using direct MX sending, it runs a script called mxserverrules.lua which can be created/edited in Settings -> Scripts (or in the VPOP3 directory in VPOP3 v6.6 or earlier).

Message Archive

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

Message Archive The Message Archive facility is for VPOP3 to store copies of all messages sent or received. It stores the messages in a central archive store which can be searched by an administrator. The prime purpose of the archive facility is for recording messages in case of possible disputes, as you can see what was sent/received by email. It can also be used as a backup/restore facility in an emergency, but that is not its prime purpose, so it is better to have a proper

Misc -> DNS Tab

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

Misc -> DNS Tab Settings -> Misc Settings -> DNS The DNS tab lets you specify which DNS servers VPOP3 will use. DNS (Domain Name System) is a system which converts Internet host names (eg www.google.com) into a numeric IP address (eg 1.2.3.4), because all connections on the Internet are actually performed using numeric IP addresses, but it is easier for people to remember names.

Misc -> General Tab

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

Misc -> General Tab VPOP3 Host Name The VPOP3 Host Name is used by VPOP3 when it is telling other mail software what it is called. For instance, when it connects to another SMTP server it will send the host name as the parameter for the HELO or EHLO command, and when an SMTP client connects to VPOP3, it announces its name in the welcome banner as required by the SMTP standard.

msgaudit Database table

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

msgaudit Database table This can (optionally) contain data showing how messages have been handled (eg deleted, moved, etc) * id - incrementing ID of msgaudit entry * datetime - the date & time the event occurred * component - which VPOP3 component performed the event

POP3 Server -> General Tab

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

POP3 Server -> General Tab Services -> POP3 Server -> General tab This page sets the general settings for the POP3 service component in VPOP3. The POP3 service is how users collect their email from VPOP3 using a POP3 email client Service Name The Service Name is a name you give the service for your reference. It is only used in administrative displays and logging, so the name doesn't matter. Most people leave it at the default.

Mail Connectors -> Connector Schedule

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

Mail Connectors -> Connector Schedule The Connector Schedule tells VPOP3 when to connect to send mail using Mail Senders and collect mail using Mail Collectors. It does not affect incoming SMTP over a permanent connection, or LAN Forwarding. The connection schedule also tells VPOP3 when to check for updates to the

Send Admin Message

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

Send Admin Message It is possible for administrator users to send a bulk email message to an entire group or list. To begin composing an email, go to the Administration Settings -> Users page, and click Send Admin Message. This should then open a window, which allows you to specify various options.

SMTP Service - Filtering

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

SMTP Service - Filtering The SMTP Server -> Filtering tab lets you set up filtering of messages going through the VPOP3 SMTP service. This may be incoming SMTP messages, or locally sent messages. SMTP Rules SMTP Rules let you create custom rules for processing messages as they go through the VPOP3 SMTP service.

SMTP -> Load Limiting tab

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

SMTP -> Load Limiting tab This page is reached from Services -> SMTP Server, then the Load Limiting tab. Here you can set limits on how many active SMTP sessions there are, and other related settings. This lets you limit the load on the VPOP3 server. This is especially important if VPOP3 is performing spam filtering on incoming SMTP messages, because the spam filter can add considerable load. You can reduce the spamfilter load by using the

SMTP Server -> Spam Reduction

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

SMTP Server -> Spam Reduction The Spam Reduction tab lets you configure various ways VPOP3 can reduce spam and email address spoofing Domainkeys “Domainkeys” is a way of signing a message to show that it comes from the person it claims to come from. The system is too complex to go into here, but it essentially takes key parts of the message header, as well as the message body and creates a PKI digital signature on it, using a 'private key' on your system. The receiving end will find the same…

Spam Filter Rules

Anonymous (anonymous@undisclosed.example.com) — 2023-01-18T15:57:13+00:00

Spam Filter Rules VPOP3 Versions 2.1.7 and later have a built-in spam filter system which supports a simple script language optimised for content- and spam-filtering of email messages. This reference contains a definition of the spam filtering script language supported by VPOP3. Note that as later versions of VPOP3 are released, more language features may be added, so this reference indicates in which version of VPOP3 a particular feature was added.

Spamfilter Rule Weights

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

Spamfilter Rule Weights To edit the spamfilter rule weights, go to Settings -> Spamfilter -> General -> Rule Weights The VPOP3 spamfilter contains several rules which test for certain things, eg 'adult words', or entries in real-time blacklist databases, or whitelisted email addresses etc.

Spamfilter.Whitelist table

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

Spamfilter.Whitelist table The Spamfilter.Whitelist table contains the spamfilter whitelist entries which do not contain wildcards or regular expressions. They are separated out to speed up checking. Columns * address - this is the email address in the whitelist

Use the spam filter scripting to add fixed text to the subject on incoming messages

Anonymous (anonymous@undisclosed.example.com) — 2021-12-13T15:20:04+00:00

Use the spam filter scripting to add fixed text to the subject on incoming messages This needs VPOP3 version 5 or later. This script allows you to add fixed text to the subject an incoming message, eg so that users can see that a message is an incoming rather than local message (be aware of weaknesses in this strategy - eg forwarded messages, spoofing of the marker, breaking DKIM message signatures, etc)

Use the spam filter scripting to add random text to the subject on incoming messages

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

Use the spam filter scripting to add random text to the subject on incoming messages This needs VPOP3 version 5 or later. This script is for the case where you want a message to the 'support' user to have the text [XXX-99999] added to an incoming message's subject if it does not already exist. Some people want this text to use as reference numbers for a

Increase the spam score for header marker

Anonymous (anonymous@undisclosed.example.com) — 2020-10-05T16:14:12+00:00

Increase the spam score for header marker This script is for the case where your ISP adds a header eg 'X-Spam: Yes' to the message header, and you want the VPOP3 spamfilter to quarantine messages with that marker. Add the following to the spamrules_userchecks.txt file. This script file only gets processed on incoming messages (the spamrules_localmail.txt script ends the processing of locally sent messages)

Spamrules example - increase spam score for long sender domain

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

Spamrules example - increase spam score for long sender domain This script is for the case where you to increase the spamminess of emails where the sender's email address contains a long domain. In this case we'll say if the sender's domain has 20 or more characters in the first section (between the @ and first .). Note that we do not necessarily recommend that you do this as it is not a very good indicator of spam, but it is something we've been asked for, so here it is.

Spam Filter Rules: DBDeleteTime

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

Spam Filter Rules: DBDeleteTime Statement DBDeleteTime Version 6.16+ Purpose Deletes records from the spam filter database based on their last update time The DBDeleteTime statement requires a component name, comparator and time value, in the format

Spam Filter Rules: DefineRule

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

Spam Filter Rules: DefineRule Statement DefineRule Version 2.1.9+ Purpose Defines a rule name, default weighting and description. See Rule names and weights The DefineRule statement requires a name, default weight and description, in the format DefineRule "" ""

Spam Filter Rules: GetDecodedSection

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

Spam Filter Rules: GetDecodedSection Statement GetDecodedSection Version 2.1.11+ Purpose Returns a specified MIME section of a message into a variable, after processing any Base64 or Quoted-Printable encoding of the raw message data The GetDecodedSection

Spam Filter Rules: GetRFC822Date

Anonymous (anonymous@undisclosed.example.com) — 2023-08-14T15:53:15+00:00

Spam Filter Rules: GetRFC822Date Statement GetRFC822Date Version 2.2.1+ Purpose Converts an RFC 822 format date field into the number of days elapsed since 1st January 1601 The GetRFC822Date statement requires a date in RFC 822 format and a variable name, in the format

Spam Filter Rules: If

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

Spam Filter Rules: If Statement If Version 2.1.7+ Purpose Enables you to perform a simple relational test on a variable You can specify a variable or a constant on either or both sides of the relational operator. The relational operator can be one of:

Spam Filter Rules: IfMatch

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

Spam Filter Rules: IfMatch Statement IfMatch Version 2.1.7+ Purpose Allows you to perform a regular or substring match on a variable or part of the message being processed IfMatch statements require a data parameter and a search value, in the format

Spam Filter Rules: Include

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

Spam Filter Rules: Include Statement Include Version 2.1.7+ Purpose Including other files within the spam rules To include another file within the spam rules, insert a line saying ''Include '' There should not be any quotes around the filename to include, even if it contains spaces. Note that all files are within the same 'scope', so variables defined in one file will be visible within all subsequent included files.

Spam Filter Rules: *IFSUPPORT

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

Spam Filter Rules: *IFSUPPORT Statement *IFSUPPORT Version 2.2.5+ Purpose Allows the script to determine whether a particular command or function is supported by the installed version of VPOP3 The *IFSUPPORT statement requires a command or a function, in the format

Increase the spam score for subject marker

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

Increase the spam score for subject marker This script is for the case where your ISP adds a marker eg '[spam]' to the message subject, and you want the VPOP3 spamfilter to quarantine messages with that marker. Add the following to the spamrules_userchecks.txt file. This script file only gets processed on incoming messages (the spamrules_localmail.txt script ends the processing of locally sent messages)

Status Monitor (port 5109) protocol

Anonymous (anonymous@undisclosed.example.com) — 2019-08-19T08:58:45+00:00

Status Monitor (port 5109) protocol This page documents the protocol used between VPOP3 and the Status Monitor. It's not intended for any other purpose, so it's a bit limited, but in certain cases you may find this useful Login Before the Status Monitor receives any updates or can issue commands it must log in using a user's credentials.

Summary Log File Format

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

Summary Log File Format VPOP3 creates a file called SUMMARY.LOG in the VPOP3 directory which contains summary information which is compiled daily into a daily summary reports sent to the administrator. VPOP3 can keep these summary logs in a subdirectory called

User Delivery Script

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

User Delivery Script (VPOP3 v6.5 or later) If there is a /delivery.lua script, this Lua script can override VPOP3's message delivery options. You can edit this in the Settings -> Scripts page in the settings. This script affects how VPOP3 will handle how messages being delivered to this user are handled.

Permissions

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

Permissions This section lets you configure the permissions that a particular user has. Allowed Protocols The Allowed Protocols section lets you specify which services this user has access to. Note that these settings affect access to the whole service. If you want users to be able to access a service from some IP addresses, but not from others, then use the

User Routing Options

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

User Routing Options Assistant The assistant for a user is an email address (or set of email addresses, separated by semicolons) where incoming messages to this user will be copied or redirected. Normally messages will be copied to the assistant, but if the

Users

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

Users The Users page shows the list of users, as well as giving you some actions which you can perform use the user list. * Import users from file * Import users from Windows * Export users to file * Bulk Add Users * Edit User Welcome Message * Send Admin Message * Edit a User User List Outgoing Messages Just above the main user list is an entry Outgoing Message Queue. Clicking on this will let you see which messages are waiting to be sent out, and you can delete/

Users.AutoresponderConditions table

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

Users.AutoresponderConditions table The Users.AutoresponderConditions table contains a record of all autoresponder trigger conditions created in VPOP3. These tell VPOP3 when a particular autoresponder should fire for a particular user. Each autoresponder can have zero or more conditions. An autoresponder with zero conditions will never fire but can be reactivated later by adding a new condition.

Users.Users table

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

Users.Users table The Users.Users table contains a record of all users created in VPOP3. Columns * usernumber - this is a number which is used to refer to the user in other database tables * username - this is the text name of the user username is case insensitive and is indexed in lower case, so to take advantage of the index use something like

Using tables/grids

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

Using tables/grids Many VPOP3 settings pages use grids to show you a set of data, for instance on the Users, Mappings and Lists pages. These have several standard features which are described below. * Most of the grids are 'delayed-fill'. This means that they don't fill up with data immediately when the page is loaded, this is to speed up the page load times. Only the first (visible) section of the grid is filled at first (sometimes there may be a short delay before this is filled, if the da…

VPOP3 Webmail Help

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

VPOP3 Webmail Help Webmail is a way of accessing your mail using a normal web browser. It is designed to be close in functionality to a 'normal' email client, so should be straightforward to use. If you use VPOP3 Enterprise, then the mail visible through the web browser will be the same as that visible through your IMAP4 email client - the IMAP4 client will synchronise with Webmail.

Webmail Tabs

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

Webmail Tabs From version 4 onwards, VPOP3 webmail has a tabbed structure, which enables you to move between various screens with minimal effort. By using tabs, the entire webmail can be loaded in one go - so there is no need to waste time and bandwidth by downloading the same key components each time you switch between the various parts of the webmail.

What is IMAP4

Anonymous (anonymous@undisclosed.example.com) — 2018-11-14T10:45:49+00:00

What is IMAP4 IMAP4 (Internet Mail Access Protocol V4) is a new mail retrieval protocol which can be used as an alternative to the POP3 (Post Office Protocol V3). The main difference between IMAP4 and POP3 is that with POP3 the messages are only stored temporarily on the mail server until they are downloaded to the email client where the messages are stored, manipulated, searched etc. With IMAP4 the messages are stored permanently on the server, and they are manipulated, searched etc on the ma…